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“Wonderful hotel, great location!”

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Hilton Clearwater Beach
Ranked #23 of 98 Hotels in Clearwater
Raleigh, North Carolina
Level 5 Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Wonderful hotel, great location!”
Reviewed 13 July 2014 via mobile

My husband and I stayed at this hotel for one night during our time in Clearwater Beach. I used my Hilton Honors points to stay here and we stayed at another hotel our first few nights in the area; however, I WISH we would have stayed here the entire time. When we checked in, the service was great. We didn't have to wait for our room, as they had one already clean. The room was very nice and the views were great. We were on the 9th floor and could see a long ways down the beach. The room was very large and the king size bed was comfortable. The location of this hotel is one of the best aspects. It's right in the heart of the action and you can walk anywhere. Tons of restaurants, activities, and nightlife right outside the door. The hotel also had tons of on site activities... Including multiple bars, pools, ping pong, volleyball, ring toss, and corn hole. There was also a jet ski rental area right beside the hotel. Another convenience was the shower area they had in the beach/pool area. They also had a water bottle fill station... Very nice for the warm weather in FL! The only downfall would be the price of their drinks at the bar outside... Wow! We contemplated getting a drink while on the beach but when we saw the prices, we definitely passed! I guess that's to be expected for the environment, but they are charging an arm and leg for a piña colada!Overall, I would highly recommend this hotel!!

Stayed July 2014
Helpful?
Thank beachykeen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tripper059, Executive Assistant at Hilton Clearwater Beach, responded to this review, 14 July 2014
We are pleased to hear your expectations as our guest at the Hilton Clearwater Beach were met. Thank you for being our guests and sharing. your experience. We appreciate your feedback and all guest concerns are brought to the attention of our Executive team. Thank you for writing and we look forward to your return should you travel to the Clearwater Beach area.

Sincerely,
Andrea Trimmer
Executive Assistant
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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
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2 reviews
Reviewed 13 July 2014

Toilet overflow got us an upgrade to a suite so we were satisfied. Hotel in perfect location for a great value! Can't beat it. Never even got in my car to leave while I was there since everything in walking distance.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank heatherc58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tripper059, Executive Asssistant at Hilton Clearwater Beach, responded to this review, 14 July 2014
Good to hear that all worked out well and we were able to make it right for you and the family during your recent stay. Sorry for the inconvenience that brought about the end of a good story. We are and will be looking forward to your return for many many years. Thank you for being our guest.

Sincerely,
Andrea Trimmer
Executive Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lichfield, United Kingdom
Level 4 Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 12 July 2014

just like a school report if someone is good at what they do this is the mark you would get ... and this hotel is good at what it does ... i could go on about each individual area of the buissnes but each in my opinion would get the same grade ..WHY !! because this hotel prides itself on good honest values to there guests from good manners to good service and more, a simple ethic which goes a very long way and not all hotels can match. its position is right in the center of clearwater beach and its also on the beach so everything is within walking distance from great bars , restaurants ect ......so go on give it a try i think you will like it if you are looking for good levels of service .

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mel47186376
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tripper059, Executive Asistant at Hilton Clearwater Beach, responded to this review, 14 July 2014
Thank you, for your gracious review and kind words. We do take great pride i n our property and quality of service. We are most appreciative and glad your expectations were met as our recent guest of the Hilton Clearwater Beach. Hoping to have you visit with us again and thank you for sharing your experience..

Sincerely,
Andrea Trimmer
Executive Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MIRAMAR, United States
1 review
Reviewed 12 July 2014

The hotel was really relaxing. Loved that its located on the beach. I wish there wasn't a $10 charge for each beach chair. I've stayed at the Marriot Resort at Marco Island and they do not charge for chairs. Other than that the hotel is really nice and located at walking distance to many restaurants and shops.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Claudio S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tripper059, Executive Assistant at Hilton Clearwater Beach, responded to this review, 14 July 2014
Many thanks for being our guest and writing a review. We do appreciate your feedback and all our guest comments are taken into consideration. Our beach chair (etc) rental service, though, is privately owned from the Hotel. We do look forward to having you return to the Hilton Clearwater Beach.

Sincerely,
Andrea Trimmer
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 4 Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 11 July 2014 via mobile

My family and I had 2 short stays of 4 nights and 3 nights over a 3 week period around a trip to Florida from Scotland.

Our first 4 nights were so good we cancelled a reservation in the Hyatt for our final 3 nights to return to Hilton.

Our rooms were small for 4 but comfortable. Anyobe asked for assistance were pleased to help.

Tyler by the pool and Rochelle in Reflections are both tremendous Hilton ambassadors.

Thanks again for adding to our excellent vacation.

Stayed July 2014, travelled with family
Helpful?
1 Thank StephenD1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tripper059, Executive Assistant at Hilton Clearwater Beach, responded to this review, 14 July 2014
We are most pleased with your review about your recent stay at the Hilton Clearwater Beach. Thank you for being our guest and we do appreciate your kind words about our staff. All of our staff take great pride in their quality of guest service. Glad your decisioun was to stay with us during your entire vacation and we met your expectations. We are looking forward to your return to the Hilton Clearwater Beach upon your next visit to the area. Thank you for sharing.

Sincerely,
Andrea Trimmer
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level 6 Contributor
162 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 11 July 2014

Family trip to Disney week 1 with a beach holiday to Clearwater week 1. It's 12 years since we were last in Clearwater but my memories of the beach didn't disappoint. The beach is huge, white soft sand always kept clean and the water is really warm. It's a great place to be be. We chose the Hilton because it is literally on the beach. Out the door past they pool and you are on the sand. The Hotel is very well appointed. Only down side is I thought the rooms were a bit small and perhaps a bit tired but other than that it's a lovely hotel. We ate in the restaurant one evening and the food was superb as was the service. Would use this hotel again.

Room Tip: You can get a sea view if you wish. Our balcony looked onto Main Street which I quite enjoyed. You...
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank AlexCath0206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tripper059, Executive Assistant at Hilton Clearwater Beach, responded to this review, 14 July 2014
Thank you for being our guest and writing a review about your stay. We do appreciate you sharing your experience. Looking forward to your return again
Sincerely,
Andrea Trimmer
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peoria, AZ
Level 4 Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 10 July 2014

Given that I have a long history of using Hilton properties and the incredible location, I didn't think I could go wrong with the Hilton Clearwater Beach. But I was definitely disappointed. The property is run down, it is dirty, and the service was spotty. I was charged a $20 resort fee for WIFI and it would not work consistently. It would constantly log me out, perform slowly, and go out for extended periods at a time. While I recognize this is not a classic "business" hotel, working internet, especially for $20, does not seem like an extreme expectation. The horrible internet impacted my ability to deliver assignments to my client.
The Tiki beach bar was very dirty - the frozen drink machine had an extensive build-up of black sludge and the smell from the bar was nauseating. Drink mixers for the frozen drinks were opened and left out in the very hot sun and not refrigerated. On the positive, the two bartenders, Brooke and a gentleman, were awesome. Brooke was incredibly professional at handling an irate customer who was upset because very obviously under-age daughter was carded.
The room itself was rundown, the rugs and the chair had stains on them. The bathroom smelled of mildew. Housekeeping did not provide coffee refills or clean glasses after the first day. The only full length mirror was on the side of one of the beds, so It was not very functional.
I got a beach towel from the desk by the pool. The young lady had a tag that read "activities coordinator" yet she didn't smile and was apparently very miserable at her job. Not a good reflection of the property. I will not be returning to this property but will definitely return to Clearwater Beach. Hilton just lost my business with this one.

  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
5 Thank Belinda17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tripper059, Andrea Trimmer at Hilton Clearwater Beach, responded to this review, 14 July 2014
Our sincerest apologies we did not meet your overall expectations. It is of course our goal to exceed each guests expectations with overall quality and service and we are sorry we fell short of this in regards to the experiences you encountered. All of our saff have been made aware of your issues and concerns. Please contact me (andrea.trimmer@hilton.com) with your date of stay and room number to follow up with these concerns. We do hope you will reconsder and stay with us again, aswe make improvements to make or gust stay more memorable. Thank you and we do appreciate you sharing.

Sincerely,
Andrea Trimmer
Executive Assstant
Excecutive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Clearwater Beach

Property: Hilton Clearwater Beach
Address: 400 Mandalay Ave, Clearwater, FL 33767-2011
Phone Number:
Region: United States > Florida > Clearwater
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Clearwater
#13 On the Beach Hotel in Clearwater
#15 Business Hotel in Clearwater
#29 Family Hotel in Clearwater
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Hilton Clearwater Beach 3.5*
Number of rooms: 416
Official Description (provided by the hotel):
Spread across 10 acres of sandy white beach, surrounded by blue skies and the beautiful Gulf of Mexico. ... more   less 
Reservation Options:
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Also Known As:
Hilton Clearwater Beach Hotel Clearwater
Clearwater Hilton
Hilton Beach Resort Clearwater
Hilton Clearwater Beach Florida

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