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“Disgusting Dump”

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Quality Inn & Suites Clearwater
Ranked #84 of 98 Hotels in Clearwater
Reviewed 29 March 2014 via mobile

My husband and I made reservations for a one night stay here. Our room was disgusting! The bathroom had hair in the bathtub from the previous people who stayed there. One of the beds had used sheets on them hair and other partials on the sheets it grossed me out. The other bed was fine, dressers and night stand had spilt juices or soda on them you seen the color splats all over them. The lamp shades gad rust and nasty stains on them also the walls. The tv was nice, as well as the mini fridge. Ac worked good. They have a lot of remodeling to do and up keeps tobdo for the room if they plan to stay opend!! Wont ever go again.

Stayed: March 2014, travelled with friends
2  Thank nicole p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Quality Inn & Suites Clearwater, responded to this reviewResponded 14 April 2014

Dear Nicole,

Thank you for telling us about your stay with us. We are very sorry that you were not completely satisfied. We are very sorry that you were inconvenienced. We will pass this feedback on to our staff. We use guest feedback to make changes to the hotel to make it better for you, and future guests to the hotel. Thank you so much for your review.

Sincerely,
Quality Inn & Suites Clearwater

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137 - 143 of 189 reviews

Reviewed 27 March 2014

Thomas, Scott, Sandra, Alex and Joe made us feel right at home and we stay often for that reason. Privacy and Confidentiality are a must and they have exceeded all of our expectations time and time again. Need the Olivo family say more? Great job and keep it up!

  • Stayed: March 2014, travelled with family
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Thank Jason O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Quality Inn & Suites Clearwater, responded to this reviewResponded 14 April 2014

Dear Jason,

Thank you for telling us about your visit with us. We are so glad that you consider us to be a second home. We will pass this great feedback on to our staff. They always appreciate hearing when they are doing a good job. Thank you so much for your time. We hope to see you again in the future.

Sincerely,
Quality Inn Clearwater

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2014

I have been to this hotel many,many,many times and continue to go back. If you are looking for a family atmosphere this hotel is for you!! The staff here is the best you will ever find at any hotel and the breakfast is always one of the better offerings. To some the airport is an issue but really in the rooms you dont hear it to much! For me the price is always right and I am always greeted with a smile and a warm greeting. A little hint if your from out of town they are very knowledgable or will find the answer for you

Room Tip: Now that they have a airport shuttle they run for half the price as the Holiday Inn next door
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  • Stayed: March 2014, travelled on business
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Thank Jeremy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Quality Inn & Suites Clearwater, responded to this reviewResponded 14 April 2014

Dear Jeremy,

Thank you for telling us about your visit with us. We really value your feedback. We are so glad that you choose us for your hotel needs. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your time. We hope that you will consider us again in the future.

Sincerely,
Quality Inn & Suites Clearwater

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Reviewed 24 March 2014

Nice place to stay even with the near by airport it is centrally located and close to food and near by beaches rooms are clean and fairly priced as well as having hot breakfast staff are friendly over all great place to stay.

  • Stayed: March 2014, travelled on business
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Thank Swamprider2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Quality Inn & Suites Clearwater, responded to this reviewResponded 14 April 2014

Dear Swamprider,

Thank you for telling us about your stay. We are so glad that you chose us for your business travelers. Thank you so much for staying with us. We hope that you will consider us again in the future.

Sincerely,
Quality Inn &Suites Clearwater

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Reviewed 17 March 2014

Even though the motel was undergoing some work we were very satisfied with our stay. Rooms were clean and comfortable. There was a nice place to eat next door, or plenty of other choices near by. Traffic in this area can be very heavy at times, and you are right next to a major airport, but the noise really wasn't an issue.

  • Stayed: March 2014, travelled with family
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Thank NewYorkBowhunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Quality Inn & Suites Clearwater, responded to this reviewResponded 14 April 2014

Dear NewYorkBowhunter,

Thank you for telling us about your stay with us We are so glad that you and your family stayed with us. Thank you for staying with us. We hope you will choose us again in the future.

Sincerely,
Quality Inn & Suites Clearwater

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Reviewed 15 March 2014

I had prepaid for 6 nights to get a better rate. Upon arrival, my room was disgusting. Everything was filthy, the sink had not been cleaned in I don't know how long, the chair was so dirty I wouldn't sit in it. The front door (outdoor aisles) was so loose I could hear all the noise outside. Because I arrived late in the day I had to spend one night. The breakfast area is actually two hotel rooms and is thoroughly depressing, matching the atmosphere of the room. Management at least did listen to my complaints and refunded my money so I could go elsewhere. Never again.

Room Tip: Go somewhere else. The Sleep Inn nearby is excellent.
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  • Stayed: March 2014, travelled with friends
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Thank Pete H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Quality Inn & Suites Clearwater, responded to this reviewResponded 14 April 2014

Dear Pete H,

Thank you for telling us about your stay with us. We are very sorry that you were not completely satisfied. We value all guest feedback. We use all guest feedback to make the changes needed to make the hotel better. Thank you so much for your feedback.

Sincerely,
Quality Inn & Suites Clearwater

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2014

What really misses in the hotel description is that it is adjacent to the airport pit.
It is not a big airport but from 7 AM every 15/30 mins a big plane takes off or lands and it really looks like your bed is on the airplane lane. It is very difficult to go over it, even if you are a big fun of Top Gun... The other big spot of the hotel is the breakfast. It is served in a room properly structured. The problem is that this room is too small and after 8 AM people have to wait standing for a free seat...
The rest is OK. The room was big and clean and the restroom is OK.
Next time i'll select an hotel FAR from the airport!

  • Stayed: March 2014, travelled with family
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Thank Valerio G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Quality Inn & Suites Clearwater, responded to this reviewResponded 14 April 2014

Dear Valerio,

Thank you for telling us about your visit. We appreciate all of your comments and concerns. We are very sorry that you were not completely satisfied. We will make sure to pass this feedback on to our staff. We use guest feedback to make changes to the hotel to l make it better for you, and future guests to the hotel. Thank you for your time. We hope to see you again in the future.

Sincerely,
Quality Inn & Suites Clearwater

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites Clearwater

Address: 3655 Hospitality Ln, Clearwater, FL 33762-3802 (Formerly St. Petersburg / Clearwater Int'l Airport Hotel)
Phone Number:
Region: United States > Florida > Clearwater
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #84 of 98 Hotels in Clearwater
Price Range: £50 - £103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Clearwater 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Quality Inn & Suites Clearwater Hotel Clearwater
Quality Inn And Suites Clearwater
Best Western St Petersburg
Best Western Clearwater
Clearwater Best Western
Quality Inn & Suites Clearwater Florida

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