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Tuscana Resort Orlando by Aston
Certificate of Excellence
Reviewed 13 August 2014

I was robbed at this resort by one of their employees! He went into our room and took money from my purse and then went on the run! The resort did nothing for me and my family, we felt violated, he went through all our clothes and personal belongings. I can't believe they where given an award from Trip Advisor! I still have yet to receive an apology from the resort manager who was on vacation at the time of my stay.

Room Tip: Don't leave cash in your room!
  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
3  Thank LoveReviews2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSTUS, Manager at Tuscana Resort Orlando by Aston, responded to this reviewResponded 15 August 2014

Tuscana was aware of the incident and assisted and responded to you while you were our guest. You were reimbursed by management during your stay as well as offered numerous apologies. An employee has been released and the incident is under investigation by the Osceola County Sheriff's Department. Again, we apologize for this incident.

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Reviewed 13 August 2014

Photos in brochure are misleading, there are NO apartments overlooking the swimming pool. You are led to believe there are multiple pools, there are not. Just a paddling pool and the main pool. It is stated that there is a dedicated Olympic sized swimming pool, rubbish, the swimming area varies from 3' 6" to 4' 6" and is only 25 m long and is joined to the play area so any serious swimming is impossible.
Our apartment was tidy and functional with a view over Championsgate golf course.
Staff was very slow clearing up around the pool after the night before, often not clearing rubbish until mid afternoon, very disappointing when you are spending any time at the pool during the day.
Restaurant gave a good meal but the takeaway meal was undercooked and had to be thrown away, $89 wasted.
Overall a nice site, ideally placed from parks.
Our overriding gripe was the noise from other apartments above, horrendous. When a family with small children arrived it was like thunder. The children were running back and fore constantly, even up to 3am, then the mother decides to put the washer drier on, OH JOY!!!
Lastly if you intend going, make sure you have the correct address from internet as Thomsons give out the wrong one making you run round and round for hours.

Room Tip: Top floor quieter, others suffer dreadfully from noise transmitted from rooms above, hence go to the...
  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
1  Thank stevelawson1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSTUS, Director of Sales at Tuscana Resort Orlando by Aston, responded to this reviewResponded 15 August 2014

Thank your for your writing a review of our resort. We are sorry you felt mislead at our resort having more than one pool as well as condos overlooking the pool area. We will review this with the tour operator that booked your vacation as we have never advertised this. We are glad that you found our location ideal for your Family. We look forward to having you as a guest again during your next Florida holiday.

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Reviewed 8 August 2014

We checked in smoothly for 4 days and 3 nights. The lady at the front desk was nice and welcoming. We entered out unit. We weren't expecting it to be so big. We had a 3 bedroom - 2 bath unit including a living room, dining room, balcony, and full kitchen. We didn't have a chance to take a swim or workout at the gym because we were in theme parks the whole time. But, we took a look, it looked awesome. This place is great for families on vacation. Enough space for everyone. The price was great for how much you get. We were also surprised to see a DVD machine in the front desk (almost like a Redbox). There is also a PlayStation 3 in the living room. The use of wifi and the PlayStation 3 has a fee of about $7.99 a night, but with the price of one night at this resort being less than $110.00 for a three bedroom unit, it's a great deal. There was also a washer and dryer in the unit, great for washing wet clothes from the water park or the beach. The A/C was perfect. There is a restaurant on the property and it's a gated resort. Close to restaurants (2-5 mins away) and area attractions (15-20 mins away). Loved our stay here. I would come back and I highly recommend staying here when visiting Orlando, Florida.

  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSTUS, Director of Sales at Tuscana Resort Orlando by Aston, responded to this reviewResponded 15 August 2014

Thank you for taking the time to write such a nice review about our resort. We are glad you found our condos spacious and relaxing. We have recently added the DVDNow rentals and are finding our guests are loving this extra amenity. We hope the next time you will be able to stay longer so you can enjoy our pool and other amenities.

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Reviewed 5 August 2014

My family of four (2 adults & a 10 & 14 yr old) had a fantastic 2-week stay at this resort in June 2013. It was recommended by a condo owner friend & we were definitely NOT disappointed! It was 15 min. drive to Disney, away from the hustle & bustle.

Has a lovely pub to eat or drink by the pool, casual restaurant to eat at after late days at the park, cabanas if you prefer, LOTS of pool loungers, AHHHMAZING pool, incl. a fenced toddler splash area, pool towels available (just ask), secure gated entrance, Chili's Restaurant & a super convenient gas station at the driveway corner as well! Pizza pub & grocery store is right next door. Staff were amazingly helpful & friendly! Condo apts were tastefully decorated, clean, COMFY beds, breakfast bars in kitchen as well as sep. dining very spacious with covered, screened patios. All kitchen supplies, coffee maker, toaster, utensils, pots, pans, etc.

The only thing I can suggest to improve is wifi in the condo (I wouldn't mind paying even a small fee) so that we can research our daily plans, maps, etc. It was available in the pool & pub area but not in condo.

Would definitely recommend!

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank MissVStar950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSTUS, Director of Sales at Tuscana Resort Orlando by Aston, responded to this reviewResponded 15 August 2014

Thank you for write an "Awesome" review of our Tuscana Resort. We are so glad you Family had a great experience during your stay. You will be happy to know that we have recently added WIFI to the units as part of our improved amenity program. We hope you get to visit with us again soon.

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Reviewed 1 August 2014

Stayed a week with my family. I appreciated the resort feel compared to the usual gated communities that are found in Kissimmee region. Right off I-4, minutes away from everything.

Nilda at front desk was very helpful and quick to answer your questions. Check-in was smooth and quick. I arrived early and my room was available for early check-in as I requested.

Pool area is great with plenty of chairs and shades area. The only critique is that the bar/resto does not allow you to bring any food and I found the manager a little arrogant when informing guests of no food policy at pool. Management should address this. The rooms are spacious and clean. However they really need to replace the old tv's. If I can find a plasma tv in my room in Varadero, Cuba...I believe they can do better.

Would recommend to families.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank KyleMtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSTUS, Director of Sales at Tuscana Resort Orlando by Aston, responded to this reviewResponded 15 August 2014

We are so glad you and your Family enjoyed our resort during your recent vacation. Thank you for you kind words about our front desk clerk Nilda. We will review your comments about the Tavern with the management. We look forward to having you as our guest again durning your next vacation to our area.

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Reviewed 27 July 2014

Excellent apartments with all the facilities you need. Reception staff couldn't have been more helpful. Pool is fantastic, a nice size and sun beds always available. The cabanas are a great touch and there was always one free whatever time we went to the pool. A car is definitely needed as resort is a little way from Disney (10/15 mins drive along the I4) but we enjoyed being able to escape the chaos of the parks. The cinema room is great, lots of DVD's to borrow or rent and kids loved it! If you like wildlife, racoons are in abundance (& let you get really close to them), various types of birds and we even saw an armadillo! Husband used the gym on several occasions during our stay and was very impressed - does get busy at the weekends though. All in all, I would thoroughly recommend this resort.

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
4  Thank Gail O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSTUS, Director of Sales at Tuscana Resort Orlando by Aston, responded to this reviewResponded 15 August 2014

Thank you for taking time to write such a wonderful review of your stay with us. We are so glad you and your Family enjoyed our amenities and wildlife! The pool area and cabanas are great way to relax after a long day the the parks. We look forward to having you as our guest again soon.

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Reviewed 26 July 2014 via mobile

Good sized apartments and nice pool. Pool side cabanas provide shade for those not used to the Florida sun.

DVD rental proved useful for entertaining kids on wet nights.

Only real downside was lack of chairs in apartment, we had booked for 5 people but only 4 chairs available and reception unable to provide any more.

Stayed: July 2014
Thank Chewie07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSTUS, Director of Sales at Tuscana Resort Orlando by Aston, responded to this reviewResponded 15 August 2014

We are glad your family enjoyed their stay with us and you found our new DVD rental a plus! Thank you for taking time to write a review. We hope you choose our resort again during you next Central Florida vacation.

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Additional Information about Tuscana Resort Orlando by Aston

Address: 1395 Tuscana Ln, Davenport, FL 33896-5302
Phone Number:
Region: United States > Florida > Central Florida > Davenport
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 Speciality Lodging in Davenport
Price Range: £78 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tuscana Resort Orlando by Aston 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
From the minute guests arrive at Tuscana Resort Orlando by Aston, they will experience the magic of this special resort which is beautifully landscaped with lush planting and a private woodland. Accommodation consists of 2 and 3 bed spacious condos with large balconies enjoying varying views. The condos are fully furnished with everything you will need for your stay. Every condo has a fully equipped kitchen, dining area, TVs in all bedrooms, screened porch, air conditioning, washer and dryer and 2 full bathrooms. There are restaurants and stores located less than a mile away such as McDonalds, Chili’s, Subway, Pizza Hut, Publix Grocery Store and Walgreen’s Drug store. Tuscana Resort Orlando by Aston is equipped with all the amenities to ensure an enjoyable stay; a large swimming pool complex with separate kiddie’s pool, hot tub, 30 seater cinema, a fitness centre, snack bar, restaurant, tavern bar, BBQ areas, picnic tables, WiFi and spa services. The resort is safe and secured in a secure gated complex with ample parking facilities. Daily Amenity Fee: A daily amenity fee of USD10.00 plus taxes per room includes: PlayStation 3 Blu-Ray console, Blu Ray DVD movies and PlayStation 3 game rentals, parking, WiFi, business center, in-room coffee and tea starter kit, pool towels, use of fitness center, golf discounts, children’s playground, BBQ grills, picnic tables, shaded pool cabanas, unlimited local and toll free calls, in-room safe. All reservations will be subject to a one-time cleaning fee of $50.85 (incl tax) for one and two-bedroom units and $62.15 (incl. tax) for three-bedroom units. Daily housekeeping service is not available at this property. ... more   less 
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Also Known As:
Tuscana Hotel Davenport
Tuscana Resort Orlando By Aston Florida/Davenport

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