In traveling down to the Keys, we stopped twice, on a our way down to the Keys and on our way back up to Columbus, OH. The rooms are very well priced for being so close to the ocean and to the Cocoa Beach Pier. The first night we didn't have any complaints, the room was small but very clean. Our room was very close to the pool and the ocean so that was a definitely plus for us. The 2nd night that we stayed on way back home, the room was clean but the bathroom was disgusting. The bath tub looked like it hadn't been cleaned, ever. I called down to the front desk and spoke with the very pleasant assistant manager who offered to comp us the room and move us to a different suite. Since we were only staying one night and it was already after 8 pm, I declined the offer but told her that she could make good on that offer the next time we stayed. She said told me that the next time we stay there that they are going to take % 50 off on the room and provide us with a free upgrade. She then sent the housekeeper up to clean the room. Elaine the housekeeper was super sweet and really took her time cleaning the bathroom. Everyone we encountered from check in, the assistant manager, the housekeeper and the mainteniance personnel were very helpful and most importantly, very nice. I will definitely stay there again.
- Official Description (provided by the hotel):
- We are Cocoa Beach's premiere oceanfront hotel! We are the closest beachfront hotel to the Port and immediately next to the famous Cocoa Beach Pier Shops and Dining. We are minutes from exciting Florida attractions; a number one choice for vacationing families and couples! Welcome to the ultimate destination for the Space Coast with close proximity to Kennedy Space Center and all major highways to Orlando. You can truly unpack once and see it all! ... more less
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- Also Known As:
- Best Western Cocoa Beach Hotel & Suites Florida
- Cocoa Beach Best Western