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Hampton Inn & Suites Clearwater / St. Petersburg - Ulmerton Road
Ranked #14 of 96 Hotels in Clearwater
Certificate of Excellence
Tampa, United States
1 review
“Honor Flight Hotel”
Reviewed 22 September 2013

I stayed at this hotel because at 4 am the following morning I was going to be a guardian on an Honor Flight for a WWII veteran. The hotel was recommended by the Honor Flight program. I am extremely happy with the service and staff and it appears all the people I spoke with were also very satisfied. Thank you for helping to make this special day for the veterans even more special. If I am ever on another Honor Flight, I will again stay at your hotel (even though I only live in South Tampa). The treatment I received and the convenience so early in the morning were well worth the cost of the room! Thank you .

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Elena C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn & Suites Clearwater / St. Petersburg - Ulmerton Road, responded to this review, 29 September 2013
Elena C,
We appreciate your review and kind comments about the excellent service you received from us at Hampton Inn Clearwater. We’re happy to have had you as our guest while in town to be a guardian on an Honor Flight for a WWII veteran. We appreciate the opportunity to be a part of your travels, and we’re glad you had an enjoyable stay. Please plan to stay with us again if you have the opportunity to return to Clearwater. Thank you once again for writing.

Sincerely,
Robert Knauff, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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577 reviews from our community

Traveller rating
    299
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    69
    32
    14
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
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  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
San Diego, United States
1 review
Reviewed 17 September 2013

Customer service at this hotel is superb. The room was neat and orderly. The complimentary breakfast was very good. I was able to complete all my business needs in my room or at the business center. This was a very enjoyable stress-free stay.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Faith M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn & Suites Clearwater / St. Petersburg - Ulmerton Road, responded to this review, 29 September 2013
Faith M,
We appreciate you taking a moment to share feedback on your Hampton Inn Clearwater experience. It’s great to hear that our excellent service, clean accommodations, and complimentary breakfast made for an enjoyable stress-free stay. We hope to have an opportunity to extend our hospitality to you in the near future. Thank you again for writing.

Sincerely,
Robert Knauff, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
47 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 15 September 2013

i was not very pleased with my stay at the hampton inn. the service of the staff was very good but other than that everything was pretty uninspiring and mediocre. i was there on business but did head to the beach in clearwater one night... it was about 30 minutes away. i also went to downtown st. petersburg one night, again it was about 30 minutes away. the tampa airport was also almost 30 minutes away. basically, if i had to stay there again, i would but i would want to look at other options first.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jabesta123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn & Suites Clearwater / St. Petersburg - Ulmerton Road, responded to this review, 29 September 2013
Jabesta123,
Thank you for writing. It’s unfortunate to hear that you did not have a satisfying stay. I appreciate you recognizing our staff’s excellence in service, even though we were unable to exceed your expectations in other areas. Your feedback is important to us. We value you as our guest and do hope you’ll consider staying with us in the future. Thank you again for writing.

Sincerely,
Robert Knauff, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kenner, United States
1 review
Reviewed 5 September 2013

The Mgr. was unable to resolve reservation issues for a large corporate party. The members of the group had to contact the corporate office and hand the phone to the mgr. in order to resolve the issue. I was told I would have to wait until my room was cleaned because they had housekeeping issues. The driver of their van was curt and didn't appear to like his job.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Renee W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn & Suites Clearwater / St. Petersburg - Ulmerton Road, responded to this review, 9 September 2013
Renee W,
Thank you for writing. I'm sorry to hear about the unfortunate experience you had and would certainly never want to leave you with a poor impression. I sincerely apologize that we were unable to provide you with the exceptional service you’ve come to expect from us. Please know that your comments are being addressed with our team, and additional steps will be taken to ensure we're doing all we can to serve our guests. We hope you'll consider staying with us again.

Sincerely,
Robert Knauff, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
carroll, iowa, United States
1 review
Reviewed 5 September 2013

rooms were awesome and quiet. breakfast was good with a different variety each morning. the pool was quiet and enjoyable. the location was perfect for what we in town for. I would definitely stay again when visiting Clearwater, florida

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Scott D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn & Suites Clearwater / St. Petersburg - Ulmerton Road, responded to this review, 29 September 2013
Scott D,
We’re happy to have had you as our guest, and we’re glad you enjoyed a quiet stay with us at Hampton Inn Clearwater. It’s great to hear that our variety of amenities and location perfectly suited your travels. We look forward to welcoming you back as our guest the next time you visit Clearwater. Thanks again.

Sincerely,
Robert Knauff, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York, United States
2 reviews
Reviewed 3 September 2013

The front desk clerk Paul was a very nice guy and helpful. Hopefully one day he will be able to go on a vacation and see the Chicago Cubs instead of help other check into a Hampton Inn. But with people at the hotel like Paul rest assured Hampton Inn St Petersburg/Clearwater is a good place to stay.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn & Suites Clearwater / St. Petersburg - Ulmerton Road, responded to this review, 22 September 2013
Jill S,
Thank you for writing a review and sharing your kind comments about our wonderful team member, Paul. We are very fortunate to have Paul as part of our excellent team, who take pride in their approach to hospitality and engage with each guest in order to provide an exceptional stay and guest experience. I’ll be certain to recognize Paul with a special commendation for his outstanding service. We appreciate you staying with us at Hampton Inn Clearwater, and we hope to see you again soon. Thank you again for writing.

Sincerely,
Robert Knauff, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 August 2013

Bathrooms are not clean--too much mold. Rooms not as clean as they should be. The staff are very friendly, but management clearly does not inspect the rooms regularly. This is my 2nd experience at this hotel with a very moldy bathroom.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Elaine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Hampton Inn & Suites Clearwater / St. Petersburg - Ulmerton Road, responded to this review, 5 September 2013
Dear Ms. Elaine F,
Thank you for writing a review. We appreciate your valuable feedback and sincerely apologize for your experience. As the new General Manager for this hotel, I am eager to receive feedback from my guests so I can make the necessary improvements in order to provide all my guests the Hilton-quality stay they should always expect. Please know I will be invoking our 100% Guarantee and crediting you for the night you stayed with us. I hope that the next time you are in the Clearwater area, you will give us another opportunity to serve you and see the positive changes we are making. Thank you again for writing.

Sincerely,
Robert Knauff, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Clearwater / St. Petersburg - Ulmerton Road

Property: Hampton Inn & Suites Clearwater / St. Petersburg - Ulmerton Road
Address: 4050 Ulmerton Rd, Clearwater, FL 33762-4103
Phone Number:
Region: United States > Florida > Clearwater
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Clearwater
#10 Family Hotel in Clearwater
#28 Romantic Hotel in Clearwater
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Clearwater / St. Petersburg - Ulmerton Road 2.5*
Number of rooms: 128
Official Description (provided by the hotel):
The Hampton Inn & Suites Clearwater/St. Petersburg-Ulmerton Road, FL hotel is minutes away from St. Petersburg/Clearwater International Airport and a short drive to many businesses and attractions.Explore 35 miles of white-sand beaches, including Fort De Soto Park, Caladesi Island and Clearwater Beach. Visit St. Pete Pier, a recreational pier featuring dining, fishing and family events in cultural downtown St. Petersburg. Visit Pier 60 on Clearwater Beach for shopping, playgrounds and beautiful sunsets when you stay at this hotel in Clearwater/St. Petersburg.Attend sporting events at Tropicana Field, home of the Tampa Bay Rays, or Philadelphia Phillies Spring Training at Bright House Field, just 8 miles from the hotel. Practice your swing at numerous golf courses in the area. If you prefer the arts, visit the Gulf Coast Museum of Art and Salvador Dali Museum, or appreciate nature at the Clearwater Marine Aquarium.Start your day with Hampton's free hot breakfast. Stay in touch with your family and the office with free high-speed internet access in your room or in our 24-hour business center. After a day at the beach or in meetings, relax in your clean and fresh Hampton bed®. Among Clearwater/St. Petersburg hotels, you’ll find our first-class service and accommodations are close to it all, but far above the rest. ... more   less 
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Also Known As:
Hampton Inn & Suites Clearwater / St. Petersburg - Ulmerton Road Hotel
Hampton Inn And Suites Clearwater / St. Petersburg - Ulmerton Road
Hampton Inn Clearwater
Clearwater Hampton Inn
Hampton Inn & Suites Clearwater / St. Petersburg - Ulmerton Road Florida

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