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“Grossed out!”

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Comfort Inn & Suites Chipley
Ranked #3 of 4 Hotels in Chipley
1 review
“Grossed out!”
Reviewed 30 April 2014

In the first room we was in the toilet was leaking from where it attached t the floor. The front desk girl did move us into another room with no problems. The next room was dirty. I took a wash cloth and wipe the counter, my rag was black. The door handle to the bathroom was falling off. I have filled out the comment card and left a message for the general manager with no response. I work at a hotel and my general manager would never not respond to an unhappy customer.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YYYHH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akhil B, General Manager at Comfort Inn & Suites Chipley, responded to this review, 1 May 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Akhil Bhakta
General Manager
Comfort Inn and Suites, Chipley
850-415-1111
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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86 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Alabama
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 20 January 2014

We enjoyed our stay here. The staff was very accomodating and the beds were nice and soft. There is not much around this exit off I10 so its really just a good stop if you're looking for a decent night's rest for a fair price. We would stay here again if traveling along I10.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J0hnnyR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akhil B, General Manager at Comfort Inn & Suites Chipley, responded to this review, 6 February 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!


Sincerely,

Akhil B
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
Level 5 Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 January 2014 via mobile

Good hotel for the value. Convenient access off of I-10. Great for traveling through/quick overnight stops. Not too much around it though - a few fast food restaurants, a convenient fuel mart and a super Walmart across the street. The room was clean, towels and linens were soft and the bed was very comfortable. The staff was very friendly and helpful. Would recommend.

Stayed January 2014, travelled with family
Helpful?
Thank Florida_Bill813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akhil B, General Manager at Comfort Inn & Suites Chipley, responded to this review, 6 February 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Akhil B
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tallahassee
Level 3 Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 January 2014

This property is in need of a serious remodel. The room was dirty, tub cracked, and I saw trash and condom wrappers behind the bed. The only plus is that I used the remainder of my reward points for a free room. I'm switching to another hotel brand.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hookupman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akhil B, General Manager at Comfort Inn & Suites Chipley, responded to this review, 6 February 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Akhil B
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Chipley hotels

Lake Wales, Florida
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 December 2013

This hotel was average. The only dissatisfaction that stands out to me is the low water pressure. The pool and hot tub were nice. They offer complimentary continental breakfast. The staff was friendly.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MikeAndSueToo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akhil B, Guest Relations Manager at Comfort Inn & Suites Chipley, responded to this review, 14 September 2014
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Amber Riley
Guest Relations / Front Desk Clerk
Comfort Inn and Suites, Chipley
850-415-1111
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 December 2013

This hotel should not be allowed to be classified under the Choice Hotel status. Hotel rep could care less about our comfort..... asked for a blanket, but was told she wasn't allowed to give us one. The wireless internet went down and she said she couldn't do anything to help me. She did say "I have internet, but probably because I'm connected to the router." The beds are hard and pillows are cotton balls, the tub drain was broken, desk chair torn, and the hotel side door was not operable.

I will be calling Choice Hotel's Corporate to notify them of this terrible experience.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Atlantatraveler26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akhil B, Guest Relations Manager at Comfort Inn & Suites Chipley, responded to this review, 14 September 2014
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Amber Riley
Guest Relations / Front Desk Clerk
Comfort Inn and Suites, Chipley
850-415-1111
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Safety Harbor, Florida
Level 4 Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 October 2013

This was a nice property with good staff, however the bedding was poor, compared to other Choice Hotels. The mattress was very firm. Water pressure in shower was extremely slow. Very small towels. Hot breakfast was OK. Probably would not stay at this location again.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Von34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akhil B, Guest Relations Manager at Comfort Inn & Suites Chipley, responded to this review, 14 September 2014
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Amber Riley
Guest Relations / Front Desk Clerk
Comfort Inn and Suites, Chipley
850-415-1111
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites Chipley

Property: Comfort Inn & Suites Chipley
Address: 1140 Motel Dr, Chipley, FL 32428-6387
Phone Number:
Region: United States > Florida > Florida Panhandle > Chipley
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Chipley
Price Range (Based on Average Rates): £
Hotel Class:2 star — Comfort Inn & Suites Chipley 2*
Number of rooms: 54
Reservation Options:
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Also Known As:
Comfort Inn Chipley
Chipley Comfort Inn

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