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“Friendly staff and good location”

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Holiday Inn Express Cape Coral/Fort Myers Area
Ranked #5 of 6 Hotels in Cape Coral
Reviewed 3 November 2013

This is the third time we have stayed in this hotel. We like the location and the staff is super friendly. The rooms are clean and decent size. The only issue we had this time was the air conditioner was very loud and went off an on frequently. We did not have this issue on our previous stays. We will stay here again.

Room Tip: Ask for a room away from Cape Coral Parkway. There are restaurants and bars in the back of the hote...
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  • Stayed: October 2013, travelled as a couple
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Thank kms_PA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Cape Coral/Fort Myers Area, responded to this reviewResponded 18 November 2013

Dear kms_PA,

Thank you for your feedback. I appreciate the positive remarks on our location and friendly staff. However, i apologize if your stay was negatively affected by the loud air conditioning unit. I have taken note of this issue and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

Sincerely,

Zelyn N
Case Manager
IHGCare

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165 - 171 of 266 reviews

Reviewed 2 November 2013

We stayed here for three nights when having to tend to a family issue in Cape Coral. This is definitely in the 3 star range, maybe on the lower end of that scale.

The Good:

The staff was friendly and accommodating. The lady who was tending the breakfast area seemed to take real pride in what she was doing which is always nice to see.

The Not So Good:
First off, the rooms were just ok. No huge issues, just overall a little tired. The breakfast that is included with the room rate was decent but there wasn't much selection. A bit of fruit, some cereal, a couple of hot items (stay away from the biscuits as they were rock hard each day we went). The pancake machine was novel but I would have preferred a more standard waffle iron.

The Deal Breaker:
What really makes me unable to recommend this hotel was the noise. We were in an odd numbered room on the third floor which is over Cape Coral Parkway. There was very loud traffic noise all through the night, much noisier than I would have expected. Some of the locals seem to take great pride in revving their motorcycles at this intersection, we were literally woken up several times during the night. Beyond the traffic noise, there are several bars close by and the music was very clearly audible from our room. I've stayed in countless hotels and never had an external noise issue like we experienced here.

All in all, the staff means well and tries hard but the noise makes me unable to recommend this hotel.

Room Tip: Stay away from rooms that are on the Cape Coral Parkway side of the building, way too much traffic n...
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  • Stayed: October 2013, travelled with family
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Thank BigDave1326
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Cape Coral/Fort Myers Area, responded to this reviewResponded 18 November 2013

Dear BigDave1326,

Thank you for taking the time to express your thoughts and concerns. It is good to know that you found our staff to be accommodating. However, I'd like to apologize for the inconvenience caused by the noise challenges experienced. We are constantly looking for ways to improve and we will use your comments to enhance what we can offer.

While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Pam G
Case Manager
IHGCare

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Reviewed 12 October 2013

Our family of five just got back home from staying four nights at this Holiday Inn. It was a perfect stay, the staff went out of their way to be helpful to us in anything we needed or asked. Spencer and Katherine deserve kudos for being an excellent help to us!! Spencer went above and beyond and dealt with many questions we had about things to do in the local area. Katherine was super friendly and chatted with us and gave us suggestions about things to do and see. She even made sure to say goodbye and wish us a safe journey home. When we visit again we will stay here...it felt like a home away from home.

  • Stayed: October 2013, travelled with family
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Thank Jennifer I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2013

Stayed 3 nights,and enjoyed each one!The rooms were large,and the beds extra comfortable.We liked the touch of letting us know which pillow was "soft",etc.Interesting twist on which pillow to use!
All the staff were extra courteous,and Katherine at breakfast was helpful and cheerful-loved the cinnamon buns?
I certainly recommend a stay,and am always interested in other comments-the negative ones to each I would say "did you go to the Holiday Inn expecting the Ritz Carlton?"Quit complaining,it's a nice hotel-motel!

  • Stayed: October 2013, travelled with friends
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Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013 via mobile

We spent the night at the Holiday Inn express in preparation for a larger voyage. The rooms were adequate, the breakfast okay, and the location good. I wouldn't spend more than a night or two, but for our purposes it was just right.

  • Stayed: July 2013
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Thank james B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Cape Coral/Fort Myers Area, responded to this reviewResponded 21 September 2013

Dear Matt B,

Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are pleased to know we were able to meet your expectations during your stay. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

Thank you again for your review and we hope to have an opportunity of welcoming you back again soon.

Sincerely,

Karen C
Case Manager
IHGCare

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Reviewed 20 July 2013

We were so looking forward to a few days away this past week. Booked this hotel with Expedia and off we went to Cape Coral. But the minute we saw the room it all began to go south. The queen beds were double beds, the air conditioner unit was very loud and went on and off so the room was either somewhat cool or hot. After a shower, the bathroom walls and floor were totally wet! The exhaust fan was noisy, but removed no steam. The small beds were hard and lumpy so sleep was just about impossible. The outside street noise was also very loud and so audible we tossed and turned. The room was humid , so forget good hair days. The only positive detail was the complimentary breakfast served by lovely women who worked very hard. We had stayed twice before at a Holiday Inn Express (Childs, Maryland and Downtown Disney) so we expected great things........Never been so glad to get home to our own wonderful beds as we were today! It is an old hotel redone and does not live up to the standards we have come to expect. Do yourself a favor and book elsewhere....anywhere but there!

  • Stayed: July 2013, travelled with family
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2  Thank gardengirl49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexcapecoral, General Manager at Holiday Inn Express Cape Coral/Fort Myers Area, responded to this reviewResponded 23 July 2013

Dear Gardengirl,

We are very disappointted to learn that you did not enjoy your stay and that we did not have the opportunity to address your concerns while you were with us. It is our policy to make every effort to correct any problems a guest may make us aware of immediately and to their satisfaction. We will certainly be working to make sure your comments concerning the air conditioning and bathroom vent are addressed. As a point of clarification, we do not have any rooms with double beds. Only queen and king beds. Given the opportunity on your next visit I will make sure your stay is enjoyable.

Shirl Anderson

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Reviewed 7 July 2013 via mobile

I stay at holiday inn express for most if my vacations and quick overnight stay, this one was the worst I have stayed in. Ants in our room. We had snacks for the kids in the TV stand which was engulfed with ants by morning.

There is not an extra sink like many holiday inn expresses I have stayed. So the room is quite small. There is no central air thermostat so younhdbrbyk use the old wall unit. It was either to cold it too hit and the air con is VERY loud. When it turns on at night it wakes you. You may consider putting it in constant to prevent that. It may get cold tho.

We stayed the 4th of July weekend and the hotel was saturated with drunks. For a family priced hotel it was not appropriate. The pool area was overrun by family reunions who had all of the picnic tables not allowing for anyone else to use them. There were drunk men throwing each other into the pool. This was not a safe place for my children. The adult reunion had coolers full of alcohol and Jell-O shots leaving my children to watch. No thank you!!

Go down the road a bit and stay in sanibel island or ft Myers.

  • Stayed: July 2013
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Thank Lori K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiexcapecoral, Guest Relations Manager at Holiday Inn Express Cape Coral/Fort Myers Area, responded to this reviewResponded 23 July 2013

Dear Lori k,
We are very disappointted to learn that you did not enjoy your stay. The Fourth of July is a very busy time at the Hotel as it is at the center of the festivities in Cape Coral. There are many different guests who come to the hotel for the holiday and we do try to make it enjoyable for all. Please accept our apologies that your family was not able to enjoy the pool during your visit.

Sincerely,

Shirl Anderson

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Additional Information about Holiday Inn Express Cape Coral/Fort Myers Area

Address: 1538 Cape Coral Pkwy E, Cape Coral, FL 33904-9610
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Cape Coral
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in Cape Coral
Price Range: £77 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cape Coral/Fort Myers Area 2.5*
Number of rooms: 138
Official Description (provided by the hotel):
The Holiday Inn Express Cape Coral - Fort Myers Area is located in the center of downtown Cape Coral, FL allowing convenient access to many attractions... Fort Myers Beach, Sanibel Island & Captiva Island The University of South Florida The Edison State College The Florida Gulf Coast University The JN 'Ding' Darling National Wildlife Refuge Thomas Edison and Henry Ford's winter homes, botanical gardens and laboratory Sun Splash Family Waterpark The Caloosahatchee River and Pine Island Sound are world-class fishing areas for Tarpon, Snook, Trout and Redfish. The Minnesota Twins and Boston Red Sox have Spring Training facilities nearby. Lee County has become a sports mecca for golf, tennis and water sports. In addition to the convenience of local attractions, the Southwest Florida International Airport (RSW) is only 15 miles from the hotel. Don't miss our famous Express Start hot breakfast served from 6AM to 10AM, 7 days a week. If you're in the area for business or pleasure, be sure to Stay Smart at the Holiday Inn Express Cape Coral Fort Myers Area ... more   less 
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Also Known As:
Holiday Inn Express Cape Coral/Fort Myers Area Hotel Cape Coral
Holiday Inn Express Cape Coral/Fort Myers Area Florida

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