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“Run, run , run away as fast as you can” 1 of 5 bubbles
Review of Royal Mansions Resort

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Royal Mansions Resort
Ranked #7 of 7 Hotels in Cape Canaveral
Indianapolis
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Run, run , run away as fast as you can”
1 of 5 bubbles Reviewed 29 April 2010

The mold was rampid! My traveling companion was coughing and feeling ill the entire time. This place should be condemmed by the health department with all that mold. The continental breakfast was an absolute bust and not even slightly satisfying. The toasters didn't work and the quality of the food was at the very least, poor. The evening cocktails DID NOT exist. There was one night when they supposidly had complimentary cocktails.. Friday. We weren't even there on a Friday. Upon our arrival, our room was not ready. As a matter of fact, we didn't get into our room for two hours after check in time. After travelling over 20 hours, not a good feeling to sit in your vehicle with 5 kids waiting to get checked in. The beds were like sleeping on nails. My companion and I traded off bedroom and hideaway bed, both very very uncomfortable. As a matter of fact, I threw a blanket on the hard floor and slept. Yes, that bad. My suggestion... RUN RUN RUN away and don't look back. The prices are not justified. They should have paid me to stay there. ON a positive note, the clerks were friendly even in the face of many complaints about the poor food and late check ins. Maybe the management should hire enough people to keep the place running efficiently and enough clorax to clean off the mold. I am certain exposure to all the mold provides a very unhealthy work environment for the employees. Maybe the board of health should go check out this place.

  • Stayed April 2010, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank Ulindianapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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183 reviews from our community

Traveller rating
    74
    46
    22
    18
    23
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 6 April 2010

We were so looking forward to staying at Royal Mansions Resorts because the website pictures of the rooms/kitchens looked so beautiful. I honestly don't know which unit these pictures were of, but ours was horribly dirty!!! And very very outdated. Our refrigerator NEVER worked. We had gone to Publix when we got there and bought $150 of groceries, as we have done when vacationing at other places. The majority of our food went bad because we could not keep it cold, if put in the freezer, it froze. We did tell management about it immediately. They took their time getting someone to look at it and then we were told by a maintenance person that it could not be fixed at all. When we checked out, we complained about the refrigerator's not working & extremely loud noises that it made for the WHOLE stay...we were not even given any type of discount for that. Very disappointed. Would not recommend staying here to anyone!!!! If it weren't for the beach being right there, we would have possibly checked out and found somewhere else to stay.

  • Stayed March 2010, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank colleen29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nlewis86, General Manager at Royal Mansions Resort, responded to this review, 14 April 2010
As General Manager at Royal Mansions Resort, I would like to apologize to Colleen29 for her disappointing stay at our condo-hotel. This is not the way we handle issues and neither I nor my front desk manager have knowledge of this problem; it is not documented in our maintenance log. It is likely that Colleen29’s stay was in one of the few units at Royal Mansions which is not managed by the on-site management company; rather, it may be managed and serviced by the owner of the unit. I would encourage Colleen29 to contact me at her convenience so that we can discuss which unit she was in to determine whose responsibility it was for her experience. Our goal is to have every guest experience a stay that exceeds their expectations. While we have no control over the individual unit owners who manage their own condos, we will be happy to convey Colleen29’s comments to the appropriate person and we will assist in correcting the issue. If the unit is one of our hotel condos, we will address the deficiencies at once. We take pride in immediately responding to any guest concerns at our beachfront condo-hotel in Cape Canaveral. We appreciate that Colleen29 took the time to write a review and we look forward to resolving this issue quickly.
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Richmond VA
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 10 January 2010

Staff was very friendly and helpful. Even before arriving here, the staff reached out to us to ask if we needed anything to make our stay more comfortable and after hearing we were here for a cruise, the staff suggested and then arranged for late check out.

My 4 sisters, mom and I chose Royal Mansions because of its location near Port Canaveral, oceanfront, size of unit and pool/hot tub ammenties. Our stay at Royal Mansions was fantastic. We were in unit 1301, 2 bed/2bath penthouse. The unit was clean, well maintained and had updated living room and newly tiled bathroom. Fully furnished kitchen. Very tastefully decorated and made me feel like a true Floridian! Comfortable, clean, updated furniture. The HEATED pool and hot tub were well maintained, clean, comfortable. What a treat! The location was perfect. Convenient to shopping and the port. Our only regret is that we wish we would have been able to come here a few days earlier and spent more time here prior to the cruise. We will be coming back here again prior to our cruise next time we go on one. 100% positive experience. Thank you Royal Mansions for making this family trip a wonderful memory for our family.

  • Stayed January 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NoLongerDINKS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bloomingburg, ny
1 review
4 of 5 bubbles Reviewed 19 November 2009

The people that own 3307 truly love it and it shows. The front desk clerks could use some people skills. But I loved my unit and stay I rented through a realty Company. Was highly recommended by Other business colleagues. The owners were planning to do more things but here is the pictures from my stay. PS had Washer and Dryer in unit.

  • Stayed May 2009, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank castle581
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Idaho
Level Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 bubbles Reviewed 28 August 2009

We stayed here for one night in August. The location is great with excellent views of the ocean and is very peaceful. The exterior of the resort looks great. The grounds appear to be very well maintained and manicured.
The rooms do need some TLC. Our room was one of the penthouse units and was very well appointed, but it had paint falling off the walls and ceiling. There appeared to be black mold growing around all the air conditioning vents, the microwave in the kitchen was broken and the TV in the living room didn't work, along with several light fixtures through out the condo. The bi-fold doors to the closets were dragging on the floors and had to be forced open. The exterior lighting at our unit either didn't work or hadn't been turned on so we had to walk to the pool in the dark.
The one thing that really puzzled me was the morning after we arrived I noticed the message light was blinking on our phone so I listened to the message, it was from the manager who was apologizing to the previous guests who had stayed there before us. Apparently the previous guests called down and complained about the same things I've mentioned here and told the manager they were leaving. If the manager knew that the room had issued that needed fixed I don't understand why she thought it was acceptable to rent it to us for almost $200 a night?

  • Stayed August 2009, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank gemss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YTB18
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 August 2009

We have stayed here on a couple of occasions...
What you have to understand when booking is that this is a Condo-Hotel and NOT a hotel. Every unit is owned by an individual not some guy that owns a bunch of hotels... While some units are in need of a cleaning and updating some are very clean and very nice... Be sure you request and clean and fresh room, we did and we got one! UNIT 1316 while NOT ocean front it ws still a great unit and had everything we needed and was very well maintained and clean... sorry but there were NO dead roaches here like some other have seen... On that note EVERY house in Florida has roaches it part of living there! You kill them and move on... Where in Florida can you get a private beach this size at such a price? I highly reccomend this place for families to enjoy the beach, the Space Center and Disney is only 45 minutes away!!!! But again when booking be sure you request a Clean and Fresh room, you will enjoy your stay here!!!

  • Stayed July 2009, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank YTB18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nlewis86, General Manager at Royal Mansions Resort, responded to this review, 1 September 2009
Thank you YTB18 for your review and opinions regarding Royal mansions Resort. I am happy that we were able to meet your needs. As our slower season approaches we are in the process of reviewing and updating any units that need freshening! Again I appreciated your input and look forward to your future visits!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level Contributor
114 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 bubbles Reviewed 13 August 2009

We stayed here for 7 nights in August and loved it. Our one bedroom condo was well furnished, comfortable, and quiet. The only odd part about the suite was the window in the bedroom looked out into the dining area just adjacent to the balcony. If there were 4 of us, with 2 using the hide-a-bed, privacy would have been limited. However, there were just 2 of us and we really enjoyed our stay.

We never used the pool, but did frequently take advantage of the nearby beach.

Not much else to say really. If we ever go back to the cape, this is the first place we will try to book, it really beat staying at a hotel (all the hotels we saw nearby looked like dumps anyway)

  • Stayed August 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
1 Thank JeffCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nlewis86, General Manager at Royal Mansions Resort, responded to this review, 17 August 2009
I would like to thank "JeffCanada" for his review of our Resort. We appreciate his opinion of what was both liked and disliked on our property. This helps us to do our best to keep all guest happy. We look forward to your return visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Mansions Resort

Property: Royal Mansions Resort
Address: 8600 Ridgewood Ave, Cape Canaveral, FL 32920-2025
Region: United States > Florida > Brevard County > Cape Canaveral
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 7 Hotels in Cape Canaveral
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Royal Mansions Resort 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Odigeo and Hotels.com so you can book your Royal Mansions Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Royal Mansions Cape Canaveral
Royal Mansions Hotel Cape Canaveral
Royal Mansions Resort Cape Canaveral, Florida

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