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“Average Hotel, but Below Average Hampton Inn” 3 of 5 bubbles
Review of Stay Suites of America - Crestview, Florida

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Stay Suites of America - Crestview, Florida
Ranked #8 of 13 Hotels in Crestview
Colorado Springs, Colorado
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Average Hotel, but Below Average Hampton Inn”
3 of 5 bubbles Reviewed 18 November 2012

It’s the little things that detract from an otherwise typical experience. It looks like an old property that recently converted to a Hampton Inn but the clerk said it’s always been one, but is just 16 years old. In the substantive areas, like the lobby area, the breakfast offerings (made to order waffles, etc.), and the front desk service, this is pretty typical of Hampton Inns. My room was was in a quiet location as I requested, and had standard features. But by way of objective criticism, a few things were below standard. In the room, the bathroom and tub were small, and there were some minor areas where the wallpaper was separating. The elevator is dilapidated and slow despite the relatively new wood paneling. The flat panel televisions have HD feeds, but are new so there’s no channel guide available in the room. And in the morning, there were no newspapers available at 8:00 AM when I checked out (clerk said they normally came between 6-7 AM). All in all, you’ll find this to be a good hotel overall, but perhaps not quite on a par with other Hampton Inns you may have visited. Note: I’m a Hilton Honors Silver member, so I stay in Hilton brand hotels (usually Hampton Inns) when I travel for business.

Room Tip: Ask for something overlooking the parking lot - you'll avoid the highway noise.
See more room tips
  • Stayed October 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TheObjectiveCritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle W, Manager at Stay Suites of America - Crestview, Florida, responded to this review, 26 November 2012
Thank you for being a Hilton Honors member! We appreciate our loyal guest! We are sorry we did not meet your expectations, but glad to know your stay was pleasant. We pride ourselves on each guest expereince and hope to make your stay memoriable with our exceptional guest service. Thank you for your detailed review as this helps make us better. We hope to see you again when your travels bring you back to the Crestview area. Thank you again for being loyal to the Hilton brand and especially to Hampton hotels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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239 reviews from our community

Traveller rating
    61
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    52
    39
    27
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Orlando, Florida
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 5 November 2012

Just had a great one night stay at the Hampton Inn Crestview in Crestview Florida. Great staff, really nice rooms. Looks to have been very recently updated. Loved the Plantation Shutters. It was quite, beds are "to die for" but that is typical in Hampton Inns. Good location just off I-10. Right across from a Cracker Barrell, so meal was close and good. Really nice selections for breakfast. Could not have been happier and I will stay here next time I am in the area.

Room Tip: On the pool side is the quietest.
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  • Stayed November 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jimmielea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle W, Manager at Stay Suites of America - Crestview, Florida, responded to this review, 6 November 2012
Thank you so much for your response. We appreciate you taking time to post this kind review.
Our goal is to make sure every guest has a enjoyable stay.
We hope when your travels bring you back to the Crestview area, we want to be your home away from home!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 4 November 2012

We stopped here traveling west. The price was good for a Hampton Inn and the front desk clerk was very friendly and helpful. This hotel is like a motel with the rooms opening outside and not having a central hallway. The room was clean but the bathroom needed some updating. The wallpaper was coming loose in several places. The caulking around the toilet was loose and needed redoing. The popcorn ceiling over the shower was missing in places. The curved shower curtain rod was not properly installed and dipped. As such, the shower curtain moved from both ends toward the middle, which allow the water when you were using the shower to spray out. It is good for an overnight stop, but it is not one of the better Hampton Inns that we have stayed at.

  • Stayed October 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Andytown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle W, Manager at Stay Suites of America - Crestview, Florida, responded to this review, 6 November 2012
Thank you for taking time to post your review. We value our guest opinions! We are please to announce we will be going through a total renovation in the near future and the hotel will become an interior property. We are sorry you were not happy with the condition of your guest room. We would have been happy to move you to a better room, so keep this in mind for your future stay`s at any hotel. We really hope you will return to our property in the near future and allow us to provide a fantastic stay.
We appreciate you and want you to be pleased with your stay every time! Thanks again for letting us know. It is our goal to make every guest happy on every stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 25 October 2012

Stayed overnight on my way to Mississippi recently. This hotel was a great value for the money - and the AAA discount. The front desk clerk was extremely friendly and the next morning when I was eating my breakfast (included with the room) the woman tending the breakfast area brought me a flower. The room was clean, neat and looked recently remodeled. I stayed on the third floor overlooking the pool.

  • Stayed October 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Florida422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle W, Manager at Stay Suites of America - Crestview, Florida, responded to this review, 29 October 2012
Thank you so much for your review. We appreciate your time to comment on your recent stay.
We are thrilled you had an enjoyable experience! We hope you will make our home your "home away from home" on your next visit to Crestview, Fl.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stonewall, Louisiana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 25 September 2012

Stayed overnight on our way to and from Orlando (family of four adults), and I must say, we liked our rooms here better than our room at Disney World's Animal Kingdom Lodge.
We first arrived late Sunday night and used a coupon from a free travel book to get the room for $79 (the coupon is listed for weekdays, but they happily honored it for both of our stays). The place was well lit and even late the lobby had free cookies and coffee. All of the staff was very nice and the free breakfast was great (hot scrambled eggs, fresh waffles, fruit, oatmeal, yogurt -yoplait and activia-, juice, cereal, the works). Our breakfast server (Brenda) waited on us like we were at a nice restaurant; bringing our waffles and condements to the table and taking away our plates. Our room was fairly spacious, well lit, and clean. The beds and pillows were very comfortable (for a hotel), and we all slept well.
On our second stay (a Friday night) were were given the same coupon discount and a microwave (refrigerator was provided both times) and our fridge had a mini freezer and crisper drawer, and they worked! The shower head was nicer than Disney's, but not the shower curtain.
The hotels location is great, close enough to the highway so travelers can't get lost, but far enough to be quiet at night. Its also withing walking distance from a Wendy's, and close to a Cracker Barrel, Hooters, Arby's, and Whataburger. And a bonus, no ghosts.
Overall we all enjoyed our stay and would recommend it to anyone.

Room Tip: Its an old hotel, so many rooms open to the outside Some have doors connecting them
See more room tips
  • Stayed September 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Eric O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shelby, Ohio
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 September 2012

Rooms were not bad but hotel was really dated. Carpets in the lobby especially in breakfast area were very dirty. The breasfast area was small ans dingy. Dining tables were in terrible condition. and needed replacing . The whole place needed a good cleaning and updating. Okay for one night if you are passing through.

  • Stayed July 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jmac68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanna H, General Manager at Stay Suites of America - Crestview, Florida, responded to this review, 4 September 2012
Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your feedback and are very sorry for the condition of our property. Our housekeeping and maintenance team has been working to permanently correct all issues. We will take your comments under consideration as we work to improve our guest experience. We hope you will come visit us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 30 August 2012

We stayed at this hotel with our two small children during Tropical Storm Isaac. The staff, especially Ronnie, Johanna, Anita and the front desk staff, went out of their way to make sure we had everything we needed. The room was fine- clean and comfortable. The one problem we had with our tub drain was fixed as soon as we told the staff! We enjoyed the pool and the hot tub. I would definitely recommend this hotel if you are looking for a place to stay.

  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carolyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Stay Suites of America - Crestview, Florida

Property: Stay Suites of America - Crestview, Florida
Address: 3709 S Ferdon Blvd, Crestview, FL 32536-5214 (Formerly Hampton Inn Crestview)
Region: United States > Florida > Florida Panhandle > Crestview
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 13 Hotels in Crestview
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Stay Suites of America - Crestview, Florida 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Hampton Inn Crestview Hotel Crestview
Crestview Hampton Inn

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