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“Smelly, dirty rooms, shady guests”

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Super 8 Clearwater/US Hwy 19 N
Ranked #81 of 98 Hotels in Clearwater
Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Smelly, dirty rooms, shady guests”
Reviewed 2 June 2008

The woman at the front desk was unfriendly and spoke broken-English. Our room smelled overwhelmingly of mildew and there was a beer bottle (with a bit of beer still in it) left near the air conditioning unit. I wonder how long it has been there. When we requested a room switch because of the smell, the woman at the front desk seemed annoyed and asked us if we had opened the door. Did she think we would sleep with the door opened? We ended up staying in the original room because the room she switched us to smelled even more strongly of mildew. There was also mold growing on the air conditioner's vents. The only good thing about this motel is its location. We left as soon as we awoke, which was early in the morning, because the smell was so bad. We frequently stay at motels in this price range ($50) and this is absolutely the worst one we've ever encountered.

  • Liked — checking out
  • Disliked — the room
  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bigbird666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8clearwaterfl, Webmaster at Super 8 Clearwater/US Hwy 19 N, responded to this review, 27 May 2011
Dear Guest,

Thank you for choosing Super 8 Clearwater/US Highway 19 N for your recent stay in our area.

Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following actions were taken.:

1) The registration staff received additional training concerning the courteous way in which they, as our employees, are to treat our valued guests.

2) Housekeeping staff received additional training regarding the level of cleanliness required of them as our employees.

I hope that the next time you visit our area, you will once again choose to stay at Super 8 Clearwater/US Highway 19 N. I think you will be very pleased.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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287 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
St. Cloud, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2008

We have stayed at Super 8 motels many times. Most of which have been very nice, never had a problem... until now. We were supposed to stay there two nights and right away when we got there we cancelled the second night and made a reservation somewhere else. The pictures shown on the website are no where near what it really looks like. The place is run down, they are slowly trying to renovate the place, but apparently that has been going on for years! We had a room in the back, because if you stay in the front all you hear is the highway. The stairway closest to our room was unusable because they were fixing it, complete with creepy construction guys hanging out there all day. When we got up to our room we had too body slam the door just to get it open. The room was stuffy and smelled like cleaning products, but wasn't clean. The door was warped with a huge crack in it and only one lock worked due to it's poor shape. The bedding was questionable, didn't seem like it was clean. Bathroom was so disgusting we wore sandals to shower. The rest of the guests seemed so shady that we barracaded the door with the chair. Over all it was a terrible experience and I would not reccomend this place to anyone. Oh and when we checked in the guy at the desk was old and crabby. Then when we checked out the lady didn't speak English. The whole thing was just really frustrating and I would never in a million years go back there

  • Liked — Getting out of there
  • Disliked — Everything
  • Stayed April 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank snoxlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8clearwaterfl, Webmaster at Super 8 Clearwater/US Hwy 19 N, responded to this review, 27 May 2011
Dear Guest,

Thank you for choosing Super 8 Clearwater/US Highway 19 N for your recent stay in our area.

Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following actions were taken:

1) Registration staff received additional training concerning the courteous manner in which they are to treat our valued guests. They also were instructed that if there is a problem in understanding because of a language barrier, it is perfectly in order to ask another staff member for help.

2) Housekeeping staff received additional training regarding the level of cleanliness required of them as our employees.

3) Security staff was made aware that you felt unsafe in your room.

I hope that the next time you visit our area, you will once again choose to stay at Super 8 Clearwater/US Highway 19 N. I think you will be greatly pleased.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Clearwater hotels

Camden, Maine USA
Level 4 Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 28 March 2008

Stay elsewhere if you can find it, especially during baseball season! Nice staff, slowly trying to improve the place, removing unsafe closed-in stairwells. Place has security problems as my door knob was rattled moments after I entered one night alone. Furnishings old and worn out, bathroom clean, but also worn out. Questionable cleanliness of sheets, bed clothes. Good air conditioner/heater. Everything works, but place is not worth $70-$80/night. Sugar coated cereals, pre-packaged sugar rolls for breakfast. Coffee marginal. Real half and half and milk, apples OK. Front desk is trying, but need a lot of money to clean up the place. Huge pool, but didn't use. Convenient location to Rte. 19 and Gulf to Bay and mall there. I would not go back. Not safe for single women or fun for kids. OK for truckers or just passing through.

  • Liked — convenient to Rte. 19 and Gulf to Bay Blvd.
  • Disliked — felt personally unsafe, place worn out and not particularly clean
  • Stayed March 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank to-live-in-Europe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8clearwaterfl, Webmaster at Super 8 Clearwater/US Hwy 19 N, responded to this review, 27 May 2011
Dear Guest,

Thank you for choosing Super 8 Clearwater/US Highway 19 N for your recent stay in our area.

Thank you for taking the time to give us a review, it is much appreciated. Upon receipt of your review, the following steps were taken:

1) Management was commended upon the efforts they are making to improve the establishment.

2) Security was notified about your feelings of being unsafe and of your door knob being turned after you entered the room.

3) Housekeeping staff received additional training concerning the level of cleanliness required of them as our employees.

I hope that the next time you visit in our area, you will once again choose to stay at Super 8 Clearwater/US Highway 19 N. I think you will be greatly pleased.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
st. louis, mo
1 review
Reviewed 3 August 2007

Staff extremely nice!! But...
Exterior looks very run down.
Rooms tiny! We had a room with two twin beds and literally had to take turns walking between end of beds and dresser/desk. You could not walk past each other without turning sideways!
Our room smelled very odd. We couldn't place the odor but it definitely came home on our belongings. It was very damp feeling even though the airconditioner appeared to work just fine. The door frame seemed to be missing and we could see light all around the edges of the exterior door.
The pool, which was across the parking lot and behind the IHOP, closed at 7:00 p.m.
The continental breakfast was EXTREMELY basic.

  • Stayed July 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank roneal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8clearwaterfl, Webmaster at Super 8 Clearwater/US Hwy 19 N, responded to this review, 27 May 2011
Dear Guest,

Thank you for choosing Super 8 Clearwater/US Highway 19 N for your recent stay in our area. I am glad that you found our staff to be extremely nice. I would have expected nothing less from them, but it is always nice to hear.

Thank you for taking the time to give us a review, it is greatly appreciated. Upon the receipt of your review, the following actions were taken:

1) Staff members were notified of the nice things you said about them.

2) Maintenance was notified of the missing door frame on the room assigned to you and instructed to replace it.

3) Breakfast staff was approached about the possibility of adding to the menu.

4) Housekeeping staff was notified about the odor you reported and instructed to look into it.

I hope that the next time you visit in our area, you will once again choose to stay at Super 8 Clearwater/US Highway 19 N. I think you will be greatly pleased.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Metro Minneapolis-Saint Paul, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 November 2005

I travel from coast to coast and have stayed at Super 8 on many occassions. Most are very nice with friendly staff.
This hotel in Clearwater, Fl on hwy 19 is the worst I have been to by a long shot. Carpets were burned with cigarette holes and smelled, the toilet had a leak, and the outside walkways were very dirty. I could go on but you get the picture.
I will go to other Super 8's, and wrote a complaint to corporate about this one, so be warned.

  • Stayed August 2004, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8clearwaterfl, Webmaster at Super 8 Clearwater/US Hwy 19 N, responded to this review, 27 May 2011
Dear Guest,

Thank you for choosing Super 8 Clearwater/US Highway 19 N for your recent stay in our area.

Thank you for taking the time to give us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

1) Maintenance and housekeeping staff received additional training regarding the level of cleanliness required of them as our employees.

2) Maintenance was instructed to see to the repair of the leaky toilet in the room which was assigned to you.

I hope that the next time you visit our area, you will once again choose to stay at Super 8 Clearwater/US Highway 19 N. I think you will be greatly pleased.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 23 January 2005

They put us by the ice machine so all night we got no sleep!!

We paid $50+ dollars to hear an ice machine + coke machine!!

Then, when we went to pay and we told barbara at the front desk she completely ignored us. she just rang us up and didn't listen to what we had to say.


We are outraged and will take this to the bbb because it seems that even super 8 does not care.

  • Stayed January 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8clearwaterfl, Webmaster at Super 8 Clearwater/US Hwy 19 N, responded to this review, 27 May 2011
Dear Guest,

Thank you for choosing Super 8 Clearwater/US Highway 19 N for your recent stay in our area. I am so sorry you were kept awake by the ice machine and coke machine.

Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following steps were taken:

1) Barbara received additional training regarding the courteous way in which our valued guests are to be treated.

2) The management was approached about the possibility of discounting the charge for the room next to the ice machine and coke machine.

I hope that the next time you visit our area, you will once again choose to stay at Super 8 Clearwater/US Highway 19 N. I think you will be greatly pleased.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Clearwater/US Hwy 19 N

Property: Super 8 Clearwater/US Hwy 19 N
Address: 22950 US Highway 19 N, Clearwater, FL 33765-1863
Phone Number:
Region: United States > Florida > Clearwater
Amenities:
Business Centre with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #81 of 98 Hotels in Clearwater
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Clearwater/US Hwy 19 N 2*
Number of rooms: 100
Official Description (provided by the hotel):
The Super 8 Clearwater Inn Clearwater Central offers 100 hygienic, cozy, elegantly decorated guest rooms at reasonable price and is just minutes from Florida's beautiful beaches and the most popular attractions of the Clearwater/St. Petersburg area. This esteemed hotel offers the best in high quality personalized services and comfortable accommodations that make Super 8 Clearwater most preferred choice for the most tasteful travelers. ... more   less 
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Also Known As:
Super 8 Clearwater / Us Highway 19 n Hotel Clearwater
Super Eight Clearwater
Super 8 Clearwater/US Hwy 19 N Florida

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