The place looked nice at first but turned out to be a complete nightmare. It's located right next to train tracks that are used by commuter trains running from West Palm to Miami. Trains run from 4am until 9pm and they blow their horn when passing by the hotel as there's a rail road crossing just a few hundred feet away from the hotel. So if you are a light sleeper and your room is facing the tracks, be prepared to be woken up at 4am by the rumbling noise of a train followed by a train horn whistle. The building also has a problem with electric surges that trigger the fire alarm system. During the first night of our stay, we had to evacuate the building at 4am and wait outside in the pouring rain for the fire fighters to come over and check out the building. A few of the people mentioned that this is the 2nd evacuation for them during their stay and that the 1st evacuation was also due to an electric surge. The next day, when people were checking out and asking to see the manager, the front desk clerk kept telling everyone that there's no manager on site (the manager is supposedly located at a sister property somewhere in that area and doesn't come to the Springhill Suites, which is hard to believe considering how big the hotel is). The clerk also said that he wasn't authorized to give any discounts because the electric surge was weather-related. Now, it might have very well been weather-related BUT it wouldn't have been an issue if the hotel had proper surge protection in place, so the hotel should have offered apologies and discounts for everyone affected by the evacuation. The hotel should also invest in acoustic-grade insulation and multiple-pane windows to reduce the train noise. Finally, there were mosquitoes in our room buzzing all night long but, compared to trains and fire alarms, this was really nothing to worry about.
- Official Description (provided by the hotel):
- The SpringHill Suites Boca Raton is the ideal hotel for business, family vacations, or romantic getaways. Located in Boca Raton, Florida, the SpringHill Suites is within minutes of several local businesses and championship golf courses like Broken Sound Golf Course. You will be sure to enjoy outstanding service and amenities at the SpringHill Suites Boca Raton. Our suites are 25% larger than the traditional hotel room giving you space to relax and enjoy your trip. Other amenities for you to enjoy include an outdoor pool, Free Wifi, Complimentary Hot Breakfast, and 24 Hour Fitness Center. ... more less
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- Also Known As:
- Springhill Suites Boca Raton Hotel Boca Raton
- Boca Raton Springhill Suites
- SpringHill Suites Boca Raton Florida