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“VERY NASTY TO THEIR CUSTOMERS - AVOID THE ABUSE!!”
Review of Wok-N-Roll

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Wok-N-Roll
Ranked #438 of 695 Restaurants in Clearwater
Cuisines: Chinese
Restaurant details
Clearwater, Florida
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“VERY NASTY TO THEIR CUSTOMERS - AVOID THE ABUSE!!”
Reviewed 10 September 2010

They deliver which is why we have ordered from them every now and then for several years. Actually, China Garden's food is MUCH BETTER, but they don't deliver. Last Friday we ordered from Wok-N-Roll, paying by credit card. Almost EVERY time though, they forget an item we ordered, and paid for. Sometimes, we just let it go, and other times we'd call. They say they'll make it up next time, but never do and do not issue you a credit for the food you paid for but did not receive. Well, this time, we asked the delivery man to wait until we checked the food. Well, our Crab Rangoon was no where to be found. We called up the restaurant, and the NASTIEST woman answered. She yelled at us and said she wanted the delivery man to come into our home and check to see if we really did not get the crab rangoon -- in other words, she accused us of lying!! She then screamed at us and said they were much too busy to make another deivery to our house and it was JUST TOO BAD. We were absolutely shocked - this was the VERY WORST customer service EVER! There are PLENTY of other Chineses Restaurants where we can spend our money and be treated like a valued customer.

    • Value
    • Atmosphere
    • Service
    • Food
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1 Thank CookieGirl2009
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Rating summary
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    Atmosphere
Date | Rating
  • English first
  • Any
English first

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