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“Excellent experience”

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Country Inn & Suites By Carlson, Port Canaveral
Ranked #3 of 7 Hotels in Cape Canaveral
Certificate of Excellence
Worthington, Ohio
Level 4 Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent experience”
Reviewed 20 June 2014 via mobile

Great location and well suited for cruisers and non-cruisers. Room was nice and breakfast enjoyable. Fitness room machines could use an update, but not too many folks appear dying to use them! This stay was a great value for us! We stayed 2 nights with 3 kids - very happy and would stay again. You can believe the high rating for this hotel.

Stayed June 2014
Helpful?
Thank Steve K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ManagerCISCC, General Manager at Country Inn & Suites By Carlson, Port Canaveral, responded to this review, 24 June 2014
Dear Steve K,

Thank you for reviewing Country Inn & Suites in Cape Canaveral, FL! I am thrilled that your stay was an excellent one and that you enjoyed the complimentary hot breakfast and comfort of the guest room!

We greatly appreciate your feedback regarding the need to update the Fitness Center. This is a project that we are already looking into and hope to accomplish a renovation on it in the future. Please accept my sincerest apologies that it affected your recent stay!

Once again, thank you for your compliments to our hotel and we look forward to hosting you and your family again very soon!

Sincerely,

Kalyn Eastman
General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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West Wendover, Nevada
Level 5 Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 June 2014

This hotel is a little older. Located on the coast in Florida it is very humid and hard to keep the musty smells away. The rooms were about average for what you pay and the breakfast was average. The staff here is extremely friendly and very accommodating. They will try to take care of you and treat you as a welcome guest at the hotel each time you need assistance. Don't hesitate to ask.

Room Tip: Bring a can of febreeze to mask the musty AC smells and you will do great here. And avoid the left...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RonGiovo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ManagerCISCC, General Manager at Country Inn & Suites By Carlson, Port Canaveral, responded to this review, 24 June 2014
Dear RonGiovo,

Thank you for reviewing Country Inn & Suites in Cape Canaveral, Florida! We are so happy to hear that you enjoyed your stay with us.

I am thrilled that our staff went above and beyond in friendliness to you while you were with us! I will be certain to pass on your compliments to our team.

Please accept my sincerest apologies that you encounter a musty smell in your guest room. Everything in our power is being done to prevent this concern! Thank you for bringing it to our attention!

Once again, thank you for your very important feedback. We consider it essential in improving our operations. We look forward to hosting you again very soon!

Best regards,

Kalyn Eastman
General Manager
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Panama City Beach, Florida
Level 6 Contributor
180 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 18 June 2014

OK, I think you see we were going on a cruise, just like nearly everyone else that stayed at the Suites. Considering they have hundreds of people coming and going daily to and from ships, they handle everything efficiently. The staff are extremely helpful and keep things running smoothly. The shuttles operate very well and get the cruise passengers to and from their respective ships in a timely manner. The rooms are comfortable and there is a nice pool and hot tub area. One of the amazing things is their complimentary breakfast. Considering the quantity of people descending upon them within a few hours time, they manage to keep the dining area clean and well furnished with fresh food. Tasty little omelets were a nice surprise. Coffee, juice, milk, cereals, pastries, bagels, fresh fruit, etc. A nice selection. The dining room staff was friendly and visited with the guests while they were working. Definitely a go-to place for cruising, as well as regular travels. Oh, and don't forget, they really do offer fresh cookies when you arrive. Sitting right there at the check-in counter. Nice touch!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveler10102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ManagerCISCC, General Manager at Country Inn & Suites By Carlson, Port Canaveral, responded to this review, 24 June 2014
Dear Traveler10102,

Thank you for reviewing Country Inn & Suites in Cape Canaveral, FL! I am so pleased that you enjoyed your time with us and the shuttle transportation to and from Port Canaveral!

It is always excellent to hear about our Front Desk and Breakfast staff going above and beyond for our guests. Thank you for taking the time to compliment their helpfulness and efficiency. I will be sure to tell them your kind words!

It is important to us to be sure the cruise port shuttle runs as effectively! I am pleased that your experience was a great one both with this as well as during breakfast on the morning of departure to your cruise.

Once again, thank you for taking the time to share your experience with us. We look forward to hosting you and your family again in future!

Best regards,

Kalyn Eastman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charleston, South Carolina, United States
Level 6 Contributor
125 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 17 June 2014

This is my second time staying here prior to a cruise. Fast and friendly check in. Proximity to port perfect. The shuttle is include d in the rate we selected for my family of 3. No problems going out coming back even with 4 ships coming into port that Sunday. Breakfast was a little lackluster to the previous time. We did come downstairs at 9, but with 30 minutes left and plenty of other people coming behind us we shouldn't have to ask for items like bagels or juice cups. I would still stay again! No complaints with the room. Clean. Air conditioned. Comfortable.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Felecia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ManagerCISCC, General Manager at Country Inn & Suites By Carlson, Port Canaveral, responded to this review, 24 June 2014
Dear Felecia,

Thank you so very much for your review of Country Inn & Suites in Cape Canaveral, FL! I am pleased to hear that you found our shuttle service to and from Port Canaveral efficient and enjoyable!

I am thrilled you found the guest rooms clean and comfortable! We certainly look forward to hosting you again in future!

Please accept my apologies that you found the breakfast lacking during this second stay in comparison with your first stay with us. I will be certain to address your concerns with our Breakfast Supervisor to ensure these things do not happen again in future.

Thank you, once again, for your valuable feedback.

Have an excellent day,

Kalyn Eastman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winston Salem, North Carolina
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 June 2014

We were going on our first cruise in April and chose to stay here the night before our cruise left. We couldn't have made a better choice! The hotel was great and the location was perfect! The rooms were comfortable and the staff super friendly! There was ample parking. Also the free breakfast was a major plus and actually very good! We chose to drive to the port instead of taking the hotel free shuttle to the port. If we cruise again out of Port Canaveral we will definitely be staying here again!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelfan1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ManagerCISCC, General Manager at Country Inn & Suites By Carlson, Port Canaveral, responded to this review, 24 June 2014
Dear Travelfan1985,

Thank you for reviewing Country Inn & Suites in Cape Canaveral, FL! We are thrilled to hear that you enjoyed the location, comfort, and friendliness of staff at our hotel!

It is also excellent to hear that you had a wonderful experience during the complimentary hot breakfast and the transportation to and from Port Canaveral! We look forward to hosting you again very soon!

Once again, thank you for your feedback!

Best regards,

Kalyn Eastman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Penna
Level 5 Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 June 2014

The hotel itself was very nice. Super convenient for a stay before/after a cruise. The rooms were nice - loved the suite layout. The shuttle was also very easy - they got us to the port quickly (it's only about a mile from the port) and pick up was relatively painless. I will definitely stay here again - even when I'm not cruising.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ManagerCISCC, General Manager at Country Inn & Suites By Carlson, Port Canaveral, responded to this review, 1 July 2014
Dear Jen B,

Thank you for reviewing Country Inn & Suites in Cape Canaveral, FL! I am thrilled to hear that your stay before and after your cruise were excellent ones!

We are so happy that you enjoyed the Park & Cruise accommodations with shuttle transportation to/from Port Canaveral and thank you for your compliments to our shuttle team!

Once again, your feedback is very appreciated. We look forward to hosting you again very soon!

Best regards,

Kalyn Eastman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 3 Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 June 2014

For a one night stopover it was fine. The room was well equiped, with a fridge, a microwave and a large comfortable bed. However, it was lacking in any atmosphere and it was a pity not to have a bar where you could relax at the end of a long journey. The brealfast next morning was excellent.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank UandB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_ManagerCISCC, General Manager at Country Inn & Suites By Carlson, Port Canaveral, responded to this review, 3 July 2014
Dear UandB,

Thank you for reviewing our hotel! We greatly value your feedback. I am pleased to hear that you enjoyed our complimentary breakfast, the amenities, and the comfortable bed in the guest room!

Please accept my apologies that we are not equipped with a bar on property. Perhaps in future this will be a feasible addition to our facility.

Once again, thank you for sharing your experience with us and we hope to host you again very soon!

Best regards,

Kalyn Eastman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Port Canaveral

Property: Country Inn & Suites By Carlson, Port Canaveral
Address: 9009 Astronaut Blvd, Cape Canaveral, FL 32920-4602
Phone Number:
Region: United States > Florida > Brevard County > Cape Canaveral
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Cape Canaveral
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Port Canaveral 2.5*
Number of rooms: 151
Official Description (provided by the hotel):
Immerse yourself in comfort when lodging at the Country Inn & Suites Cape Canaveral, FL with rooms styled in tropical decor for a retreat feel and equipped with microwaves, refrigerators and free Wi-Fi for the ambiance of home. Conveniently located near Port Canaveral, this hotel ensures a pleasant and memorable stay for its guests seeking fun in the sun at Cocoa Beach, adventure at the Kennedy Space Center or easy access to the cruise terminal at Port Canaveral. Hotel guests can cool off in one of two pools, stay in shape at the on-site Fitness Center, connect with friends via free Internet access and take advantage of cruise parking packages with a shuttle service to the port. At the Country Inn & Suites Cape Canaveral, FL, guests enjoy home comforts, convenient services and an ideal location near Port Canaveral, making this hotel a great relaxation destination in Cape Canaveral. ... more   less 
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Also Known As:
Country Inns And Suites By Carlson, Cape Canaveral
Country Inns & Suites By Carlson, Cape Canaveral Hotel Cape Canaveral
Country Inn Cape Canaveral
Cape Canaveral Country Inn
Country Inn & Suites By Carlson, Port Canaveral Cape Canaveral, Florida

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