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“Very friendly service”

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Boca Raton Plaza Hotel and Suites
Ranked #11 of 27 Hotels in Boca Raton
Certificate of Excellence
Reviewed 15 October 2013

I've stayed here several times this year. Special thanks to Ray at the front desk who has been exceptionally helpful and friendly each time! The restaurant and tiki bar also have terrific staff, and the food there is always good. The hotel is close enough to walk to the beach, and there are several other restaurants, grocery stores, and other stores nearby. It is also fairly easy to get to from the interstate. The rooms are clean, nothing special, but at a good price.

  • Stayed: October 2013, travelled on business
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Thank Emily V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this reviewResponded 23 October 2013

Good Morning!

Thank you for being such a loyal guest of the Boca Raton Plaza Hotel & Suites! Your feedback is very much appreciated! I am happy to see you had another great stay. Ray really cares about our guests and always goes above and beyond to make sure they have a comfortable stay, it's nice to see that you recognized his efforts. The Boca Raton Plaza Hotel & Suites is without a doubt the BEST VALUE in Boca Raton when it comes to Rooms, Amenities, Location, and Top Notch Customer Service. I thank you again for your feedback and we look forward to seeing you again the next time you are in the Boca Raton area.

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415 - 421 of 961 reviews

Reviewed 7 October 2013

Good location, close to FAU. Got to park right by our door - very handy. Large rooms, walk out deck door to private patio with walkway to tiki bar - how perfect is that? Afordable pricing and great customer service. Decent pool and hot tub. Was able to check out decent sized pool towls. Internet service in room worked great. Would definitely stay there again! My only complaint would be that the complimentary breakfast wasn't told to us at front desk.

Room Tip: request a 1st floor room. Very convenient.
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  • Stayed: September 2013, travelled with family
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Thank TillyMinnesota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alex t, Front Office Manager at Boca Raton Plaza Hotel and Suites, responded to this reviewResponded 15 October 2013

Thank you for your recent stay with us here at the Boca Raton Plaza Hotel & Suites. We greatly appreciate your business as well as your feedback. I'm thrilled you enjoyed your room so much as well as our pool side tiki bar. Our internet service was recently updated and is a bit faster now, were happy it worked well for you. Please come back and see us again soon and remember to book directly with us to gurantee the area's best value!

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Reviewed 20 September 2013

Good Location and easy access to the beach. There was construction going on our building but it doesn´t bother us because we were out all day shopping around , The Front Desk clerk Patty was very professional and friendly accomadating customers request because the next day my wife and I asked for an extension without problem with the same rate. The food was awsome the phyllis cheeseteak is the best. Lori in restaurant is very nice too.Definiitely . We will come back.


Mike Gavilanez

Stayed: September 2013, travelled with family
2  Thank Mike G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this reviewResponded 23 September 2013

Hello Mr. Gavilanez!

Thank you for staying with us at the Boca Raton Plaza Hotel & Suites! We really appreciate your feedback and I am so happy to see you enjoyed your stay and that Patty and Lori treated you well. We are known for our friendly customer service and being the BEST VALUE in Boca Raton! It looks like you experienced just that.
Agian, thank you for staying with us and we look forward to having you stay with us again when you are back in the Boca Raton area!

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Reviewed 19 September 2013

The Boca Raton Plaza Hotel and Suitses will remain our hotel of choice in South Florida. The location is wonderful, close to shopping, restaurants, Atlantic Avenue and the beach. The entire hotel is clean...smells clean and that along with being quiet is very important to me.

I made our reservation over the phone with Vinny...what a nice young man. Professional, kind and very attentive. He was so enthusiastic about the hotel that I couldn't wait to arrive! We were not dissapointed. The staff is so warm and kind that they made us feel as if we had been there before. It reminds me of a small family boutique Inn.

Thank you Vinny! Please thank your front desk staff, Kelly, the bartenders and Hector who served us breakfast each morning with a warm smile.

Warmest Regards
De-De & Michael
Charleston, SC

  • Stayed: September 2013, travelled as a couple
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1  Thank De-De E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this reviewResponded 20 September 2013

Hello De-De & Michael!

Thank you for making the Boca Raton Plaza Hotel & Suites your hotel of choice when visiting South Florida! I would also like to thank you for your compliments about our wonderful property and your kind words about Vinny and the rest of my staff. Our customer service is something that we are known for and makes us different from the others. We have staff that really care about our guests and i'm so glad you recognized that.
Again thank you for making us your hotel of choice and we look forward to seeing you again when you are back in the South Florida area!

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Reviewed 16 September 2013

Good location and nice facility. There was construction going on in an adjoining hotel wing. The front desk representative, Phyllis, was very cordial and professional in accomodating our request to move a bit farther from this work. We are very pleased with her friendly and helpful nature.

  • Stayed: September 2013, travelled as a couple
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Thank Propman2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this reviewResponded 19 September 2013

Hello!

Thank you for staying with us at the Boca Raton Plaza Hotel & Suites! I am happy to see you enjoyed your stay with us and a BIG thank you for your understanding while we start our renovations to our North Building, they are only doing a small section at a time so its not too bad. Phyllis is wonderful and I am glad she took care of you as she does with all of our guests!
Thank you for sharing your feedback and we hope to see you again soon!

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Reviewed 15 September 2013

My experience at this hotel was great! We stayed in a Suite and the room was clean, spacious, and included everything you need for a beach vacation. The bed was my favorite part because it was so comfortable. It was also very spacious, had a pull out couch (didn't sleep on it though), and a mini fridge.

There's a nice pool area with a cute tiki bar and a hot tub too. It was cool that the pool was 8 feet deep because normally South Florida has shallow 6 feet pools.

The location is great too. It was close to the beach, Mizner Park which has nice restaurants and shops, and a really nice mall called the Boca Town Center. There are also a lot of restaurants nearby and a CVS. The area also seems pretty safe.

I would definitely go back (:

  • Stayed: September 2013, travelled as a couple
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Thank YasaminSabeti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this reviewResponded 19 September 2013

Hi !

Thank you for staying with us at the Boca Raton Plaza Hotel & Suites! I really appreciate that you took the time to write such a nice detailed review of our wonderful property! I am happy you had the chance to experience just about all of our amenities here. You're right our suites are a great choice if you like the space. And yes, we are one of the best located hotels in Boca Raton less than a 1/4 mile to the beach and about 2 1/2 miles to Florida Atlantic University! Boca Raton is actually one of the safest cities in South Florida and is right in the middle of West Palm Beach and Ft. Lauderdale, and only about 45mins to Miami....Great Location!
So happy that you will be back to stay with us and we look forward to when you do!

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Reviewed 12 September 2013

I'm from Spain and in vacations in South Florida, I found this hotel thru a friend and very happy..... Rooms are clean, so much space, you have your own tv, ac, microwave, icebox even iron, its restaurant called Our place has good and affordable cooking but the best is the personal kindness specially Patty and Jay. You'll feel so good thanks to them. So if you go palm beach county don't miss out the opportunity to drop you off.

Room Tip: Rooms on the south side are quieter
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  • Stayed: September 2013, travelled solo
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Thank JossGP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this reviewResponded 19 September 2013

Hello!

Thank you for sharing your feedback with us! I am happy to see you had a nice stay with us at the Boca Raton Plaza Hotel & Suites! I also appreciate your compliments to Patty and Jay, they are both very valuable members of the Boca Raton Plaza Hotel & Suites team and take very good care of our guests. Thank you for staying with us and we look forward to having you stay with us again!

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Additional Information about Boca Raton Plaza Hotel and Suites

Address: 2901 N Federal Hwy, Boca Raton, FL 33431-6701
Phone Number:
Region: United States > Florida > Boca Raton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Boca Raton
#11 Business Hotel in Boca Raton
Price Range: £76 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Boca Raton Plaza Hotel and Suites 3*
Number of rooms: 100
Official Description (provided by the hotel):
The Boca Raton Plaza Hotel & Suites is a lush, tropical oasis nestled in the heart of exclusive Boca Raton. Completely renovated and re-opened in 2003, the Plaza offers luxury resort exclusivity at surprisingly affordable rates. The Boca Raton Plaza Hotel & Suites is a short distance from many favorite Boca Raton and South Florida attractions and things-to-do. Florida Atlantic University and Mizner Park are ONLY 1 1/2 miles away! If your passion is world class shopping, golf, performing arts or just relaxing on a pristine beach, you will find that and much more only minutes away! ... more   less 
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Also Known As:
Boca Raton Plaza Hotel Boca Raton
Boca Raton Plaza Hotel And Suites Florida

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