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The Westin Cape Coral Resort At Marina Village
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Reviews (1,653)
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1,067
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943 - 948 of 1,653 reviews
Reviewed 18 August 2014

I was recently at this beautiful resort for the fourth time. This trip was for business .There was a week long conference for 300+ people, and 2 romantic getaways with my husband. From the moment you see this huge building towering into the sky you know you are somewhere special! Mike , the awesome bellman is always the first face we see. You are greeted with such enthusiasm and helpfulness. Remi, Steven ,Andrea, Tosha, and the entire staff are the reflection of what hospitality is all about! The suites are so breathtakingly beautiful with panoramic views! There is even a boat that will shuttle you to Ft Myers Beach. The restaurant is beautiful, and the food exceptional. Great poolside bar! Beautiful location for any event (weddings conferences ) Just can't say enough good things about this Resort! Can't wait to go again!

Room Tip: The higher the better!
  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Service
2  Thank Robin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2014

I recently stayed at the Westin Cape Coral with my family (two adults, two teen boys). The view from our two bedroom suite was breathtaking! While being quite spacious, this hotel room was energy efficient too. Our room key was required to turn on the lights. The staff was friendly and helpful, especially while trying to check in. I had made our reservations through Westin's 800# and they inputted our information incorrectly and the staff member at the front desk was not only patient but accommodating. She was quite helpful in resolving our situation. The only negative was the noise level from the main pool, which was near our balcony. The guests were quite noisy up until 10pm which is when the pool closed. Would definitely return and recommend this hotel!

  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank MicheleMarch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2014

An impressive hotel in a quiet area. We booked a 2 bedroom suite. The suite is really spacious and is equipped with everything one can think off including three massive flat screens. We only used the main pool directly in front of the hotel (the hotel has three pools in total), which us very nice. There us good pool bar. The hotel restaurants are not cheap but offer excellent quality. Only down side were the construction activities in front of the hotel. Nevertheless a very good hotel and we enjoyed our strav.

Stayed: August 2014, travelled with family
1  Thank Si Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2014

The resort is tucked away in the southern end of Cape Coral. Nice marina, a few casual restaurants in the marina. The yare just a walk away from the resort. No golf or beach with was disappointing.

Long drive from Ft. Myers Airport.

Rooms are great we stayed on floor 11 and view from their was great looking out at Captiva and Sanibel Islands. Amenities in the room were standard Westin amenities.

Had breakfast and dinner in the resort restaurant and menu, service, and décor were average. View is of mangrove preserve with lots of boating action. Dockside bar has great view of marina and service was friendly.

I think the resort is a bit over priced for its location.

If it were on the beach close to activities, with their amenities it might be in the price range that they currently have.

Room Tip: Stay in floors on higher levels they have a better view. Worth the extra to upgrade.
  • Stayed: May 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SE_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this reviewResponded 22 August 2014

Dear Brain A,

Thank you very much for visiting with us and posting this feedback. I am pleased to hear you enjoyed many aspects of your stay. I am excited you enjoyed your room and great waterfront views as well as the serene ambiance and service at one of our onsite restaurants, The Nauti Mermaid Dockside Bar & Grill. Thank you for also sharing your comments regarding some of our services. We continuously review other hotel restaurants in the area to make sure our prices are in line. I appreciate your feedback and hope to see you back again in the future.

Be well, Eric Ashton General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014

This is a very nice hotel, spacious and comfortable rooms, pleasant and accommodating staff, excellent location (next to the harbor) and close to food & shops (10-15 minutes away). The work-out facility was great, had a nice running route also. We stay at Westin's whenever we can. Food was a little pricey at both restaurants on the grounds. I also felt the facility needed to have better attention to details on outside cleaning - lots of spills and stains not cleaned up, trash on the floors outside, the rooms were clean but not immaculate. It seemed they needed to have someone dedicated to keeping the outside floors clean. Other Westins we have stayed in have went the extra mile in attention to details in this area, and it just wasn't there at this hotel. But, overall this is a great hotel and we would definitely stay here again.. 5 star ratings are earned.

Room Tip: Higher floors give the best views for watching boats and seeing water animals (manatee)
  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
3  Thank PastorRoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SE_CapeCoral, General Manager at The Westin Cape Coral Resort At Marina Village, responded to this reviewResponded 5 September 2014

Dear PasterRoz,

Thank you for your review of our resort. I am excited to read how much you enjoyed your time at our resort. I’m happy to learn you enjoyed our Westin running route and get to experience the resorts beautiful surrounding area. Thank you for also mentioning the outdoor grounds which you felt were not up to the Westin standard. I am sorry we missed the mark and assure you that we take pride in our services and the cleanliness of our resort is certainly one of them. I have shared your comments with our housekeeping team to review the areas of the resort that may need more detailed attention. Again, thank you for your review. I hope to have the pleasure of welcoming you back again soon..

Be Well,
Eric Ashton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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