We booked a one night reward for the night before a cruise out of Fort Lauderdale. stayed in November but knew in MARCH that the hotel was sold out so expected a crowd. When we arrived 3 hours late due to a mechanical delay - we called for the airport shuttle. 3 of us as well as another couple waited over 45 minutes - and 3 calls later - for the shuttle to bring us to the hotel. When we arrived, check in was surprisingly fast at SPG gold line. We went to our room to relax for a few minutes and then headed downstairs for a bite to eat. Despite less than 1/3 of the Fire Island Grilles tables being filled, there was over a 20 minute wait. I questioned this and appears that there was not enough staff to wait the tables - one table told me they were frustrated as waited over 20 minutes for drink orders to be taken. We found a table in the crowded Lobby Lounge and had a most lovely waitress. Poor thing was being run ragged due to the pre-cruise malt shop crowds that had a pre cruise function there. Not the cruisers fault mind you, there was just a very apparent shortage of staff. Ordered chicken fingers for my son, a burger and wings - over 1 hour to get the food! Wings were cold as were the chicken fingers but since it was after 9pm at this point, ate and went to bed. Rooms fine and typical SPG quality. The next morning resulted in over a 40 minute wait for a shuttle, the hotel staff being unable to accommodate us and tried calling a taxi for over 20 minutes to no avail. They finally gave us a 'private' shuttle that had been waiting around - he was a great guy from Peru and saved our day - we were off to the ship!
I am not one to complain but I don't understand how a hotel does not adequately staff their hotel when they KNOW that there are large crowds coming in. The staff there was working their tails off and felt bad complaining as we knew it was not her fault. It was a three ring circus for the one night we needed to stay there...I would not do it again even if it was another free stay!
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Agoda, Expedia, Hotels.com, getaroom.com, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly and Cancelon so you can book your Le Meridien Dania Beach at Fort Lauderdale Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Fort Lauderdale Airport & Cruise Port Hotel Dania Beach
- Sheraton Fort Lauderdale Airport And Cruise Port
- Sheraton Dania Beach
- Dania Beach Sheraton
- Dania Sheraton
- Sheraton Ft Lauderdale Airport