We love the HYatt Coconut PLantation resort and the Hyattt Regency Coconut Pointe...........BUT, the no see ums or Biting Midges are out of control on the west coast of Florida. The bees and wasps were also a very BIG problem. People were actually swatting at the bees/wasps with their shoes and whatever they could find.
Being a Hyatt property, I would think that these issues could be corrected. Children and adults with allergies are especially susceptible.
Other than the bug and bee/wasp problem, this resort was amazing. The front desk and reception personnel are very helpful and accomodating.
Our unit was suberbly clean. Housekeeping was great except for the one day they took our dirty towels and forgot to leave clean ones~~~But, that was resolved quickly when we called and asked for new towels to be delivered to our room.
One more issue I may ask the management to correct, would be the cleaning of the pools prior to 10am. The pool pumps were not working in the morningswe we arrived at the pools and there were LOTS of dead bees and other debris floating in the pool and clogging the drains. We did see someone with a skimmer cleaning the pool prior to 10am at one of the pools, but that only lasted about 2minutes!!!!
If you are looking for a clean updated room at a resort with great customer service personnel, this is a great place to go. There are pools and activities for everyone.
The food at the veranda Grill is really good. The waiters and bartenders are very friendly, personable and helpful.
I would give this resort a 5 star rating if only they could correct the bees/wasps/no see um bug problems:)
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- Also Known As:
- Hyatt Coconut Plantation Hotel Bonita Springs
- Hyatt Bonita Springs
- Hyatt Hotel Bonita Springs
- Hyatt Coconut Plantation Bonita Springs, Florida