This property was very nice. Definitely a lot of space in the units and, of all the timeshare facilities that we have stayed at, it was one of the only ones that had a kitchen layed out perfectly. Even the washer/dryer were right there in the kitchen area and not in a bedroom or master bath making it unusable to other guests staying in the unit with us. I agree with EllieRose82 that the front desk staff could definitely use some customer service training! However, whenever we needed something, such as extra towels, bulbs, coat hangers, and blender, etc. the service was fast and efficient! Koodos to Alejandro (from housekeeping)!
Our only gripe was the internet situation: Unfortunately, the only place to get internet connections, unless you wish to pay an additional fee to receive service in your suite, is at the pool or the front lobby (which is small and constantly filled with people). If you need an electrical outlet in order to keep your laptop going, you need to have the use of a cabana while at the pool, which I was told would cost me $100/day. It seems a little steep for the privilege of using the internet - which even Quality Inn provides free of charge!!!More
- Free Wifi
- Free Parking