This is a pricy and, in some ways, premium hotel that sits on a nice beach area of Clearwater. The location is wonderful. There is a playground and a pier with crafts a few minutes walk away. It is also a short walk to boat excursions. The building is half condominiums and half hotel. We arrived as a family with a package deal that included a breakfast (it was a nice quality buffet), and the waiter learned your name and your coffee and juice favorites on successive days. The package did not include the $16 daily self-park fee (valet was $20), or the $15 mandatory club fee that was essentially worthless to us. The desk service worker (Grace L) was very helpful and pleasant. The building was large, quiet, and had very nice bathrooms (plenty of light for a change), a magnifying mirror, plenty of closet space, a kitchen area with a full size refrigerator, dishwasher, microwave etc., and mostly it was spotless. It has a personal safe in the room and is quieter than most hotels. Although the room was represented to us as having a beach view, it really faced the pool enclosure and the ocean could be seem from the porch with a hard look hard to the right. The major downside was soft beds, a conspicuous lack of double queens-bed rooms, and air conditioning system that was almost, but not quite, as loud as a freight train during its many nighttime cycles, and there was no way to keep the high powered fan from blowing directly on the bed. Sometimes the cleaning staff left soaps and other useful items; sometimes not (did we do something wrong?). There is a nice pool on the eight floor, which was small but with plenty of seating. Its location prevents sand from blowing or drifting into the pool, a problem that we have noted in other beach-side resorts. The beach was well groomed, although the water was not “clear”. Umbrella and chair rental costs were obscene (up to $20 daily for a small umbrella and two chairs, if you go early), so I suggest that if you stay more than a few days, you buy whatever you need at Wal-Mart or the like at a fraction of the daily rental, and dispose of them if you don’t wish to take them home.
The service was generally good. The staff was upbeat and asked to be of assistance regularly. They should be trained not to respond with “my pleasure” every time when thanked, since this began to seem insincere after the 10 times or so. The hotel made a big show of signing out towels and threatened a $25 charge each if not returned, but it turned out there was no procedure for checking them back in. An unnecessary irritation.
And now the really bizarre incident! At about 10:30 PM on one day of our stay, the fire alarm in our room when off. I estimate it was at about 70dB, or the sound level of a jet engine. We scrambled to dress and gather property because we thought the building was on fire. We soon found that it was our room only and the apparent cause was a “low battery” in the unit. I have never heard of a full alarm being started by a low battery.
Clearly, there are some architectural and engineering problems that have not been addressed, but we really enjoyed the hotel and may return in time.
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- Also Known As:
- Hyatt Regency Clearwater Beach Hotel Clearwater
- Hyatt Regency Clearwater Beach Resort And Spa
- Hyatt Regency Clearwater Beach Resort & Spa Florida