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“Horrible stay at Bella Piazza”

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Bella Piazza Condominiums
Reviewed 10 July 2013

Contempo Vacations is the management company that rents the condo unit we had at Bella Piazza. The woman at the front desk at Contempo Vacations, as well as the manager at Contempo, were arrogant, disrespectful, and NOT helpful in ANY way. I had paid for a 4-bedroom, 3-bathroom condo for a week, and had requested a unit with a pool view. The manager insisted she had just two 4/3 units available and neither had a pool view, but instead faced a parking lot. Each of these units was extremely small and my husband and I, as well as the two couples who joined us, would have been sitting on top of each if we were to have taken either of these units. The living room in each unit had just a couch and one chair. How would 6 or 8 people watch TV at night on one couch and one chari? Some in my party would have to sit in dining room chairs to watch TV in the evening.
Thankfully, while I and my party were viewing one of the 4-bedroom units, a housekeeper was cleaning the condo next door. It was a 3-bedroom unit, but the living space was considerably more spacious than that of the 4-bedroom unit, so I asked the manager at Contempo Vacations if she had a 3-bedroom unit that we could have for the week, preferably a unit overlooking one of the complex's three pools. Much to our chagrin, she gave us a unit at the rear of the property, overlooking a shopping center! With much regret and thorough disappointment, we took this unit because the living space was larger than that in the 4-bedroom units that she claimed were the only ones available. However, our stay at Bella Piazza was miserable, given the fact that our deck overlooked a shopping center, the only whirlpool at Bella Piazza closed every night at 8pm, I saw a huge roach in the master bathroom on the first morning of our stay, the TV in the living room was a very small 17" flat screen, and one couple in our party still had to sit in dining room chairs to watch TV in the 3-bedroom condo that also had just one couch and one chair in the living room! I have stayed in no less than 100 timeshare-affiliated resorts throughout the world and Bella Piazza's unit, managed by Contempo Vacations, was truly the worst. One roll of toilet tissue was provided in each of the 3 bathrooms for a week-long stay. No paper towels, no dish detergent, and no face cloths were provided. The mattresses had no support and were extremely uncomfortable. After sleeping on the mattress in the master bedroom for three nights, I had to schedule a massage because my back was aching so badly. In addition, the carpet in all bedrooms was nasty and it appeared that it had not been cleaned in ages. In both the 3- and 4-bedroom units, there were just 2 chairs on the balcony. I asked Contempo for additional chairs for the balcony. The chairs were delivered the following day, but they ended up being used very little since our balcony faced a shopping center and the view was less than pleasant. Finally, since I had rented this condo through RCI, Contempo offered no remuneration for the switch from a 4-bedroom to a 3-bedroom condo. I will never return to Bella Piazza and hope that readers will consider this review and choose to go elsewhere when making plans to travel to the Orlando area.

Room Tip: The spa was fine, but since it closed every night at 8 pm, I couldn't enjoy it in the evening wi...
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  • Stayed: July 2013, travelled as a couple
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6  Thank EastCoastLaney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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61 - 67 of 197 reviews

Reviewed 10 July 2013 via mobile

These condos were perfect for my family. They are actual condos and no services you would find at a hotel are available. BEFORE you arrive phone the office or person you are renting from. They are not available after 4pm or weekends and arriving late at night without a way to check in is. not the beat way to start a vacation. otherwise....I enjoyed the quiet family friendly atmosphere.

  • Stayed: June 2013
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Thank Theduckie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2013

We booked our holiday in Orlando and were recommended bella piazza. We found the website bellapiazzacondo.com on the Internet , the property manager recommended unit 721 as it was only a 2 bed to suit our requirements . When we arrived we were very happy with the choice, 2 large bedrooms and bathrooms and all the kitchen stuff you need. Beds very clean and comfortable, lots of hanging space. TV's in lounge and main bedroom made it easy to keep us all happy. Free WiFi used a lot!!!! Used both pools, small one near the condo and large one with child friendly area--there is even a gym.

  • Stayed: June 2013, travelled with family
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Thank Bazyork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2013

We just got back from a one week stay at Bella Piazza and had a wonderful experience. It was truly a home away from home :) We rented Unit 223 from Elvira Green. She was wonderful to work with. She was right on top of everything from booking our dates to giving us detailed arrival information.
The complex is a short jaunt away from the Disney Parks which was nice to get away from the hustle & bustle of the Downtown Disney area. It is also within walking distance to the grocery store and restaurants which came in handy.
The outside of the complex is immaculate and very quiet. We were just as impressed with the 4 bedroom unit. It was very clean and had an ample of linens, towels & kitchen utensils.
We would highly recommend this complex and will make it a point to contact Elvira the next time we return to Florida.

  • Stayed: June 2013, travelled with family
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Thank Shana C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2013

We had a wonderful time at the Bella Piazza Condo Resort. Our condo was a 4 bedroom, 3 bath condo and it was gorgeous! The bedrooms were spacious, the bathrooms were clean and the living room area was spacious to sit and eat dinner at the dining room table and to watch television on the flat screen tv. We were very impressed with the pool areas. It was nice and quiet in the complex. Grocery stores are conveniently located in walking distance. The only one complaint I would have is that in order for us to use the pool, we had to pay a $50 deposit to use the key to gain entrance in the pool. We did get our money back in the end, but it was such an inconvenience and we weren't expecting to pay to use the pool. Other than that, I would stay at Bella Piazza again.

  • Stayed: June 2013, travelled with family
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3  Thank QueAliyah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2013

We booked our vacation with Elvira, based on the reviews we read on trip advisor. Even though the reviews were good overall, we were a bit leery as this would have been our first time to the Orlando area. Needless to say, we were happy with our choice. Elvira was very helpful; always available to answer our numerous amount of questions. When we walked in to the unit the children were very impressed, it was nicely decorated, the beds were comfy, the kitchen had every utensil you needed, children’s toys for the beach, I could go on and on. The location worked well for us also. There is a Walmart Superstore along with grocery stores and restaurants within a 2-5 mins drive. Disney Parks are about 20 mins away, we were okay with the drive because we wanted to be away from the “hustle and Bustle” of Orlando. Port Canaveral Beach is an hour away, it was worth the drive; great family friendly beach.
Due to our first experience we will be sure to visit again whenever we go back to Orlando. Thank you Elvira for a comfortable stay!

Room Tip: ?Corner suite is close to the pool and clubhouse.
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  • Stayed: March 2013, travelled with family
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2  Thank empresslee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2013

we had a great stay @ the bella piazza. the rooms were big and it had all the amenitiies you needed. the convience to everything was all that was advertised. close to disney attractions and food markets and malls.

Room Tip: if your looking to stay at a large clean nice place the bella piazza is for you. my family stayed fo...
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  • Stayed: March 2013, travelled with family
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3  Thank joe s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bella Piazza Condominiums

Address: 901 Charo Pkwy, Davenport, FL 33897-8354
Region: United States > Florida > Central Florida > Davenport
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 13 Speciality Lodging in Davenport
Price Range: £92 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bella Piazza Condominiums 3.5*
Number of rooms: 4
Official Description (provided by the hotel):
Fully furnished Mediterranean style Bella Piazza Luxury condo in Orlando just minutes from Disney world, golf and shopping. Fully furnished kitchen with granite counter top and complete house ware items. Spacious Unit 1600 sq. ft. decorated with all modern furniture and can sleep up to 10 people comfortably with three full bathrooms & in-suite Jacuzzi. ... more   less 
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Also Known As:
Bella Piazza Condominiums Hotel Davenport
Bella Piazza Condominiums Florida/Davenport

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