I rented a two-bedroom unit for myself and three other adult family members this past summer for our annual family vacation. I have been familiar with the Davenport community for years (I have an aunt and uncle who lived nearby in the Thousand Oaks community but moved to Victoria Park) and even visited the property a year in advance. It is everything that meets the eye in terms of its facilities and the amenities offered, however, customer service at one particular point was most undesirable! What started out as a small birthday gathering consisting of family and a few friends in a lounge area near the pool gradually became a disaster, partly due to the large amount of party crashers (some of whom appeared to be residents using illegal substances!) and a confrontational member of staff! (Keep in mind this was an event that was contractually agreed upon and paid for months in advance). On the night of the event, this particulary female member of staff, upon noting the amount of unwarranted, uninvited attendees, was rude, abrasive, aggressive, and lacked all sense of reasoning. She was totally IMPROFESSIONAL (I cannot stress that word enough!) and essentially ruined a wonderful vacation. As beautiful as this place is, I do not plan to spend another dime (which totalled to about $700) on another visit! The lavish Omni hotel, which is less than ten minutes away, is where I will now stay!
- Also Known As:
- Victoria Park Resort Florida/Davenport