This is the 1st time i got a chance to try this place becuase it is fairly new and never got to before. . i get to my first room on the 1st floor (105?) room had musty smell, bed linens looked aged and tinged yellowish. i pull of the comforter thinking it was just the color. what do i see? bedbugs running across the mattress and i hit one with my paper..blood squirted on the sheets grosss!!! (national disaster right now across the country)
i called front desk and spoke to daniel and asked for an immediate room swap. he apologized and sent me to the 2nd floor. my inpulse tells me to check in and around the bed in this room and as i am not surpised, the bedbugs were around the crevaces of the furniture and underneathe the mattress of this room. this time i didnt bother to call the front desk and went down myself.
the nite desk person (same guy) rolled hjis eyes at me and tells me "you gotta be kidding me" in a sly voice which ticked me off. since it was 1am and i was tired flew in from california, i allowed him to walk me to another room on the 3rd floor. i get into the room and he walked in there with me just in case i found anything he would be there to see it. "whatya know?" BEDBUGS!!! this hotel must be severely INFESTED if on all 3 levels there are bedbugs and not 1 or 2 like alot. you can see the droppings clustered around the furniture cravaces and eggs. even the guets next door woke up becuase i was loud came into the hallway asking if everything was alright, i told them to check their bed-sheets and furnture for bedbugs,,,they fiound em too.
i know all about this stuff because i travel ALOT and have been affected by this a few times. i always check. this place gave me the creeps and was bound not to stay which i had dan check me out early and had to fight the GM to refund my money.. i highly urge all upcoming guests to seriously think your itinerary over and realize there ismore to a hotel than just good looks and new based structure. i spoke to the manager the next day (charles?) and he said he was new and was not aware of the situation which is poor of him. it also shows that this company doest not take profit and sink it back into the property as needed. charles was a jerk with me over the phone and rude and when i went to ask him for his supervisors information he hung the phone up on me and called me an "[--]i called right back and he had the rest of my calls screened by soemone who doesnt speak good english at all and has even a far worse attitude. i never write a review on a place but decided this is in order for the rest of you traveling.
THIS PLACE HAS SERIOUS HEALTH WARNINGS!!!BE WARE!!
- Official Description (provided by the hotel):
- Welcome to the Brand New Holiday Inn Express Hotel in Brooksville, Florida. While visiting central Florida, consider staying at the Holiday Inn Express Hotel in Brooksville, where your comfort is our first priority. Our Brooksville, Florida, hotel also offers convenient access to local attractions and nearby corporate offices. Brooksville boasts numerous outdoor attractions, which include Withlacoochee State Forest, Withlacoochee State Trail, Croom Motorcross ATV Park and Weeki Wachee Springs. Families staying at our hotel in Brooksville, FL are sure to enjoy visiting nearby Hernando Heritage Museum, which offers historical entertainment Downtown Brooksville also offers one-of-a-kind shopping and dining. For business travelers lodging in Brooksville, Florida, Florida Rock Industries, Florida Mining and Lykes Pasco Foods, Inc. are just minutes from our Brooksville hotel. Unlike other hotels in Brooksville, Florida, we offer premium business amenities, which include a business center, free high-speed wireless Internet and computer access. Consider staying at our Brooksville hotel, and enjoy our many amenities, like the outdoor pool with an expanded sundeck, fitness center, free high-speed wireless Internet access and complimentary hot breakfast bar. ... more less
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