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“A pleasant surprise”

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Holiday Inn Express & Suites Fort Lauderdale Airport West
Ranked #1 of 4 Hotels in Davie
Certificate of Excellence
Clearwater, Florida
Level Contributor
70 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“A pleasant surprise”
4 of 5 bubbles Reviewed 30 June 2013

I hadn't stayed at a Holiday Inn for many years. This hotel is not what I had remembered. The hotel was really nice....fresh and clean, everything brand new. The room was well appointed, comfortable bed, and had all of the little things that set some hotels apart from the others - free wi-fi throughout the hotel, free breakfast, and a full range of toiletries, etc, in the bathroom. The only things that kept me from giving it five stars were an overly friendly check-in person and some oddities in the breakfast selection.

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ClwMurph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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407 reviews from our community

Traveller rating
    215
    103
    34
    27
    28
See reviews for
138
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
New Castle, Delaware
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 29 June 2013 via mobile

Hotel it self was very good. Service left questions. It took over an hour an 3 phone calls to be picked up at the airport. Then asked the front desk about a taxi to go out to dinner. They suggested to take a shuttle co they use. The front desk quoted me 30 round trip and I did confirm that was the price. We got to dinner and the shuttle drive said it is 30 each was. Got back to hotel and was told it is not their problem. Will be back down in Nov. Will not stay hereor rrecommend.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Fort Lauderdale Airport West, responded to this review, 16 July 2013
Dear Thomas S,

Thank you for taking the time to express your thoughts and concerns. We would like to apologize for the confusion you had with the rates of our shuttle services. We also apologize for the service you received that did not live up to your expectations. We are hospitality professionals who pride ourselves on delivering world class experience. For that reason, the comments are troubling and will certainly be looked into. Thank you for staying and we hope you give us another chance to make your stay as best as it can be.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lithonia, Georgia
1 review
5 of 5 bubbles Reviewed 28 June 2013

Front desk, Micsha, was very helpful with suggesting places for us to visit! The museum was awesome, we would not have enjoyed our stay as much as we did without her friendly assistance....we will come again!

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheHarrisFam35069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampere, Finland
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 22 June 2013

My elderly parents had a canceled international flight and were granted with a pre-paid voucher to this particular hotel at the Fort Lauderdale airport. At check-in my parents presented the voucher and the reservation was fine. For some reason the receptionist insisted on having the Visa card "just in case". Now they have noticed that the room was charged on their Visa entirely.

Room Tip: Do not stay at this hotel
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MicroVacations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Fort Lauderdale Airport West, responded to this review, 9 July 2013
Dear MicroVacations,

Thank you for taking the time to express your thoughts and concerns. It is regrettable you were not satisfied with the service received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Sincerely,

Karen C
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alachua
1 review
4 of 5 bubbles Reviewed 22 June 2013

overall the hotel staff was nice and very helpful. Ms. Michele did a fantastic job in the breakfast area, keeping food and drinks well stocked. My only two concerns were the room keys were deactivated on a daily basis. This was extremely difficult for my husband who has problems with mobility. Luckily, the last time a kind housekeeper saw our struggle and helped us out. Secondly, we had some unexpected visitors hiding behind the bathroom mirror and in the sink. I hope management fumigate thoroughly ASAP!

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bahliz K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omaha, Nebraska
1 review
5 of 5 bubbles Reviewed 17 June 2013

my favorite part of this stay was the breakfast spread, they even had bacon!
The hostess, Michele, was very friendly and kept the food well stocked and the dining area clean and cheerful. Very nice hotel room as well. They have a pool, but don't select this hotel for that as it's teeny and in a corner of the parking lot, odd.

Staff was very efficient and friendly.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OmahaM0m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberta, Canada
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 16 June 2013

This hotel is perfectly situated for a short stopover before your cruise. The rooms are bright and clean and the staff is very helpful arranging shuttles etc. for the morning rush to the cruise ships. The breakfast buffet is very good and, of course, Michele is fantastic! She is such a bright and cheery person that it can't help but brighten the start of your day. The hotel is a little bit of a walk to any shops if you need to stock up on items for the cruise, but nothing outrageous if you have no problems walking.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank clhiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Fort Lauderdale Airport West

Property: Holiday Inn Express & Suites Fort Lauderdale Airport West
Address: 2540 Davie Rd, SW 64th Ave., Davie, FL 33317-7425
Phone Number:
Region: United States > Florida > Broward County > Davie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Davie
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express & Suites Fort Lauderdale Airport West 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Ft. Lauderdale Airport West was extensively remodeled in July 2011. We are conveniently located to all major local highways including I-595, I-95, I-75 and the Florida Turnpike and close to the Ft. Lauderdale /Hollywood Int'l Airport, Port Everglades Cruise Port and the Davie campuses of Nova Southeastern University, Broward Community College, Florida International University and Florida Atlantic University. We offer free shuttle to the Fort Lauderdale-Hollywood International Airport and for a nominal fee drop off transportation to the Port Everglades cruise terminal. Adding to the many guest amenities & services to assure your stay is comfortable & pleasant is a new exercise room, business center, and brand new outdoor pool and patio area. This all-suite hotel provides spacious guest rooms with sitting areas, sofa sleepers, mini-refrigerators, microwaves, wet bar sinks, coffee makers and 32in flat-panel HDTVs. For business travelers, this Davie / Plantation, FL hotel provides modern conveniences like free high-speed Internet access in all suites (wired & wireless), spacious work desks, two-line telephones with voice mail and a business center. The Dolphin Meeting Room can accommodate up to 35 people for small meetings. ... more   less 
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Also Known As:
Holiday Inn Express And Suites Fort Lauderdale Airport West
Holiday Inn Express & Suites Fort Lauderdale Airport West Hotel Davie
Comfort Suites Davie
Comfort Suites Ft Lauderdale Airport West
Davie Comfort Suites

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