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“Very nice stay with exceptional Customer Service!!!!”

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Holiday Inn Hotel & Suites Daytona Beach
Ranked #9 of 72 Hotels in Daytona Beach
Certificate of Excellence
GreenLeadersSilver level
Toronto, Ontario
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Very nice stay with exceptional Customer Service!!!!”
Reviewed 18 April 2013

Seaside View, Clean rooms, EXCEPTIONAL Customer Service!!!!
Ashley and Neil went above and beyond the norm to make our families stay memorable!!!
We would definitely return to this location.
The only downfall would be that the hotel does not offer a complimentary continental breakfast, which is a huge PLUS for families....!However, kids eat free at the restaurant on site but must be accompanied by an adult.

Room Tip: Seaside a definite!!!
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JKU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holidayinn930, General Manager at Holiday Inn Hotel & Suites Daytona Beach, responded to this review, 22 April 2013
It's great when a review has a title like yours we're all about the guest experience and I''m so happy to hear that Ashley & Neil made your stay as carefree as possible. As for the continental breakfast we are a full service Holiday Inn, The Holiday Inn Express Brand offers the continental Breakfast, but I'm happy to hear you took atvantage of the kids eat free program that The Holiday Inn brand offers. We hope we see you again real soon. Thank you for your compliments on the Hotel & our team members.


Sincerely,

Leah Klindt
General Manager
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712 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (229)
Date | Rating
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English first
New Lowell, Ontario, Canada
1 review
Reviewed 18 April 2013

We are frequent visitors to this hotel and each time are experience could not be better.
We had not booked ahead and were wanting to stay six nights, but they were fully booked for the last three. The front desk manager Lisa Corllis went out of her way to get us in for the last three nights. We couldn't of been happier as we love this hotel. The rooms are clean, large, comfortable. and have balconies overlooking the ocean. The food at the restaurant was excellent and all of the staff make you feel at home. We will be back.

Room Tip: Balcony rooms are the best.
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lesley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holidayinn930, General Manager at Holiday Inn Hotel & Suites Daytona Beach, responded to this review, 19 April 2013
There are several items in this review that make me very happy.Repeat guests great hotel & staff and going the extra mile for our guests, this is what we preach to our team members and it looks like its working, I'm happy to hear Lisa found room for you in the hotel during a very busy time. We hope to see you on your next trip to Daytona Beach, you might want to call in advance to make sure we have rooms for your visit. Please feel free to contact us at 386-255-5494. Thank you for taking the time to let us know about your visit with us. We appreciate the compliments.


Sincerely,

Leah Klindt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, Florida
1 review
Reviewed 16 April 2013

I am going to make this brief
" she was outstanding" her willingness to help
and she is just an all around nice manager. She was so good
that i am bringing my whole family back to the hotel this time on memorial day weekend
and my family is big. The hotel was clean and the restaurant is good.
This will be the hotel i stay at everytime i go to Daytona from know on.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank justin c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holidayinn930, General Manager at Holiday Inn Hotel & Suites Daytona Beach, responded to this review, 19 April 2013
Wow what a nice review, we're so excited to hear your coming back for the kick off of summer with your family, I'm sure you will recieve the same steller service that you recieved the first time you stayed with us. In the restaurant or at the front desk. I'm glad to hear your comming back with your family. If we can help in making your families reservations please fee free to contact us directly at 386-255-5494. We look forward to your return visit and thanks for the compliments on our team members.

Sincerely,

Leah Klindt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bergen, Norway
Level Contributor
330 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 16 April 2013

We were a bit unsure about this hotel, at is was one of many when we tried to find a hotel in DB, but the experience was great. Good service upon check in, spacious and nice rooms w/balcony and great views, lovely pool area and a nice breakfast. Only thing that could be better (depending on why you're staying) is the location. It's a little far to the busiest parts, so no walking distance, but all in all a great hotel

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas1406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holidayinn930, General Manager at Holiday Inn Hotel & Suites Daytona Beach, responded to this review, 17 April 2013
Yes the experience. We are happy to hear that you experienced great service and enjoyed your stay here at The Holiday Inn Hotel Suites. The walk to the boarkwalk area is approximately one mile from our hotel. It does tend to be a nicer walk from the hotel to that area on the beach, then you don't notice how far it is. Thank you for taking the time to share your comments with us and we hope when you return to Daytona Beach you will choose to stay with us again.

Sincerely,

Leah Klindt
General Manager
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Cheshire
Level Contributor
110 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 15 April 2013 via mobile

Didn't know what to expect but right from check in the experience was great. As a priority club member I was upgraded to a sea view room. The hotel is right on the beach and could not be better situated. The room is large and clean. The staff could not do enough for you. Would definitely return and recommend this hotel

Stayed April 2013, travelled with family
Helpful?
Thank Paulnhelenj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holidayinn930, General Manager at Holiday Inn Hotel & Suites Daytona Beach, responded to this review, 17 April 2013
Glad to hear the staff & service here at the Holiday Inn exceeded your expectations during your visit to Dayrtona Beach. We hope you and your family will return again soon and stay with us again. Thank you for taking the time to let us know about your previous stay with us.


Thank you,

Leah Klindt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monticello, MN
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 April 2013

My family and I were booked into another hotel on the beach for 8 nights. We got there and it was terrible and we were very worried it would ruin our week. We stayed the first nite. The next morning was Sunday so we got up and walked to Church where we walked right by Holiday Inn Hotel and Suites. I am a regular Holiday Inn user for work so we decided to stop after Church just to look at it. We went in and from the minute in, Wes and Lisa were fantastic helping us cancel our other hotel and getting us booked into this hotel for the rest of our trip. They went out of their way to help us out. For the entire stay, the whole staff was awesome. Location is great with a clean pool and beach. The hotel restaurant and bar also had fantastic food. Great vacation in the end for sure. You made our week!

Room Tip: We had a two queen room and it was very large with a great balcony overlooking the pool and ocean.
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Willson B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holidayinn930, General Manager at Holiday Inn Hotel & Suites Daytona Beach, responded to this review, 22 April 2013
Oh it makes us feel so good when we can help somone with there vacation to Daytona Beach. I'm happy to hear your review about two of our team members who helped make your vacation a special one, cleanliness and great food.I'm glad we could help in making your experience to Daytona Beach a positive one. We are happy you choose us and hope you continue to do so when you return to our area. Thank you for taking the time to let us know how we're treating our guests, we appreciate your compliments & hope you come back soon.

Sincerely,

LeahKlindt
General Manager
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Charlottesville
1 review
Reviewed 14 April 2013

This was a great hotel! For such a reasonable price, we expected a lower quality experience. We were pleasantly surprised. Top notch service all the way around. The rooms were large and clean. Beds were comfortable. The grounds were well maintained and beautiful. You could sit at the pool area with a view of the beachfront. We loved having a drink at the outdoor bar for Happy Hour before heading to the Boardwalk every night. The staff was excellent, from the front desk to the restaurant staff to the wonderful maid service. We had a small problem with our room that was out of the Hotel's control and they responded quickly and graciously above and beyond the call of duty. We will definitely be back!

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeslieR972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holidayinn930, General Manager at Holiday Inn Hotel & Suites Daytona Beach, responded to this review, 15 April 2013
We are so exctied you enjoyed your spring break here in Daytona Beach at The Holiday Inn Hotel & Suites I was also glad to hear our staff was friendly & took good care of you during your visit. We hope to see you again real soon but don't wait until next spring, anytime is a good time to come to the beach and enjoy our nice weather and beautiful view. thaThank you for your compliments I will share them with my team and let them know how great they're all doing.

Sincerely,

Leah Klindt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Hotel & Suites Daytona Beach

Property: Holiday Inn Hotel & Suites Daytona Beach
Address: 930 N Atlantic Ave, Daytona Beach, FL 32118-3718
Phone Number:
Region: United States > Florida > Daytona Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Daytona Beach
#6 Romantic Hotel in Daytona Beach
#7 On the Beach Hotel in Daytona Beach
#8 Business Hotel in Daytona Beach
#14 Family Hotel in Daytona Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Hotel & Suites Daytona Beach 3*
Number of rooms: 123
Official Description (provided by the hotel):
The Holiday Inn Hotel & Suites Daytona Beach offers a breath taking view of the Atlantic Ocean. The Holiday Inn Hotel & Suites is the prefect setting for a family vacation, the corporate traveler or a weekend get-a-way. We offer the finest amenities including private balconies, refrigerators, microwaves and free Wi-Fi. As our honored guest you will enjoy a large outdoor pool and tropical courtyard where you can step down on the warm sandy beach. Enjoy a cool tropical drink at the Seaside Oceanfront Lounge. Start your day in our Seaside Cafe where you can enjoy breakfast outside on the veranda and watch the sun rise over the ocean, end your day by relaxing with cocktails and one of our many dinner specials. For meetings or social events, we offer an executive board room as well as a beautiful ballroom with views of the ocean. You will also want to make time for golf at one of our many championship courses, enjoy the roar of the engines as NASCAR & Daytona International Speedway gear up for the many events; or going to the dogs at Daytona Beach Kennel Club. For the shoppers, there's Volusia Mall and Daytona Flea and Farmers Market. We are minutes to Main Street where it's the place to be during Bike Week and Biketoberfest. Whether you are splashing in the surf, taking a refreshing swim in the pool, you will always remember your Oceanfront getaway to The Holiday Inn Hotel & Suites Daytona Beach. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Daytona Beach
Holiday Inn Daytona Beach
Daytona Beach Holiday Inn
Holiday Inn Hotel & Suites Daytona Beach Florida

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