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“nice out of the way hotel”

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The Westin Cape Coral Resort At Marina Village
Ranked #2 of 6 Hotels in Cape Coral
Certificate of Excellence
chicago
Level Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“nice out of the way hotel”
Reviewed 14 October 2013

Had a great time here last February. Great service great locale. I personally like that it is out of the way and not near a beach. Others may not. There is a nice preserve a short walk away and makes for a nice walk and viewing of local wildlife.

Room Tip: Anything facing the water is nice
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  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kgcon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SE_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, 30 October 2013
Dear Kgcon,

I am delighted to hear how much you enjoyed your recent stay with us and hope that you will join us again sometime in the near future.

Be Well
Eric Ashton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,469 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (461)
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Seal Beach, California
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 October 2013

We stayed at this property this past August and had an excellent time. We are SPG Gold members and we've been to a lot of Westin Resorts, and this one held its own. The first thing that impresses is the setting of the hotel: water and river all around. Staff service was wonderful too. When we checked in, we were helped right away with our luggage. We also requested an upgraded room to a 2BR adjacent room (we had 7 people in our party), and they gladly obliged. The room itself is very new, reminiscent of a newly built condo. Granite counters, tile floors, and new fixtures. The balcony has a screen to keep the bugs away.

We ate using our kitchen during our stay and there is a market 2 miles from the hotel. There's also good take out Chinese food.

Our two children, ages 6 and 4, enjoyed the hotel pool, although it was a bit small for a hotel this size. The hotel is also conveniently located to Sanibel Island for a day trip. Overall a great hotel and awesome value!

Stayed August 2013, travelled with family
Helpful?
1 Thank Paolo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SE_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, 30 October 2013
Dear Paolo,
It is always great to hear from one of our Gold members. Thank you for being a member of the SPG program and for your loyalty to Starwood Hotels and Resorts. It is wonderful to see that you enjoyed your stay with us and that you found your suite to be the perfect place to unwind. Next time you visit, be sure to check out the two additional pools we have available for our guests over at the recreation center, where we also have tennis courts, bocce ball, horseshoes, a walking trail and more! We hope to see you again soon.

Be Well,
Eric Ashton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 October 2013 via mobile

After searching hotels in the Fort Myers / Cape Coral area, I determined the Westin was the best value for me (it's also my favorite hotel) for an overnight business trip.

Great rate; great property, although a little isolated. My room was very comfortable, clean and had a great view of the river.

Front desk staff was exceptional; however, my margerita pizza, ordered via room service, was very average.

I would definitely recommend this hotel.

Stayed September 2013, travelled with friends
Helpful?
Thank JBlue80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SE_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, 24 October 2013
Dear JBlue80,

Thank you for choosing The Westin Cape Coral for your recent business trip. We are pleased to hear you enjoyed your stay with us. Thank you for your comments regarding our in-room dining. I will share your comments with our food and beverage team so we can review this menu item. Thank you again.

Be Well,
Eric Ashton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brandon, Florida
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 September 2013

This was one of the best hotels we stayed at in a very long time. I can't believe we stayed here for well under $100 a night. Brought our two dogs with us and they did not charge us any extra charges or fees for them to stay with us. We got a $50 resort credit by using our AAA discount. We took a FREE water taxi (offered by the Westin itself) right from the marina next to the resort to Times Square area at Ft. Meyers beach (which is a whole other positive review).

Very friendly staff. They said "Welcome home" when I approached the desk. I believe the ladie's name I deal with was Mary Ann, but not sure. However, she was so great! She went over everything in the entire hotel and answered all my questions. I told her we would be interested in taking the water taxi to Ft. Meyers and she told me they had some extra beach chairs by the bell boys station if we wanted to use them at no charge. She put us on the highest floor (best room possible) without me even requesting it. She was very pleasant, funny, and easy to talk too.

Now the room was amazing. This hotel is only 4 years old and the Westin has been running it for less than a year. We got a standard room, and the bathroom was a good size with a big sink, fancy shower head and water wand, and big bright mirror. The beds not only looked comfortable they were very comfortable. Even the pillows (which they gave you so many I lost count) were great. Now the balcony was my favorite part. You walk out into a very large tile balony with a nice fan above maintaining a nice breeze. It is screened in so no issues with bugs. We have a view straight out as far as you can see. You would see water, then land, then water all the way out to the horizon. Also, had a view to the right with another section of screening. That looked over the water and out to the bay.

While the hotel is not really close to anything there are some shops in very short walking distance to the Marina, they have two restaurants on site. We visited the Nauti Mermaid a few times for some drinks. Great atmosphere and the bar tenders and servers are vey friendly. You also get to talk to some locals there that are also very friendly. We did eat there and the food was also very good. Also, they offer all kinds of activies via the hotel or at the Marina. Boat lessons caught my eye, but we did not have enought time to do that.

It's fair to say this is a great hotel to just go an relax at. We had a great time!

  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
3 Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SE_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, 24 October 2013
Thank you for sharing with us all of the wonderful experiences you encountered during your stay with us. Reviews like yours are very much appreciative and we thank you. I am thrilled you enjoyed our complementary water taxi to the beach, on-site dining, the great views from your private screened in balcony, and our Westin Heavenly products located throughout your room and the resort. We wish all of our guests to have a relaxing and unwinding stay in our Southwest Florida oasis and are pleased to hear you did just that. We hope to see you and your furry friends at The Westin Cape Coral again soon.

Be Well,
Eric Ashton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minot, North Dakota
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 September 2013

From the moment we arrived we felt at home here. The Grounds were clean and well kept and our room was very nice! We stayed 3 nights in a one bedroom suite with full kitchen. The screened in balcony was a nice place to have a drink after a day of shark fishing. We were picked up by our fishing charter (Capt. Gary Jenkins) right at the marina.The staff was awesome, Taylor was very helpful and we got great dining advice from the bellman (I forgot his name I'm sorry). Over all a very nice place.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DlmrCastle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 September 2013

Overall the hotel was okay but unfortunately the gal that checked us in was so sick ( her eyes were pussing) that she made us ill. She should not have been working the front desk and for management to see how miserable she was, infecting their guests was not a good first impression.

The rooms were nice the food was wonderful and the staff very friendly.

The location is extremely remote. Not much around the hotel and not much going on on property

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelsoften1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SE_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, 14 October 2013
Thank you for your recent review of our resort. I am happy to hear you had great service from our staff and that you very much enjoyed dining at one of our on-site restaurant facilities. However, I am sorry to hear your first impression of us was not a memorable one during your check-in. We strive to provide excellent service and appreciate your feedback. Thank you for your valuable input and we hope to better serve you in the near future.

Be Well,
Eric Ashton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sarasota, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 September 2013

After a day of expectations being dashed and all sense of decency trampled at another hotel in Captiva, my wife and I on our third anniversary made a call to Marina Village to save the day. Having stayed there before on three occasions we knew of the quality and were not dissapointed. From the call to reservations to arriving tired and looking for a friendly voice we felt as if we were home.

I have been around this business most of my life and the one thing I know is that you can show how to serve but it takes the individual to pull it off with a smile. With that in mind I must give a loud shout out to Anna Marie at the desk. She saw our plight and brought service and hospitality back into view for us with that smile. Another of the crew who deserves a mention is Grant the bellman. Also a great smile, tremendous attitude and service.

We had a tremendous time. We came away from the weekend relaxed and renewed and looking forward to the new week.

Our hat is off to Westin because it does start at the top and we will continue to make it a first priority to look for your properties as we travel in the future.

I highly recommend this hotel to anyone looking for tranquility, service, quality and class. Be blessed in your travels!

Dave and Kathy

Room Tip: Marsh View allows for quiet, whereas the Marina views are awesome. You can't go wrong, but do as...
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank rupert4500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SE_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this review, 14 October 2013
Dear Dave and Kathy,

Thank you for the wonderful review our resort. It is a great compliment when one chooses to stay with us time and time again. We are delighted to hear we were able to make your anniversary weekend a memorable one. I will certainly share your praises with Anna Marie and Grant. Thank you again for sharing your experience with us. We look forward to welcoming you back again soon.

Be Well,
Eric Ashton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Cape Coral Resort At Marina Village

Property: The Westin Cape Coral Resort At Marina Village
Address: 5951 Silver King Blvd, Cape Coral, FL 33914-8054 (Formerly The Resort at MarinaVillage)
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Cape Coral
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Cape Coral
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Westin Cape Coral Resort At Marina Village 4*
Number of rooms: 263
Official Description (provided by the hotel):
The Westin Cape Coral Resort at Marina Villageoffers you all the amenities of Tarpon Point Marina including four star waterfront views, plus resort luxuries such as room service, housekeeping and concierge services. Experience flawless service in our sleek tower of guest rooms and suites with sweeping views of the Caloosahatchee River, San Carlos Bay and Gulf of Mexico. Our traditional rooms and our 1, 2 and 3-bedroom suites range from 445 square feet to 2,195 square feet, with grand rooms, master suites, guest suites, and dining terraces. ... more   less 
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Also Known As:
The Resort At Marinavillage Hotel Cape Coral
The Westin Cape Coral Resort At Marina Village Florida

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