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“Old-fashion and stuffy!”

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The Biltmore Hotel Miami Coral Gables
Ranked #1 of 12 Hotels in Coral Gables
Certificate of Excellence
GreenLeadersGold level
Reviewed 6 March 2010

During our trip to Miami for business trip, we stayed at the Biltmore hotel since most of our meetings were at this hotel. The hotel is big and expensive. our room was not cleaned until the afternoon. The staff will knock on your door to check the electricity meter and the bar daily not to see if you are comfortable and your room needs to be turned over.
The room is cleaned but very small. The closet is by the door and small without any light. The poolside restaurant is reasonable! The pool is big but lack of sitting chairs.
This hotel is far from all activities, coffee shop and restaurants.
I would not recommend this hotel if you can stay elsewhere!

  • Stayed: March 2010, travelled as a couple
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1  Thank kukulimoku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,370 - 1,376 of 1,807 reviews

Reviewed 1 March 2010

I travelled to Miami from NY for what I thought would be an overnight stay at the Biltmore. Needless to say, the February month end winter storm that hit the northeast resulted in my staying 2 additional nights at the Biltmore. And, because I had travelled light (right, no warm clothes for the cold Miami weather), I decided to spend most of my time at the hotel. It was great fun. From sitting by the beautiful pool watching a beer commercial being filmed, to spending hours in the gym, which is crowded because it attracts members from the community, to getting two massages in the new spa, I had a great time. I managed to leave the hotel for dinner each evening, and except for one failed attempt to depart the airport, I stayed in the hotel. The service was just fine. The breakasts and lunches that I ate were great.

On the room. I agree that they are in desperate need of new televisions. I ended up watching a couple of movies, and the Olympics, and was struck by the poor quality of the tv. But, turndown service was great (including some chocolates), and when we arrived we were greeted with a nice fruit plate, and chocolates!

The hotel is far from the rest of Miami. I went to Coral Gables one evening, and round trip taxi was $120.00! But, I don't like to drive, so there's no real alternative.

I did buy a jacket in the gym, given my lack of extra clothes, but wished there was more of a clothing assortment in the hotel stores.

All in all, a very pleasant way to get stuck in another city.

  • Stayed: February 2010, travelled on business
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Thank Brauna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerCoralGables, Manager at The Biltmore Hotel Miami Coral Gables, responded to this reviewResponded 4 March 2010

Biltmore management is very appreciative of guest’s feedback. As a world-class luxury destination resort, the Biltmore enjoys a stellar reputation for professionalism, services and quality of product within the industry. In reference to the taxi cab comment, it appears that the guest was over charged, since downtown Coral Gables is only a 5 minute drive from the hotel. The Biltmore now offers complimentary town car service to our guests to enjoy dinning and shopping experience throughout the city of Coral Gables.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2010

I've stayed for 6 days. Hotel is located far from nightlife of Miami which is in fact an advantage. Great pool , extraordinary gym , acodating recepcionists , old fashionedstyle of building are just an example of the advantages that I found.
But ... be carefull... when You negotiate with manager an offer be sure all the details. Inspite of the agreement signed, someone from marketing wanted me to pay for dinner additionally already included in our offer.

  • Stayed: December 2008, travelled on business
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Thank MarekPoland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2010

We stayed at the Biltmore for an impromptu stop in Miami this month. I have been there once before and the excellent service, food and rooms are consistent over time. The staff is helpful, anticipating needs and providing excellent service. Food and drinks were also good, with nice selections and priced as expected for this caliber hotel.
This is a great place!

  • Stayed: February 2010, travelled as a couple
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Thank dottie dog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2010

I wanted to stay at the Biltmore since my days admiring it as a UM student and the hotel itself did not disappoint - it is simply stunning and opulent set in magnificent grounds with an eye wateringly large and landscaped pool. Simply breathatking. What disappointed me however was the service. The front desk always had a line - there were lots of weddings/events on all weekend - and the staff were fairly efficient but not in a warm or friendly way. We often got no answer when ringing front desk/valet or bellhop from the room and the place seemed to be run a little chaotically. We heard one lady reporting a dress had gone missing from her luggage trolley with the bell hop and when we checked out, after waiting 20 mins for our bags, found them loading someone else's suitacse into our car with ours! Thank god we saw it then and not at the airport! We also noticed at the airport that they had omitted to include a jacket which was placed clearly with our cases at the hotel, and we are currently awaiting its return by post. It's such a shame as the hotel itself is beautiful, but we got much better service from a cheap little Doubletree in Orlando than the fabulous Biltmore.
My only other warning would be to visitors unfamiliar with Miami - it's in Coral Gables, a lovely and safe residential district but it's nowhere near South Beach so if you want the beach and nightlife stay on SoBe instead. However, for a relaxing opulent break, stay here.

  • Stayed: February 2010, travelled as a couple
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1  Thank Karen7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2010

Built at the height of the Florida land boom in the 1920's, this resort is steeped in history and charm. Some older hotels are just older and have a tired feel to them. The Biltmore is not one of those places. It is a beautiful property and is well preserved. Its historical architecture is charming and inviting. Being at the Biltmore you feel you are someplace special. While its amenities are probably not as fine as some of the newer state of the art resorts, what this place gives you is a relaxing stay in a romantic, old-world style location.

I will not dwell on the history here, but this is the type of place that anyone who was anyone in the 1920's and 1930's probably stayed here. At one time this was THE location in South Florida. Presently, THAT crowd is probably over at South Beach. But what the Biltmore has become is a beautiful Club/Resort that could not be duplicated today.

We visited right before Super Bowl week got started. The place was busy but still quiet and refined. We found all of the amenities, including the pool, gym, bars and restaurants to be just the right atmosphere and of a high quality. While I did not get an opportunity to golf or play tennis, those facilities looked inviting as well. While the bars and restaurants were not cheap, the food, drink and atmosphere were perfect for a romantic evening out.

Our room was a standard room and appeared to be recently renovated. The bed was one of the more comfortable beds I have stayed at in a hotel recently. The bathroom and shower area nice. The only negative comment about the room was the TV needed to updated to 1997! maybe next time.

We found the staff to be welcoming and helpful. Everyone we encountered seemed genuinely happy to be working there and eager to assist. We could tell the management does a fine job because everyone seemed to be proud of their hotel.

In a word this hotel is charming and romantic. I would imagine they do a big business on weddings. If you are looking for "Hip Miami" go east over to South Beach. If you are looking for old-world charm I would suggest the Biltmore. We would very much like to stay here again.

Stayed: February 2010, travelled on business
Thank 2Jax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2010

The Hotel & Amenities: We fell in love with the Biltmore Hotel when we moved to south Florida. We appreciate its history and old world charm. In fact, we held our wedding reception at the Biltmore Hotel as it was the perfect resort venue, especially for our out-of-town guests. We have stayed at the Biltmore Hotel and, because with currently live within 25 miles, we frequent for a host of other reasons including office holiday parties, weddings, golf, spa treatments, dinning, brunch, afternoon tea, and when hosting out-of-town guests we always include a tour stop at the Biltmore. We are always delighted by the historic features, fabulous swimming pool and beautiful surroundings of the Biltmore Hotel.

Rooms: We have traveled extensively and have stayed in several upscale hotels, including Small Leading Hotels and Leading Hotels of the World. Based on our experience, we find the rooms at the Biltmore adequate, but certainly not spectacular.

Golf: The golf course is beautiful and perfectly manicured. Golfing fees are a bit expensive, but compared to other championship golf courses it is reasonable.

Spa: The spa is nice and the service is pretty good. However, we found it a bit pricey by comparison with other spas of the same caliber.

Sunday Champagne Brunch: We have been to many brunches, but few this elaborate and in such a beautiful setting. Brunch is a bit $$$$, but worth the experience.

Afternoon Tea: We enjoy afternoon tea and the Biltmore offers fairly nice traditional English afternoon teas. Although we keep coming back, the service is not the best.

Service: We have been to the Biltmore countless times over the last fourteen (14) years for various reasons and the only thing that on occasion is a little disappointing is the service. Based on our broad and diverse experience around the world, we find the staff at the Biltmore in Coral Gables a bit on the coarse side. Although we have never encountered bad service per se. In fact, more often than not the service has been very good and pleasant. Unfortunately it has not been a consistent luxury standard of service throughout the years. We wish the Biltmore would achieve consistent luxury standards of service because we would like to continue to enjoy it for years to come.

If you are interested in seeing area pictures and other destinations, please visit my website: [---]

  • Stayed: December 2009, travelled as a couple
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1  Thank CreativeExplorations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Biltmore Hotel Miami Coral Gables

Address: 1200 Anastasia Ave, Coral Gables, FL 33134
Region: United States > Florida > Coral Gables
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Coral Gables
#1 Business Hotel in Coral Gables
#2 Green Hotel in Coral Gables
Price Range: £199 - £419 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Biltmore Hotel Miami Coral Gables 4.5*
Number of rooms: 273
Official Description (provided by the hotel):
Graced with effortless beauty and sophistication, The Biltmore Hotel is a national historic landmark located in the exclusive Coral Gables area with close proximity to Miami Beach and downtown Miami. The 273-room resort resembles classic Italian, Moorish, and Spanish architectural influences spread over 150-acres of tropical landscape. A favorite of world leaders and celebrities since its opening in 1926, the hotel offers a restored Donald Ross 18-hole, 71 par championship golf course, tennis courts, the largest hotel pool on the East Coast of the United States with private cabanas, a European spa, and an award-winning fitness center. The hotel's dining destinations include the award winning Palme d'Or, recognized by Zagat as one of the best restaurants in the country; Fontana, a traditional Italian restaurant surrounding The Biltmore courtyard and fountain; the poolside Cascade and the 19th Hole Golf restaurant. The hotel also recently unveiled its culinary academy offering an array of hands-on cooking classes for adults and children. The Biltmore is one of South Florida's preferred sites for leisure and business travel, high-level corporate briefings, public policy conferences, and an extraordinary wedding destination. The Biltmore is a member of the Leading Hotels of the World. ... more   less 
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Also Known As:
Biltmore Hotel Coral Gables
Biltmore Coral Gables
The Biltmore Hotel Miami Coral Gables Florida

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