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Hyatt Place Ft. Lauderdale Airport & Cruise Port
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Reviews (1,010)
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All reviewscruise portfree breakfastshuttle servicebig lotsper personfront desk staffgreat place to stayshopping arealarge roomcomfortable roomsconvenient locationshort stayfree shuttlehot breakfastnext morningsofa bedthe hotel offers
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Reviewed 4 March 2014

Hyatt Place is the same where ever you go. Clean Comfy rooms and food available 24/7. Room was clean. There are NO rooms with a good view. So what ever view you get is just the same as everyone else. Morning front desk clerk was extremely busy doing paperwork and it seemed like I was bothering her to check out and get a printed receipt. However the check in clerks the night before was completely the opposite. Very friendly and nice and above board helpful.

Room Tip: Do not worry about getting a good view. This is a nice clean hotel for a short layover in Fort Lauderdale.
  • Stayed: February 2014, travelled on business
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1  Thank deweymikels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis A, General Manager at Hyatt Place Ft. Lauderdale Airport & Cruise Port, responded to this reviewResponded 23 March 2014

Dear eweymikels;


Thank you for sharing your experience about your last stay at our Hyatt Place Fort Lauderdale Airport/Cruise Port.

We are so excited to hear that your stay was a perfect one. Our Team always strives to deliver excellent service and exceed guest’s expectations.

We look forward welcoming you and your family back during your next visit to the Fort Lauderdale area.

Please feel free to contact us at any time at 954 272 9796.

Our Best!

Luis Arellano
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2014 via mobile

Stayed two nights late Feb...prior to a cruise..great location. Walking distance to restaurants and Kmart. Hotel is new staff are great.. Pool area is noisy as your view is a highway on ramp..however service and price make the difference.. If you want more Florida feel because of highway noise stay at Hyatt House which is behind the Hyatt place

Stayed: March 2014, travelled with friends
1  Thank davejardine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2014

We really enjoy staying at the Hyatt and Hyatt Place brands. The Hyatt Place rooms are a nice size. On this visit before a cruise, we thought we had booked the other Hyatt Place that is closer to the port, but it's title was a bit misleading. The front desk staff was friendly and helpful, although seemed a bit overwhelmed due to the crowds checking in and checking out. The room was clean and comfortable.

  • Stayed: February 2014, travelled as a couple
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Thank cb628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2014

Let me preface this review by saying that we were bumped from our flight, so we were comped this room and didn't pay out of pocket.

The room:
Very clean, well maintained, and laid out nicely. We had a king sized bed and a sitting area with a couch and desk. The shower was very clean, as were all surfaces in the room. The only complaint was that the air conditioner was a bit disruptive while we were sleeping as it was directly next to the bed and blowing on the person sleeping closest to it. Also, we didn't see any lotion in the room, which would've been nice on our touristy sunburned skin. Overall, it was very large, the TV was a nice flat screen HD tv on a swivel, the coffee machine was stocked, and the bed was nice.

The location:
Near the airport and a short cab ride to some good restaurants. We went to the Rustic Inn Crabhouse, which was about an $8 cab ride. The hotel also provides a shuttle schedule to different points of interest. We did not elect to go on the shuttle, but there was a schedule for going to the beach, shopping, or to the casino. That's a nice touch.

The Hotel:
The front desk doubles as a food counter and bar. The plus being that you can enjoy an adult beverage or 2 and then get a lava cake, but the downside being that the front desk personnel need to double as bartenders and lava-cake-warmers. This just means you might have to be patient and understanding that they have a lot to do, which apparently can be hard for rude people.

Pro-traveler-tip: don't be rude to people who are doing their jobs.

We did a fly-by of the pool, but didn't go in. The area looked nice. Same for fitness center. Looked nice, but nothing stood out.

The Staff:
In a word: SoNiceItHurts. Seriously, they were very nice, accommodating and helpful (because we had no luggage). They answered all our questions, called us a cab, warmed us a lava cake (lava cake is a running theme in this review) etc. Special shout-out to Robert, who was extra amazing.

Food:
The continental breakfast was surprisingly good and I don't typically like hotel breakfasts. Bacon was crispy, waffles had a nice vanilla type flavor, and the coffee was starbucks. We ate ours outside and it was lovely.

Overall:
I didn't pay for the hotel or choose it myself, but I can say that it was clean, had nice amenities, and a really great staff. The shuttle trips are a nice touch as well and breakfast was actually pretty good for a hotel breakfast.

  • Stayed: February 2014, travelled as a couple
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Thank Cristy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2014

We recently stayed here for 2 nights prior to our cruise and were very happy with everyting. The room was very clean with a king bed and a large flat screen TV. The Starbucks in the lobby is a plus, as is food if you happen to arrive late and don't feel like going back out. We enjoy sitting in the lobby with a drink and watching people. They have a shuttle to the cruise ships, but we often find a taxi is faster and easier.

  • Stayed: January 2014, travelled as a couple
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1  Thank tcrofmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis A, General Manager at Hyatt Place Ft. Lauderdale Airport & Cruise Port, responded to this reviewResponded 24 February 2014

Dear tcrofmd:

Thank you for taking the time out of your schedule to write regarding your recent stay at our hotel, Hyatt Place Fort Lauderdale Airport and Cruise Port.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for sharing with the Tripadvisor community your satisfaction. If I can be of assistance to you, don't hesitate to contact me directly at 954 272 9796.

Sincerely,

Luis Arellano
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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