My husband and I along with my young daughter stayed at this hotel. I am a very critical hotel reviewer and I look for specific things when we choose a hotel to stay. Complimentary breakfast, parking and internet. This is my first time choosing a Marriott Residence inn. We normally try to stay at Best Western Plus/Premier. Since we were traveling with our small daughter I decided to try somewhere with a full kitchen. From the time that we arrived we were greeted by smiling welcoming faces. There are many times I have checked into other hotels where I felt as though we were checking in as a burden instead of a guest. The check in process was fast and smooth. Our first impression of the room was great and it smelled fresh and clean. I had no concerns of letting my little one sit or play on the floor. The bathroom was immaculate even behind the toilet. The kitchen was clean as well although I did find dirt on the floor between the fridge and old grease and spots on the wall above the cooktop. The water pressure in the shower was excellent and the temperature was perfect. Our first night was great. The bed was comfortable and the sheets were crisp clean. We had a bit of difficulty with using the television. We were unable to find any channels and it actually froze and was out of service for half of the day. After the first night we ended up having to switch rooms. The ladies at the front desk were highly professional and handled the situation right away. They even offered for me to take my daughter to urgent care for the bites that she had on her leg.
Breakfast in the morning was above average. I usually sent my husband to bring it back for us so I could sleep late. On the day that I decided to check it out for myself, there was a line waiting for food to be replenished. The cook as well as the attendant made the wait fun. You could see that they were doing all they could to speed things up and were very personable. We did use the pool one day. It was very clean, so was the pool area and the towels were plentiful. One thing that would be a great addition would be a hot tub.
We didn't require service everyday for our room, but on the days that we did, our house keeper was stellar. She made sure to check with us every morning before we left to make sure we were set for the day.
We really enjoyed our stay. All of your staff should be commended for winning over a very tough critic. April and Sarah were excellent as well as the evening front desk person who wears glasses. I can't remember her name. Jane was also great as well this morning during checkout. We hope to return to the area once the renovation is complete. I'm sure the upgrades will make an outstanding hotel even better. Clearwater water beach is less than 3 miles away and easy to access.
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- Also Known As:
- Residence Inn Clearwater Downtown Hotel Clearwater
- Residence Inn Clearwater Downtown Florida