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“WOW! Great customer service!!!!”

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Radisson Resort at the Port
Ranked #4 of 7 Hotels in Cape Canaveral
Certificate of Excellence
Lexington, Kentucky
Level 6 Contributor
98 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
“WOW! Great customer service!!!!”
Reviewed 14 May 2014

Friends, I arrived at this hotel 3 hours before check in, but went to the desk and took my chances. No problem. A very friendly young lady handed me the key, told me to have a good stay and flashed a million dollar smile. The room was very nice with frig and microwave. The pool area is huge at this hotel and has a jacuzzi and a spot for kids. There was also a lobby bar and a restaurant. USA Today papers are complimentary and arrived at my door each morning. Very nice and much better than some of the hotels in the area that cater to the Spring Break crowd.

The second day, a water main was accidentally broken by a construction crew a few blocks away. I arrived at the hotel that evening with drips and spurts coming out of the faucet. When I called the front desk to see what was up, they told me to come to the front desk and get as many bottles of water as I needed. Luckily, I already had two, but 10 minutes later the phone rang. It was the front desk telling me they were reserving complimentary breakfast and drinks for me and my husband. Really? The water problem was hardly their fault, but they aim to please.

It's been a long time since I've been to a hotel that treated me as if I was the most important guest in the house. It felt good. The service here can not be beaten. A very nice experience.

Room Tip: Despite the fact that I was within earshot of the pool, I can honestly say I didn't experience a...
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  • Stayed May 2014, travelled as a couple
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Helpful?
2 Thank KYMary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (431)
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Cocoa Beach, Florida
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 May 2014

Very clean! The pool area is fantastic, large patio, plenty of tables/seating and great for kids! The staff is also VERY friendly and accommodating! Anything we asked for was promptly taken care of. I would highly recommend staying here.

  • Stayed May 2014
    • Value
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Helpful?
Thank Lisaldo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florence, South Carolina
Level 3 Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 May 2014

Great place to stay and sail. Rooms are nice and the trip to the ship is short and sweet. The drivers of the vans are most accommodating and courteous. Parking and riding is much better than parking yourself at the docks.

Room Tip: We like the first level near the check-in area
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  • Stayed May 2014, travelled as a couple
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Review collected in partnership with this hotel

Helpful?
1 Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 May 2014

we stayed the night before the cruise. shuttle to and from the port was on time. made getting to the cruise easy. pool looked great. restaurant food for breakfast was good. first time sleeping on an adjustable bed that took a little getting used to.

  • Stayed May 2014, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
2 Thank Joe A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
Level 4 Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 12 May 2014

I stayed here in May of 2014. I enjoyed the location. The resort was very close to restaurants and attractions in the port Canaveral/cocoa beach area. I found the layout to be a bit confusing and actually walked around for about 30 minutes attempting to locate my room. I was not upset about this, however, I found that the employee's could see that I was confused and made it a point to walk the other way when they saw me coming.

Other than that, the room was nice. The parking got a bit iffy depending on where your room is. We rented a total of 3 rooms that were in all different spaces of the hotel. The pool was great! The breakfast buffet wasn't the best but it'll do.

Overall I would recommend this hotel.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aweiler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taylors, South Carolina
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 May 2014

Excellent location, service and facilities. We were upgraded to a King Suite upon our arrival on the last two stays. Excellent choices of food for our breakfast prior to departing for our curise.We will stay here again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank loyviking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodruff, South Carolina
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 May 2014

We were upgraded to a King Suite upon our arrival at the resort. The resort was clean and very spacious rooms. Shuttle transportation to the port for our cruise was operated very efficiently. Will definitely stay here again for our next cruise out of Port Canaveral.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank NanaSue61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Resort at the Port

Property: Radisson Resort at the Port
Address: 8701 Astronaut Blvd, Cape Canaveral, FL 32920-4310
Phone Number:
Region: United States > Florida > Brevard County > Cape Canaveral
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Cape Canaveral
Price Range (Based on Average Rates): £
Hotel Class:3 star — Radisson Resort at the Port 3*
Number of rooms: 284
Reservation Options:
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Also Known As:
Radisson Resort At The Port Hotel Cape Canaveral
Radisson Resort Cape Canaveral
Radisson Hotel Port Canaveral
Radisson Cape Canaveral Fl
Radisson Resort Port
Cape Canaveral Radisson
Radisson Hotel Cape Canaveral
Radisson Resort At The Port Cape Canaveral, Florida

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