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“Nice Property” 5 of 5 bubbles
Review of Four Points by Sheraton Cocoa Beach

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Four Points by Sheraton Cocoa Beach
Ranked #12 of 31 Hotels in Cocoa Beach
St. Petersburg, Florida
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Nice Property”
5 of 5 bubbles Reviewed 31 October 2013

Stayed here because we were familiar and wanted to stay in Cocoa Beach again. Front desk staff was very nice. The restaurant has good food, reasonable prices and there is a Starbucks in the facility, not to mention a store with anything you might need for the beach. Parking is included, nice ramp. Walk down Marion street to the ocean, there is a walkover, beautiful sunrise!

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MsDee510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeanArcher2013, General Manager at Four Points by Sheraton Cocoa Beach, responded to this review, 2 November 2013
Thank you MsDee510 for coming back to see us! Wonderful review and we look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,132 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (199)
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English first
Bristol, UK
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 31 October 2013 via mobile

2nd stay here. Staff very helpful on check-in. Good clean rooms, however no safe in the room, seems strange in this day and age! This would be an improvement. Quaint view from room window! Looks out over the attached surf shop, but we quite liked it! Would stay again.

Stayed October 2013, travelled as a couple
Helpful?
Thank Mark150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeanArcher2013, General Manager at Four Points by Sheraton Cocoa Beach, responded to this review, 12 November 2013
Thank you for coming back again Mark150! We are looking into having safes installed! We hope you spend a 3rd trip with us again. Look forward to seeing you then!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 28 October 2013

I really wanted to rate this hotel higher then what it came out but there were a number of factors that played into this. When we arrived after a long car ride (11 hours) I was expecting a smooth check-in that I normally receive from Starwood properties. The gentleman that helped us really didn't want to be working and every answer to a question was a short, yes or no. We booked a stay and park package and when asked he just made a comment that the shuttle will pick you up in the morning. Well, in the morning when I stopped by the desk to see how to get the 2 adult breakfast included with my package the front desk manager asked who checked us in because it should have been taken care of. To find out, we had to sign up for a shuttle, needed a special parking pass, needed two vouchers for breakfast and my check-in bonus for being gold status was not asked for nor applied. The manager helped my experience but it shouldn't have been needed if their employee would have taken the time to do his job properly.

The room was clean but dated which is ok, the cleanliness is more important to me. They had Queen beds which I wish more Four Points would have this option! The breakfast (Buffet) was very disappointing, I would strongly suggest skipping as it was not worth the price.

If you are looking for a place to stay the night before the cruise I would suggest this location as it cost about as much for a room and parking as parking alone at the cruise terminal. As long as you have the right expectations (& and different front desk attendant) this is not a bad property.

  • Stayed October 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Chad J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeanArcher2013, General Manager at Four Points by Sheraton Cocoa Beach, responded to this review, 30 October 2013
Thank you Chad J for your review. I am so sorry that you did not have the best experience at our hotel. I am aware of your situation and we have taken corrective action so it will not happen again. I ask that you try us once again. I assure you it will be better. We look forward to seeing you next time!
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Jacksonville, Florida
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 28 October 2013

Awesome place to stay! Love the shops, the restaurant, the bars, and the surf shop. Great location too!

Staff: The staff here seems to go out of their way to make sure we were happy. One staff member in particular was super. Her name was Kelsey, she was the front desk associate and I beleive the night audit. She made sure to answer every question we had and we were asking alot of questions! She told us about the Shark Pit Bar and Grill restuarant and even her favorite meals there. Very helpful since we ordered what she recommended and it was great.

Shark Pit Bar and Grill Restaurant: The restaurant/bar area was set up perfectly near the elevators and front dest. Our Jr. Suite was located on the 4th floor right above. It serves breakfast, lunch, and dinner. We had had most of our meals there due to how good all on the menu was! A large waterfall feature and a huge shark tank with a couple of sharks and a giant moray eel. The service staff was on their toes and very courteous. We had some new and awesome specialty drinks from the bar and happy hour is everyday from 5pm to 7pm. Also my wife loved the onsite Starbucks too.

Facilities: The entire hotel is clean and smells good. Our Jr. Suite was very large w/a separate stitting area and 2 comfortable queen beds. A large mini fridge was great for keeping snacks and drinks in. We opted for the "Green Housekeeping" option which is a great option when you are SPG members and want some extra points. There is alot of outside restaurants that deliver and a ton of place to eat at in the beach area. We love the in-room movie selections the best as we are movie buffs. They offer movies that are still in the theaters as well as movies on DVD all built in to an easy to use on television system. The only hiccup was we started a movie one night but fell asleep halfway through. We couldn't get it to come back up the next day without re-purchasing it. One call to the front desk and they handled it. We didn't get a chance to try the pool with the waterfall due to chilly weather but it looked like fun!

We will definitely go back in the warm season so we can hit the beach that is right behind the hotel. Very nice place to stay! We will return.

Room Tip: Grab the Jr. Suite over looking the stores and restaurant area. Very quiet and spacious.
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  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fatmap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeanArcher2013, General Manager at Four Points by Sheraton Cocoa Beach, responded to this review, 30 October 2013
Wow fatmap! That has to be one of the best detailed reviews of our complex! Thank you so much for letting the world know how awesome our hotel, restaurants, and surf shop are. I will pass on the fantastic feedback to Kelsey! She is awesome and we are lucky to have her. We look forward to your next stay with us. See you then!
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Jensen Beach, Florida
2 reviews
4 of 5 bubbles Reviewed 27 October 2013

The high points of this hotel are without a doubt the staff. In particular, there were two desk reps. that exemplified this factor: night person Heather and morning person Julie. Without performing any extraordinary services they managed to elevate the experience with their friendly and sincere attitude. Feeling your stay is of import to the hotel staff goes a long way to make you comfortable before even getting to your room. Well done, ladies. Thank you

Room Tip: did not use spa, no breakfast available
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  • Stayed October 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ray C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeanArcher2013, General Manager at Four Points by Sheraton Cocoa Beach, responded to this review, 30 October 2013
Thank you Ray C for your out of this world review! I will pass on to Heather and Julie the fantastic feedback! We look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Viva México!
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 27 October 2013

We spend a night there, for a trip to Kennedy Space Center, we wanted to extend the visit one day more, but they were sold out, so we couldn't. The hotel was OK, clean but nothing extraordinary. The noise of the fan in the bathroom was to loud. The kids loved having breakfast by the huge fish tank. The hotel crew was nice, though I wouldn't stay there again.

  • Stayed September 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank surikatoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeanArcher2013, General Manager at Four Points by Sheraton Cocoa Beach, responded to this review, 29 October 2013
Thank you for your review surikatoi. I am so sorry that we could not extend your stay. We would love to have your family stay with us again. Call us...we are waiting....
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
393 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 bubbles Reviewed 26 October 2013

We decided to stay here as we had Starpoints we needed to use up. This hotel is connected to the Cocoa Beach Surf Company, this allows for shopping without going outside! There is also a Starbucks in the hotel. The Ron Jon Surf Shop is next door. The Cocoa Beach Pier is within walking distance. The hotel is only two blocks off the beach, an easy walk. The parking garage allows you to park on the floor you are staying on and walk in to your room. There is a great restaurant, the Shark Pit, in the hotel. The room was well laid out and comfortable. The room has a refrigerator. The internet worked well. The only issue we had was that the ice machine is on a different floor and the first day, our key didn't work to get into the floor where the ice machine was. They fixed that and the next morning we were able to get ice. We would probably stay here again.

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Travelgirlslife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeanArcher2013, General Manager at Four Points by Sheraton Cocoa Beach, responded to this review, 29 October 2013
Thank you Travelgirlslife for one fantastic review. It's great that you can get a Starbucks coffee and shop till you drop all under one roof! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Cocoa Beach

Property: Four Points by Sheraton Cocoa Beach
Address: 4001 N Atlantic Ave, Cocoa Beach, FL 32931-3507
Phone Number:
Region: United States > Florida > Brevard County > Cocoa Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Cocoa Beach
#7 Family Hotel in Cocoa Beach
#8 Romantic Hotel in Cocoa Beach
#9 On the Beach Hotel in Cocoa Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Four Points by Sheraton Cocoa Beach 3*
Number of rooms: 75
Official Description (provided by the hotel):
Enjoy casual dining in the Shark Pit Bar & Grill, under our 50 foot skylight atrium & 40 foot water wall. Watch sharks & tropical fish in our 5,600 gallon saltwater aquarium, or our 13 Plasma HDTVs. ... more   less 
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Also Known As:
4 Points By Sheraton Cocoa Beach
Four Points By Sheraton Cocoa Beach Hotel Cocoa Beach
Sheraton Cocoa Beach
Four Points Cocoa Beach
Cocoa Beach Four Points
Cocoa Beach Sheraton
Four Points Sheraton Cocoa Beach
Four Points By Sheraton Cocoa Beach Florida

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