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“Sweet Hampton Inn and Suites Cape Coral”

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Hampton Inn & Suites Cape Coral/Fort Myers Area
Ranked #1 of 6 Hotels in Cape Coral
Certificate of Excellence
Reviewed 6 April 2014

Yes the hotel is under renovation. Hank and Dino at the front desk were very helpful with recommendations and directions. Some great eating places within walking distance of the hotel. Room was large, clean and comfortable, and serviced promptly each day. Breakfast was serviced promptly each day, and was well presented.

  • Stayed: April 2014, travelled as a couple
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Thank Bonhams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose L, General Manager at Hampton Inn & Suites Cape Coral/Fort Myers Area, responded to this reviewResponded 9 April 2014

Thank you for taking the time to provide us with your comments. You are a valued guest of the Hampton Inn and Suites Cape Coral and your satisfaction is important to us. Your comments puts a smile on all the staff as we strive to provide the best service and accommodations so that you have everything you need for a comfortable stay. Your feedback helps us to identify what is important to our guests and how we can meet and exceed your expectations.

Again, thank you for choosing the Hampton Inn & Suites Cape Coral, we look forward to welcoming you back.

Very truly,

Jose Lovaton

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472 - 478 of 651 reviews

Reviewed 4 April 2014

We could not get into the lobby as it was closed and being renovation. Directed to a side door. Floors all dusty from jackhammer ripping up tiles. Checked in in the back of some office. Jackhammers went on all day. No advance notice that this was going on. No opportunity to cancel reservation as we paid in advance. The most terrible experience we ever had at a hotel.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank Elaine E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose L, General Manager at Hampton Inn & Suites Cape Coral/Fort Myers Area, responded to this reviewResponded 5 April 2014

Thank you for taking the time to provide us with your comments. You are a valued guest of the Hampton Inn and Suites Cape Coral and your satisfaction is important to us. Your feedback helps us to identify what is important to our guests and how we can exceed your expectations in the future.
Please do not hesitate to call me if there is anything at all I can do to assist you in the future.

Very truly,

Jose Lovaton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2014

I have stayed at this hotel due to another hotel being sold out and it was horrible. I will never stay here again! The manager was always too busy to even deal with my issues. I left him several voicemails regarding my problems and he just kept ignoring them. I asked the desk if he was available and was told "His door is shut and that means we are not allowed to bug him"... ITS A HOTEL, ARE YOU KIDDING ME?! Never Agiain.

  • Stayed: April 2014, travelled as a couple
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Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose L, General Manager at Hampton Inn & Suites Cape Coral/Fort Myers Area, responded to this reviewResponded 5 April 2014

The situation you experienced is unacceptable. Please accept my sincere apologies. Because of your comments, we have taken immediate corrective action to include…. to ensure we are able to provide our guests with exceptional service in the future!!!

Please do not hesitate to call me if there is anything at all I can do to assist you in the future.

Very truly,

Jose Lovaton

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Reviewed 31 March 2014

This hotel is not typical to the standards of a Hampton Inn. It is currently under renovation and I had to enter from a side door entrance as the hotel lobby is completely draped in plastic, etc. There were a number of young people, drinking, laughing, etc. gathered at the side entrance. It was not a good experience at all after traveling by car all day.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Hampton
Thank Alice R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phil T, General Manager at Hampton Inn & Suites Cape Coral/Fort Myers Area, responded to this reviewResponded 6 April 2015

We always appreciate hearing from our guests and appreciate your review. Please accept our sincerest apologies for any inconvenience our renovation construction caused you. While we're very excited about our face-lift, we also understand how important guest comfort is. Our dedicated staff makes every effort to ensure complete satisfaction and your comments will help us improve our processes and do our best to minimize disruptions. We hope we can invite you back once our changes are complete and gather your input.

Kind Regards,
Phil Tandett
General Manager

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Reviewed 27 March 2014

If you go to Cape Coral on the west coast of Florida I would stay in the Hampton Inn. A clean and quiet room awaits you, with friendly service and includes a nice breakfast. Close to many Florida Beaches and Sanibel Island. Then go visit the Everglades National Park just a short drive away. Key Largo and Key West will take a bit longer

  • Stayed: March 2014, travelled with friends
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Review collected in partnership with Hampton
Thank Kurt V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose L, General Manager at Hampton Inn & Suites Cape Coral/Fort Myers Area, responded to this reviewResponded 31 March 2014

Dear Kurt V

Thank you very much for your comments. I will share this with the staff, comments like these puts a smile on their faces, and motivates us to continue to meet and exceed guests expectations.

We strive to [provide the best service and accommodations so that you have everything you need for an enjoyable stay.

We look forward to welcome you back soon.

Sincerely

Jose Lovaton. CHA

General Manager

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Reviewed 23 March 2014

We were assigned a room where the telephone was NEVER operable and no one made an effort to fix the problem. The worned carpets were ghastly looking with spotted areas on the carpet flooring throughout the hotel.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose L, General Manager at Hampton Inn & Suites Cape Coral/Fort Myers Area, responded to this reviewResponded 27 March 2014

We want to thank you for taking time to write your comments. We value your buisness and are working hard to make sure our guests have the best exprience possible . We have started our hotel renovation on March 25, of the lobby, fitness center, all hotel carpets.

Please accept our apologies for the incovinenience you encoterd during oyur stay. We strive to proivde the best servcie and accomodation so taht you have evrything we nee for a comfortable enjoyable stay.


Sincerely

Jose Lovaton

General Manager

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Reviewed 17 March 2014

Nice clean Hotel with close proximity to Bars and restaurants, ask for Hank! They have a pool (not heated) and very small fitness center (no weights) free breakfast and helpful staff. The only thing is they allow dogs so your night sleep might be affected!

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hampton
Thank Rick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Cape Coral/Fort Myers Area

Address: 619 SE 47th Ter, Cape Coral, FL 33904-8554
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Cape Coral
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Cape Coral
Price Range: £79 - £213 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Cape Coral/Fort Myers Area 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
The Hampton Inn & Suites is a 75 room hotel consisting of standard rooms with either 2 queens or one king bed as well as studio suites. All our rooms include a refrigerator, microwave, coffee maker, hairdryer, in room safe, iron & ironing board, as well as, complimentary wired and wireless high-speed internet access and complimentary local phone calls.Guests can start their day with a complimentary copy of the USA Today Newspaper delivered to their room each morning Monday – Friday and then come join us for our complimentary “On The House ™ Hot Breakfast” served in our lobby from 6:00am to 10:00am every morning. They will also enjoy the peace of mind provided by our 100% Hampton Guarantee ®. This means if guests are not happy with any part of their stay we do not expect them to pay. For relaxation we have a heated outdoor pool and sundeck, as well as, a workout facility. For convenience we have a business center and our “Suite Shop®” convenience store.The hotel has over 1100 square feet of meeting space, which can accommodate events up to 100 people. Our meeting rooms are equipped with adjustable lighting and independent heating and cooling systems to ensure your guests’ comfort. The meeting rooms are also have complimentary wired and wireless internet, screen and whiteboard. The hotel can provide catering for any event, from a simple business meeting to a complete wedding package.We are conveniently located in southeast Cape Coral only minutes from the Cape Coral Bridge and only 20 minutes from Southwest Florida International Airport. ... more   less 
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Also Known As:
Hampton Inn & Suites Cape Coral/Fort Myers Area Hotel Cape Coral
Hampton Inn And Suites Cape Coral/Fort Myers Area
Hampton Inn Cape Coral
Cape Coral Hampton Inn
Hampton Inn & Suites Cape Coral/Fort Myers Area Florida

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