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“Hotel is great, transportation left us stranded”

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SpringHill Suites Fort Lauderdale Airport & Cruise Port
Ranked #9 of 20 Hotels in Dania Beach
Sutter Creek, California
Level Contributor
274 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
“Hotel is great, transportation left us stranded”
Reviewed 23 April 2012

We used this hotel precruise and post-cruise. The room was fantastic, plenty of room for all of our bags and space to spread out for 4 adults. Front desk was particularly helpful when the business center was busy, they let me us their office space to print out our boarding passes. My only complaint was that the transportation from the cruise portto the hotel left us stranded, waiting for over an hour. Never showed up even after multiple calls to the transportation desk. We ended up getting a mini-van taxi that actually cost us 1/2 what we would have spent on the transportation from the hotel. The same service to the airport the next morning was flawless, so still not sure what the issue was. Hotel is walking distance to several restaurants and lots of shops, so we went without a car when we returned from our cruise for an overnight. Would recommend, just be careful of the transportation.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank RLRaceGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin M, General Manager at SpringHill Suites Fort Lauderdale Airport & Cruise Port, responded to this review, 25 April 2012
Dear Guest,

It's always nice to know that loyal guests like yourself are pleased with quality of our accommodations and with the level of service we always strive to provide. We want to exceed your expectations.

I apologize that you were inconvenienced by our transportation partner. Please rest assured that I will be passing your comments on to the company so that this issue can be properly addressed.

As always, we appreciate feedback from our guests. We are delighted that you enjoyed your stay and we hope you will consider us for your next visit to the area.

Until next time, best of luck to you and yours.

Kevin M
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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848 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (150)
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English first
Greensboro, North Carolina
Level Contributor
35 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 April 2012

We needed an airport area hotel for late night arrival. Free shuttle to hotel then rode it back the next day to pick up our rental car. Staff helpful, pool and commons area spacious and clean. We have five so the two double beds plus fold out work for us. Nothing fancy but clean and dependable. Breakfast was just OK. Busy hotel. Would stay again for near-airport needs.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Winston34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin M, General Manager at SpringHill Suites Fort Lauderdale Airport & Cruise Port, responded to this review, 24 April 2012
Dear Guest,

Thank you for your feedback. We are glad that you enjoyed your stay with us and we hope you'll come back again.

We are always very pleased to know that our guests are satisfied with our service and we truly value your comments.

Until next time, best of luck to you and yours.

Sincerely,

Kevin M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, NC
Level Contributor
118 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 21 April 2012

We decided to fly into FLL the evening before our cruise to minimize worry of missing the embarkation. Hotel was located about 10 minutes from the airport and the cruise terminal. Not much around but there several places very close by to grab something to eat. Free shuttle service to/from airport was a bonus. Free shuttle to (but not from) the cruise terminal was an extra bonus. The shuttling process was a bit chaotic but went well, considering there were probably over 100 people going to the cruise terminal within a couple of hour time frame.

The rooms were a bit larger than an average hotel because they were studio suites. The free breakfast was a bit chaotic since there were a lot of people staying there. Typical breakfast foods, not fancy but adequate. No real complaints. Free Wi-Fi was actually reasonably fast. Room rate was competitive. I liked the fact that everything was included in the price and not a lot of "nickle and dime" charges at other hotels. Although the hotel was close to the airport and our room faced the highway, noise was not an issue.

In summary, we picked this place because it was comfortable and fit our need of a place to stay night before our cruise. Probably not a place to stay for vacation since there was not much nearby. We would definitely consider staying there again before or after a cruise.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KermitNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nambour, Australia
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 21 April 2012

We were extremely impressed with this hotel. The staff were excellent, very friendly and efficient. The day we arrived they were super busy but still had a smile for everyone and went about their business in a professional manner. I am not going to mention names for fear of leaving somebody out. The breakfast was quite ample with plenty to eat, rooms were a good size and very clean. If we are ever in Fort Lauderdale again then we will definitely be staying here. First class.

  • Stayed March 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Colin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin M, General Manager at SpringHill Suites Fort Lauderdale Airport & Cruise Port, responded to this review, 24 April 2012
Dear Guest,

Thank you so much for you generous feedback. We are delighted that you enjoyed your stay with us and I will definitely pass along your comments to the entire staff.

It's always nice to know that loyal guests like yourself are pleased with quality of our accommodations and with the level of service we always strive to provide. We want to exceed your expectations.

We very much look forward to your next visit. Until then, best of luck to you and yours.

Sincerely,

Kevin M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naples, FL
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 April 2012

This is the place to stay if you are flying or cruising. The shuttle service is available to both airport and port, and is complementary. The breakfast has a large selection, both hot & cold. The staff was friendly and helpful. The room was large and most important ... clean. I couldn't find anything negative to comment on.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suzitravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin M, General Manager at SpringHill Suites Fort Lauderdale Airport & Cruise Port, responded to this review, 24 April 2012
Dear Guest,

Thank you for your feedback. We are delighted that you enjoyed your stay with us and we hope you'll come back again and again.

I also hope you had a relaxing and enjoyable time on your cruise. Until next time, best of luck to you and yours.

Sincerely,

Kevin M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Tan Valley, Arizona
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 8 April 2012

Helpful staff, convenient location; great place for before & after cruise stop.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin M, General Manager at SpringHill Suites Fort Lauderdale Airport & Cruise Port, responded to this review, 11 April 2012
Dear Guest,

Thank you for your feedback. We are delighted that you enjoyed your stay with us and we hope you'll come back again and again.

I also hope you had a relaxing and enjoyable time on your cruise. Until next time, best of luck to you and yours.

Sincerely,

Kevin M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 April 2012

We have always had excellent service at this hotel. Everyone is friendly. The front desk staff are awesome and will do whatever to help you out and to make your vacation enjoyable. The hotel is always clean, the rooms are comfortable. The shuttle service is great from pick up at the airport to the cruise ship the next day. For a small fee they also pick up at the end of your cruise and take you to the airport. This service runs very smoothly. The hotel is across the street from a shopping complex,(Old Navy, Kmart, Marshalls,to name a few) there are a variety of restaurants within walking distance, from fast food close by to nicer restaurants within a little longer walk through the complex. They have a breakfast in the lobby, it can be crowded, but they have seating outside by the pool.It's not the best set up for when it's very busy as it's hard to move around where the food is, but it's doable. The pool is nice, you do hear the traffic,so it's a bit noisy, they have a washroom outside and they provide towels by the pool, they also have a small workout room. Overall we have always enjoyed our stays here, we find it convenient, and will continue to book here when we are sailing out of Fort Lauderdale.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CarolinaOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin M, General Manager at SpringHill Suites Fort Lauderdale Airport & Cruise Port, responded to this review, 4 April 2012
Dear Guest,

Thank you for your feedback. We are always very pleased to know that our guests are satisfied with our service and we truly value your comments. It's also nice to know that loyal guests like yourself continue to stay time after time are pleased with quality of your accommodations. We will always strive to exceed your expectations.

We very much look forward to your next visit. Until then, best of luck to you and yours.

Sincerely,

Kevin M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Fort Lauderdale Airport & Cruise Port

Property: SpringHill Suites Fort Lauderdale Airport & Cruise Port
Address: 151 SW 18th Ct, Dania Beach, FL 33004-3102 (Formerly Springhill Suites Fort Lauderdale Airport)
Region: United States > Florida > Broward County > Dania Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Dania Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Fort Lauderdale Airport & Cruise Port 3*
Number of rooms: 168
Official Description (provided by the hotel):
All suite, non-smoking Marriott hotel offering large spacious work space and sleeping area with pull-out sofa, microwave, refrigerator and microwave. Perfect location for a pre-cruise stay, layovers, long-term stay or a quick getaway. The hotel is convenient to all major highways, beaches, shopping, dining and entertainment. Includes scheduled transportation to/from Fort Lauderdale Airport. Complimentary transportation to Port Everglades is available upon request. Return transportation from the cruise port is also provided for a small fee. ... more   less 
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Also Known As:
Springhill Suites Fort Lauderdale Airport Hotel Dania Beach
Springhill Suites Dania Beach
Dania Beach Springhill Suites

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