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“Worst customer service ever”
1 of 5 bubbles Review of New Yorker Motel

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New Yorker Motel
Ranked #76 of 95 Hotels in Clearwater
Orlando, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Worst customer service ever”
1 of 5 bubbles Reviewed 29 June 2014 via mobile

Location is ok but owner is a nasty person, charge me extra $25 for my little 2 years old girl, keep telling her not to play around, we left the lock door on in order to unload the bags and luggage and he said we canot do it, we checked out at 10 am and when it was a 2 pm, we realized that we forgot y daughters favorite pillow and when I called they told me that they throug it away! How come?! They said they do not keep anything, but they are supposed to hold items at least 24 hours!! And room conditions are bad, ac not working, stean sheets and roaches in the bathroom, DO NOT go to that motel!!!! There are a lot on the area that you guys can search

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank karen k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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37 reviews from our community

Traveller rating
    9
    10
    1
    5
    12
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Business
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
Lakeland, Florida
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 16 June 2014 via mobile

I wish we had more time to spend out by the pool. Everything was very nicely landscaped and maintained. The room was great and the manager met us in the middle of the night to check in. Very amiable and welcoming.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank theseveganbones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewYorkerMotel, Manager at New Yorker Motel, responded to this review, 2 July 2014
Thank you for staying with us and we hope to have you with us again.

Best,

Bo and Ed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brandon, Florida
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 11 June 2014

This is the worst motel in clearwater!!! I would have rather slept in my car. The owner was so rude and did not care about his customers. We stayed for two night and never got fresh towel or sheets. There was a stain on one of the sheets and the fridge didnt work. the sink was clogged up and yellow water was coming out. I will never stay here again. This place sucked!!!!!!! He also made us buy our own toilet paper. Who does that? And there was so many roaches in the bathtub. When we asked for another room he said they were booked up but there was only two other couples staying at the hotel. I will never stay here again and if u want to have a good time I suggest you do the same!!!!! This place sucked and the manager was so rude and careless!!!!!!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Kristina222528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Clearwater hotels

Dunedin, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 11 May 2014

Walked in & got a room on the spot. Really reasonable rate & we were ready to spend a couple of nights a short walk from the beach. Room was clean and managers showed real care for the place. Very kind & accomodating. We had a nice dinner at the poolside grill and enjoyed having a kitchenette. Just what we needed, thank you!

Room Tip: We had a room on the south side, we got the sunrise in one window and a nice peek at the sunset in a...
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sallysarahrex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewYorkerMotel, Manager at New Yorker Motel, responded to this review, 20 May 2014
We are very pleased to hear you had a nice stay with us. Thank you for taking the time to write a review about us. We hope to see you again!

Best,

Ed&Bonnie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 6 May 2014 via mobile

The New Yorker was great! We made reservations a but later than we should have and made them for a short time than usual. The reservation process was quick and painless. The room was spacious and clean and a stones throw from the beach and plenty of places to eat. The only downside was the fact that the room had two beds as opposed to the one I was looking for but I'll chock that up to me making a late reservation. The couple that ran the establishment were pleasant and helpful. They even called me when I forgot one if my bags in the office. It is a smaller hotel but its right up your alley if your looking for a nice clean and cheap place in Clearwater. I will definitely go back regardless of stay length.

Stayed May 2014, travelled as a couple
Helpful?
Thank Tyree W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewYorkerMotel, Manager at New Yorker Motel, responded to this review, 10 May 2014
Thank you for taking the time to write a review about your stay. We appreciate you choosing to stay with us and hope to see you again in the future.

Best,

Ed and Bonnie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oshawa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 6 April 2014

We've just returned from our annual stay at the New Yorker Motel, this was our sixth year there. As on previous stays, it was great to be back and it suits us very well. We feel welcome by the owners, Ed and Bonnie. The Motel is located a few minutes from the most awesome beach, everything is within walking distance, the price is affordable and the unit as well as pool and surrounding areas are clean, well kept and comfortable. We hope to return to the New Yorker Motel for our yearly stay many more times.

Room Tip: We always stay in Unit 111
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Renate T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewYorkerMotel, Manager at New Yorker Motel, responded to this review, 12 April 2014
Thank you for sharing your experiences with us. We appreciate that you always choose to stay with us. We look forward to seeing you next year, it's always great to have happy customers back.

Best,

Ed+Bonnie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
1 review
5 of 5 bubbles Reviewed 2 April 2014 via mobile

Please ignore all the bad reviews for this motel as it is really not as bad as they say it is. The whole place is very nice and the rooms are very clean and fresh. The owner is very nice and doesn't just let any one book here. Don't smoke if you're not in a designated room and don't bring pets if you're not supposed to. Don't invite more people than you booked for or you will get kicked out. You also need to go and bring your own toilet paper and towels but its not the end of the world if you bring em yourself. Overall, great vacation stay and very good quality for the price! Please ignore the bad reviews since most are overly negative anyways and half- true most of the time.

Stayed April 2014, travelled with family
Helpful?
Thank VacationGuy5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewYorkerMotel, Manager at New Yorker Motel, responded to this review, 12 April 2014
Thank you for your post. It's great to hear from happy customers. Just to clarify for other readers, we do provide towels and toilet paper, we just ask that our guests come to the front desk to pick them up as we don't generally enter the rooms while they are occupied. We hope to see you again at our motel and thanks again for taking the time to write to us.

Best,
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about New Yorker Motel

Property: New Yorker Motel
Address: 332 Hamden Drive, Clearwater, FL 33767
Region: United States > Florida > Clearwater
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#26 On the Beach Hotel in Clearwater
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — New Yorker Motel 2.5*
Number of rooms: 16
Reservation Options:
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Also Known As:
New Yorker Motel Clearwater, Florida

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