In short- DO NOT BOOK THIS MOTEL. DIRTY SHEETS, MOLDY SHOWER, NO VENTILATION, RUDE PROPRIETORS WITH NO REGARD FOR CUSTOMER SERVICE.
I booked a two night stay for my sister and I. This was listed in the b&b section, and I thought it looked like a cute place off the beaten track. In reality, this is a dirty dungy MOTEL not at all a b&b, the rooms are disgusting and the service awful. The grounds look cute, but upon entering the office is filled with cigarette smoke. The rooms we saw were both outdated- which I would not complain about- but also completely disgusting. It seemed some surfaces were clean- the place did reek of bleach- but where it mattered most it was filthy. All the grout in the tiny shower was completely black with mold. The towels were no longer even white and were ragged. The worst- the sheets had tons of hair and stains all over them. We decided to leave and went to turn our keys in. The proprietor insisted on seeing these "stains" and rolled his eyes at us and gritted his teeth as soon as we opened our mouths to complain. He walked into the room and stated the stains were "rust" (I'm pretty sure mascara stains on the pillows do not look like rust) and had nothing to say about the stains or anything else. He was completely unapologetic. He stated that he could give us another room but there was no way he was giving us a refund. We stated there was no way that we were staying in any of his rooms because we doubted they would be any different. He again refused a refund, shrugged and walked away. We left empty handed and feeling dirty just having stood in that room.
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- Also Known As:
- Dolphin Inn Cocoa Beach, Florida