We vacation at the beach every year. This was the first and last
time at this place. The service was terrible, manager was rude and bored at any question, or comment. The worst was the apartment, we stayed in #616. The A/C didn't work, they tried several times to get it fixed however they were not successful, finally brought us 2 fans. The place stenched, we later realized it was the malfunctioning A/C. The microwave shut down in the middle of preparing a potato! The fridge didn't cool properly even on its highest setting. The carpet was so filthy that our feet got black from walking on it. We traveled with our son and his family which included a 16 month old baby. Keeping him off the carpet was our goal for this very short stay. No Houskeeping!!!! We were not informed of this when the rez was made. We've stayed in many beautiful condo settings in FL over the last 25+ years and this was a first. There were basketball leagues staying at the place and the players dedicated themselves to running and hollering in the passageways right outside the front bedroom. Charley their maintenance guy, tried but didn't get too far in resolving. Thank God we were able to get an alternate place and checked out of there the second morning of our 4 night stay. We couldn't check out the first day because if you do after 10am they penalize you with a $225 charge! I was able to confirm us elsewhere at 9:30am, not enough time to get out of there. The pool is tiny, and situated in the middle of the parking lot. No exageration, there are actually parking spots against the concrete railings of the pool. Let me not forget that the staff is rude as other reviews have indicated. The place was so horrible, that it negated the balcony view which was nice. Why in the world this dump would be called a "Resort" is beyond me! I've contacted AAA, hopefully to help others from botching their vacation time like we did. I'm furious that they cut into 2 of our cherished days with our family. Shame on them for their nasty attitudes, and filthy, crummy place.
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- Also Known As:
- Discovery Beach Hotel Cocoa Beach
- Discovery Beach Cocoa
- Discovery Beach Resort Cocoa Beach, Florida