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“Nice Clean Rooms & Great Staff”

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Four Points by Sheraton Cocoa Beach
Ranked #11 of 31 Hotels in Cocoa Beach
Reviewed 27 August 2014

The hotel is well placed, only a short walk from the beach. The rooms were well maintained and very clean. The young lady on reception was very pleasant/helpful and gave me some useful tips with regard to the location of the beach, where to eat ect. which made my stay at the hotel very enjoyable. The hotel car park is covered, ideal for keeping your car cool. I wouldn't hesitate to stay here again or recommend Four Points. .

  • Stayed: August 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
2  Thank DavidukBucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean A, General Manager at Four Points by Sheraton Cocoa Beach, responded to this reviewResponded 3 September 2014

Thank you DavidukBucks for your "FANTASTIC" review of our hotel! I will pass on your kind words to our team! We hope to see you again real soon!

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550 - 556 of 1,237 reviews

Reviewed 26 August 2014

Stayed for a weekend beach get away as I don't live too far. Upon arrival I was greeted by Christina; the smiling face at the front desk. She recognized a special occasion I was celebrating and opted to give us an upgrade while being genuinely caring and very pleasant through out the whole check-in. Thank you, Christina for making my Mom's special trip to Cocoa so wonderful.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Juan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean A, General Manager at Four Points by Sheraton Cocoa Beach, responded to this reviewResponded 3 September 2014

Thank you Juan A for your "AWESOME" review of our hotel! We are happy to have Christina on our team! I will pass on your kind words! See you next time!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2014

Although we did not intend on visiting the Four Points Hotel by Sheraton in Cocoa beach, Florida, we felt compelled to pass on our thanks and compliments to a member of their staff, for their professionalism and helpfulness after being taken to an incorrect hotel by Royal Caribbean.

Zarek, the member of staff who assisted us, was as surprised as we were with our predicament, having booked transportation from Port Canaveral to our Four Points hotel in Orlando we were usherred to a coach which dropped us off at the Four Points in Cocoa beach, although I joked with Zarek that we have always wanted to visit Cocoa beach, now was not the time.

Zarek, diligently assisted us in contacting the relevant parties to try and resolve the issue, he offered us the services of the hotel whilst we waited, and even lent us his personal phone to make calls when the internal systems would not allow a connection to the telephone numbers required. His friendly, professional and personal approach made a very difficult and unique situation get resolved with relative ease.

Once again a big thank you to Zarek for all of your help.

Kind Regards,

The Belcher Family
Surrey, UK

  • Stayed: August 2014, travelled with family
    • Service
1  Thank Dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean A, General Manager at Four Points by Sheraton Cocoa Beach, responded to this reviewResponded 3 September 2014

WOW Dan B!!!! Thank you so much for your "PERFECT" review of our hotel Zarek is fantastic and we a happy to have him on our team! I will pass on your kinds words to him. We hope to see you again real soon!

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Reviewed 24 August 2014

The rooms were really nice & very friendly place to be. The staff are very nice & caring. Samore was our housekeeper & he was so nice, friendly & always had a pleasant smile. He was very caring about our stay & made sure we were comfortable & our needs were meet. We travel a lot, so this was some of the best customer service we have receive. I can not enough high complements about him. It is wonderful to stay at a place when their employees have height integrity & are caring. Very remarkable these days. Felt very safe.

Room Tip: Loved the junior suites
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  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Teresa E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean A, General Manager at Four Points by Sheraton Cocoa Beach, responded to this reviewResponded 3 September 2014

Thank you Teresa E for your "WONDERFUL" review of our hotel! I will pass on your kinds words to Samore! See you next time!

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Reviewed 21 August 2014 via mobile

Hotel was really bringing over the atmosphere of Cocoa Beach. Personel was friendly and Christina at the reception gave us a warm welcome. The shop, Starbucks and Shark & Pit bar made our stay complete. I would recommend this to any family who like to enjoy Cocoa Beach.

Stayed: August 2014
2  Thank Schravesande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean A, General Manager at Four Points by Sheraton Cocoa Beach, responded to this reviewResponded 3 September 2014

Thank you Schravesande for your wonderful review of our hotel! I will pass on your kinds words to Christina! See you next time!

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Reviewed 21 August 2014

We visited this hotel for the second time, we liked it in 2012 and returned. Our kids planned to surf a couple of days and this hotel is located near Ron Jon and on walking distance of the beach. For surf kids a great location. With a discount coupon board rental was cheapest in the hotel rental shop. The guys in the shop helped us in a nice way.

Four Points doesn’t serve breakfast, a cup of coffee or tea is available in the lobby during morning hours. Breakfast is available in the restaurant or Starbucks located in the same building. We bought out breakfast in the supermarket across the street. We had a nice, clean room with nice bathroom and a sofa. The pool has a strange location in the parking and wasn’t very clean. Our kids like swimming but they returned quickly from their first visit, they didn’t return. In case a pool is important for you maybe you better choose another hotel.

Last year Four Points introduced a daily parking which I wasn’t informed about when I booked it, a bit disappointing. In general ok, I am not sure if I will return again, I doubt about the value for money.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Quasitraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean A, General Manager at Four Points by Sheraton Cocoa Beach, responded to this reviewResponded 3 September 2014

Thank you Quasitraveller for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

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Reviewed 20 August 2014 via mobile

Great pre-cruise hotel with easy access to beach, free parking in garage (we rented from Avis), and close to shopping. Hotel and room was clean. Pool is small but clean. Nice hot tub for adults- which is what we told the kids! Everyone was friendly. It was easy to get the bedding for the sofa bed. I was even called to make sure I had received everything. Guest rooms are secure with pass key for hallway and rooms. Plumbing and hot water worked great. Only thing we would have liked is towels out by the pool. Plenty of shampoo, soap, and towels/washclothes in room. Easy check in and check out! Thank you for a great stay!

Stayed: August 2014, travelled with family
1  Thank Amy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean A, General Manager at Four Points by Sheraton Cocoa Beach, responded to this reviewResponded 3 September 2014

Thank you Amy B for one PERFECT review of our hotel! We truly love to hear that our guest love us! See you next time!

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Additional Information about Four Points by Sheraton Cocoa Beach

Address: 4001 N Atlantic Ave, Cocoa Beach, FL 32931-3507
Phone Number:
Region: United States > Florida > Brevard County > Cocoa Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Cocoa Beach
#7 Family Hotel in Cocoa Beach
#8 Romantic Hotel in Cocoa Beach
#9 On the Beach Hotel in Cocoa Beach
Price Range: £110 - £202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Cocoa Beach 3*
Number of rooms: 75
Official Description (provided by the hotel):
Enjoy casual dining in the Shark Pit Bar & Grill, under our 50 foot skylight atrium & 40 foot water wall. Watch sharks & tropical fish in our 5,600 gallon saltwater aquarium, or our 13 Plasma HDTVs. ... more   less 
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Also Known As:
4 Points By Sheraton Cocoa Beach
Four Points By Sheraton Cocoa Beach Hotel Cocoa Beach
Sheraton Cocoa Beach
Four Points Cocoa Beach
Cocoa Beach Four Points
Cocoa Beach Sheraton
Four Points Sheraton Cocoa Beach
Four Points By Sheraton Cocoa Beach Florida

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