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“Standard beach hotel, missed the mark”

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Hampton Inn Cocoa Beach/Cape Canaveral
Ranked #3 of 31 Hotels in Cocoa Beach
Certificate of Excellence
Centreville, Virginia
Level Contributor
173 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
“Standard beach hotel, missed the mark”
Reviewed 21 August 2014

Still looking for a decent property in Cocoa Beach. Come to Cocoa often and this is hotel #5 and it missed the mark. Staff was very pleasant. They are undergoing some renovations and that is badly needed. The hotel is up front about it when you book on the web, when you arrive and when you get to your room. Kudos for the honesty. The room was fair, beds were too soft, AC is way too loud and the room really wasn't clean. As I was checking the room to make sure I hadn't left anything, I found an Oreo cookie on the floor and lots of other dirt. Now, don't get me wrong, Oreos are one of my favorites but I prefer them out of a package. the location is good and within walking distance to the beach, restaurants and shopping. The room faced the road and the door is an outside access door so a little noisy with traffic, people and insects/birds. The fridge froze my water, ice tea, sandwich meat and cheese. Not happy. Had to defrost it before eating. Breakfast was fair. Not sure how they make the eggs but maybe from powder? Odd consistency. Oatmeal was OK. Wireless internet bandwidth spotty and had a tough time watching short videos. Finally, the ants coming in the front door, in my bed and on the nightstand helped me make my mind up to leave and not come back.

  • Stayed August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Travelinto25Cities
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom W, General Manager at Hampton Inn Cocoa Beach/Cape Canaveral, responded to this review, 23 August 2014
Dear Travelinto25Cities,

Thanks for your kind words about our pleasant staff and our good location near the beach. I apologize for the issues you encountered. As you can see from other reviews, it is certainly not our normal standard. I will address this with our staff and I thank you for your input. As to our breakfast, it is the standard breakfast that is mandated for all Hampton Inns, and rest assured the eggs are not powdered. Again, thanks for staying with us and I hope you will consider staying with us on your next visit.
Sincerely,
Tom Williamson, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Tampa, United States
1 review
Reviewed 20 August 2014

I read reviews complaining about the beach path. The path goes right to the hotel property and it's maybe 200 yards to the beach. No big deal. There are better ocean views from this hotel than the Marriot that shares the same parking lot. You need to be higher than the first couple of floors though. Breakfast was very good.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Brian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, IL
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 August 2014

Starting with breakfast, which was great, hot and free.
Hamptom Inn in Cocoa Beach is a wonderful oceanfront location, short walk to the beach, restaurants and a Publix grocery store, could not ask for a better location. I stayed for one night before a cruise, but will come back for a longer stay at the Hampton Inn. You must visit Coconuts on the Beach, a restaurant and sportsbar with live music and free shuttle.
Just ask the staff for anything, they were all amazing.

Room Tip: My room was ready when I arrived, Front desk told me if I wanted a nicer room to wait about an half...
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank QueenTChicago_IL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boynton Beach FL
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 August 2014

From arrival to departure great experience Upscale renovations to this location are awesome and add to resort atmosphere in a great location Friendly and helpful staff made our check-in and departure flawless Fantastic breakfast to start your day with staff constantly cleaning and refreshing all selections are a great amenity from Hampton Highly recommend

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank PattyBoynt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chappaqua, United States
1 review
Reviewed 11 August 2014

Entering my room after a day at the beach always made me smile. My renovated space was crisp, fresh, comfortable, safe and always so welcoming. The included buffet breakfast was also a nice welcome every morning too! Great for families! Only advice: Wait for current hotel renovation construction to end so daytime noise doesn't become a negative for you.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Linda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grande Prairie, Canada
Level Contributor
134 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 9 August 2014 via mobile

This location is great if you are leaving on a cruise. The average rating is due to the fact that nothing exceptional stands out here. They are renovating, so that will be a positive improvement. A nice, average place to stay the night before a scheduled cruise.

Stayed August 2014, travelled with family
Helpful?
Thank savesomeoneelse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom W, General Manager at Hampton Inn Cocoa Beach/Cape Canaveral, responded to this review, 12 August 2014
Dear savesomeoneelse,

Thanks for your kind words about our hotel, specifically our great location. Yes, we are renovating to the new "Forever Young" Hampton Inn decor package. We are about halfway through and the new rooms look great! I hope you will visit us again to experience our "new" hotel.

Tom Williamson, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Louisville, Kentucky
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 August 2014 via mobile

Balcony overlooking the water with very nice view. Decor was a bit dated (the price refected that) but very clean. Breakfast was ok, but busy and had trouble keeping items stocked. I would stay here again.

Stayed August 2014, travelled on business
Helpful?
Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Cocoa Beach/Cape Canaveral

Property: Hampton Inn Cocoa Beach/Cape Canaveral
Address: 3425 N Atlantic Ave, Cocoa Beach, FL 32931-3455
Phone Number:
Region: United States > Florida > Brevard County > Cocoa Beach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Cocoa Beach
#2 Romantic Hotel in Cocoa Beach
#3 On the Beach Hotel in Cocoa Beach
#6 Family Hotel in Cocoa Beach
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Cocoa Beach/Cape Canaveral 2.5*
Number of rooms: 150
Official Description (provided by the hotel):
This newly renovated Hampton Inn Cocoa Beach/Cape Canaveral provides an environment that's both relaxing and peaceful. Most rooms offer breathtaking views from their private balcony and a hot breakfast is on the house every morning! Your room is equipped with thoughtful amenities and free WiFi access. Nestled in the heart of Cocoa Beach, Hampton Inn Cocoa Beach/Cape Canaveral is a convenient beach-side hotel with easy access to Port Canaveral cruises, local restaurants, shopping, and local attractions such as Ron Jon's Surf Shop, Kennedy Space Center Visitor Complex, and the Brevard Zoo. Hampton Inn is the first in Florida to be Green Lodging Certified. ... more   less 
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Also Known As:
Hampton Inn Cocoa Beach Hotel Cocoa Beach
Cocoa Beach Hampton Inn
Hampton Inn Cocoa Beach/Cape Canaveral Florida

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