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Comfort Inn & Suites Port Canaveral Area
Ranked #14 of 31 Hotels in Cocoa Beach
West Virginia
Level 3 Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Ich!”
Reviewed 3 May 2014

My husband and I stayed here 2 days before our cruise departure. The accommodations were centrally located to many dining and basic shopping opportunities like CVS, Ron Jon and Winn Dixie. We booked the King Suite with an ocean view because the price was right. The ladies at check-in were efficient and polite. Katie was especially helpful with our transportation issues caused by relentless rain during our 2 days. However, our room was dirty and smelled of stinky athletic socks. I think it was the carpeting. This place is in desperate need of a reno!!!

  • Stayed May 2014, travelled as a couple
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Helpful?
2 Thank TABMAB1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davespain, Owner at Comfort Inn & Suites Port Canaveral Area, responded to this review, 15 July 2014
I hate reading comments like this. You're correct about carpeting. Being a beach hotel people all too often return to their room from the beach or pool with wet feet. To deal with the moisture we usually use an ozone machine to quickly clean the air. Recently we've replace most carpeting with a new wood laminate that has eliminated the problem entirely.
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Traveller tips help you choose the right room.   Room tips (283)
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Atlanta, Georgia
Level 1 Contributor
4 reviews
Reviewed 30 April 2014

This was the six time I have stayed at this hotel. I was in the suite and I think the beds were wonderful. The park and cruise package was great. The service was excellent. They were there to pick us up as soon as the porter took us to the van. I think the staff was wonderful to us. Thanks for making our trip filled with such good times.

Room Tip: higher floors, no trouble because there is a elevator
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  • Stayed April 2014, travelled with family
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Helpful?
Thank chieftrader1222girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davespain, Owner at Comfort Inn & Suites Port Canaveral Area, responded to this review, 15 July 2014
It was our pleasure to have you. And thank you for your nice comments.
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Atlanta, Georgia
Level 3 Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 April 2014

This place is a pit. The pictures online make it seem fairly clean and close to the beach. Not, walk over three parking lots, and a busy street and look for the entrance by asking people walking. It is old, run down and in need of refurbishment. We stayed here one night. The booking said two queen beda and in no way were these queen. Maybe full... but not queen. The bathroom was too small and really gross. Caulk missing, no drain cover, sink chipped. The room smelled musty and old even though we were told it had just been maintenanced. We were directly near the pool which apparently is open to all hours and people stumbling from the beach or whereever wander loudly by your window. Called to request more towels (we had 3 adults and one child) and they brought 2. Thanks a lot. Big help.
Morning was no better, then staff although friendly was not helpful, they had been overwhelmed with people like us waiting for shuttles to cruise ships and instead of asking who was next, random loud guy walks up in front of 3 other people and gets answers immediately even though we were waiting. HUSBAND was beyond mad. No sorry, no they were ahead of you. Then after we finally get our info you sit and wait. They say 15 min between shuttles but now way. More like 30 to 45. We lucked out when a large group wasn't ready and they were able to take us instead.
When we returned, same issue. No shuttle when they say, just sit and wait. Over an hour. Fun. Then we get to their extended park lot to find that the battery on our car had died. Call hotel and they say can't help. We had already called AAA but wanted to see if we could wait there, the girl said no, mot unless you are registered guests! WTH?! We were technically still on their dime in their lot and they can't help. Breakfast is free but get it while you can... only one waffle maker and don't try to hog it by making two or all hell breaks loose. I had someone take one while I was getting milk for my son. Stand there or risk going hungry unless you want hard pastry or toast.
Beach is pretty, but they don't run that. Save your money and go somewhere else!

Room Tip: Go somewhere else
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  • Stayed April 2014, travelled with family
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Helpful?
3 Thank disneyfreak1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davespain, Owner at Comfort Inn & Suites Port Canaveral Area, responded to this review, 15 July 2014
My apologies. I don't even know how to respond to a rant like this. I know we work very hard to provide a please stay for our guests. We obviously failed in your case.
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New York
Level 4 Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 April 2014

I would definitely stay here again. The snooze and cruise packages are excellent. I would even stay here if I weren't going on a cruise. It is close to stores and restaurants. Many amenities. Very clean. Pleasant staff.

  • Stayed February 2014, travelled as a couple
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Helpful?
Thank I4traveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davespain, General Manager at Comfort Inn & Suites Port Canaveral Area, responded to this review, 15 July 2014
Thank you.
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Level 6 Contributor
106 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 26 April 2014

Stayed here with friends, we got the kitchenette room and enjoyed it. Our friends had the pet friendly room with their two small dogs and we all were happy. Mornings ( or late night for some) was a little noisy as we were there during spring break week, but enjoyed the access to the beach and good room amenities. Bar and work out room on property. Nice sitting area for happy hour, absolutely met our needs. The breakfast and breakfast servers were amazing, as was the front desk and room attendants.

  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
Thank blestpt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davespain, Owner at Comfort Inn & Suites Port Canaveral Area, responded to this review, 15 July 2014
I'm very happy that you had such a pleasant stay. Thank you for sharing your experience with others.
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Kissimmee, Florida, United States
Level 4 Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 April 2014 via mobile

We checked in about 4 pm. The desk clerk was very helpful. That's about where it ended. We got to our room , my wife put down her bag and a roach ran out from under the bench. I killed the bug and after looking around I saw several other dead roaches. I called the front desks an told them I wanted another room. They moved us to a room two doors down. The room was bug free but looks like it had not been updated in ten years. The bathroom had patches in the wood work. The tiles had been patched up. The lighting was poor. The next day we went to the beach and then to lunch. We returned to the room about 3:45 pm to find housekeeping had not made up the room. I would not recommend this hotel. I will say the staff was very helpful in getting these issues resolved, but these issues should not have occurred.

Stayed April 2014, travelled as a couple
Helpful?
2 Thank Bob1229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macedon
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 April 2014

We loved everything about this hotel. We stayed the week before Easter in a two double bed room with kitchenette, where we were able to park right outside our door. The room/area was quiet. The courtyard area was great, and we enjoyed the pool, shuffleboard, and volleyball. The beds and pillows were extrememly comfortable and the air conditioning was easy to set. I loved that the floors were not carpeted, making sand from the beach cleanup easy. There is an outdoor shower in the pool area that makes it easy to wash off the sand before you head to your room from the beach.

We only had to cross one street to get to the beach, and the beach area you pop out on was not crowded. We spent hours in the ocean, body surfing and boogie boarding, relaxing on the beach, and going for walks.

You can tell the hotel is a bit older, but it was very clean. Only complaint is that the bathroom fan was very loud and went on with the light. Would have been nice if you could put the fan on separately. Also, the refrigerator froze some of our food, but better cold than not. The microwave actually stopped working the first time we used it, but was quickly replaced. The staff was very friendly and helpful. Breakfast was good and always had a nice variety (the kids were glad there were six waffle machines:)

All in all, a great value, great with kids, great location.

Room Tip: If you want more privacy and quiet, do not get a room that faces the courtyard.
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  • Stayed April 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank Mia39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davespain, Owner at Comfort Inn & Suites Port Canaveral Area, responded to this review, 11 August 2014
Thank you very much. Regarding the flooring. At the beginning of 2014 we completed a nearly 2 million dollar remodeling that included laminates in most rooms. Because people so often walk into the rooms from the pool or beach with wet feet it created problems. Now, although people still come in with wet, sometimes sandy feet, it's an easy cleanup and there is no lingering moisture trapped in the carpets with the resulting musty smell especially during hot, humid summer periods. You seem to get the fact that you DO track sand from the beach. If you don't use one of the several strategically placed showers to rinse your feet, the sand gets into the room. And then, if your not careful, it gets into bed with you. I'm glad you figured this out. I hope we see you again soon.
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Additional Information about Comfort Inn & Suites Port Canaveral Area

Property: Comfort Inn & Suites Port Canaveral Area
Address: 3901 N Atlantic Ave, Cocoa Beach, FL 32931-3505
Phone Number:
Region: United States > Florida > Brevard County > Cocoa Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 31 Hotels in Cocoa Beach
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn & Suites Port Canaveral Area 2.5*
Number of rooms: 170
Official Description (provided by the hotel):
We are Park & Cruise specialists. Our hotel is located in the heart of Cocoa Beach just steps to the beach and 10 min. from the cruise terminals. Choose from standard ground floor rooms and efficiencies or 2-room suites. Amenities include pool, hot-tub, volleyball, shuffleboard, laundry, exercise room, free hi-speed internet in all rooms, wireless internet in common areas. We are within easy walking distance to numerous restaurants, supermarket and shopping. ... more   less 
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Also Known As:
Comfort Inn And Suites Oceanside Port Canaveral Area
Comfort Inn & Suites Oceanside Port Canaveral Area Hotel Cocoa Beach
Comfort Inn Cocoa Beach
Cocoa Beach Comfort Inn
Comfort Inn & Suite Cocoa Beach
Comfort Inn & Suites Port Canaveral Area Cocoa Beach, Florida

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