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“Beautiful room, but in need of maintenance”

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Daytona Beach Resort and Conference Center
Ranked #20 of 102 Hotels in Daytona Beach
Certificate of Excellence
GreenLeadersSilver level
Williamstown, KY
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Beautiful room, but in need of maintenance”
3 of 5 bubbles Reviewed 9 August 2014

The room was an executive suite with two queen beds on the 14th floor with ocean view. Room was decorated beautifully with the kitchen and bath having marble counter tops. The air conditioning in the room never worked properly and when we asked maintenance he said "That's as good as it gets". "It's Florida and it is hot!" We mentioned it to housekeeping and she told us that it was suppose to have been fixed! The room was humid feeling (due to air) and smelled musty. The air unit ran constantly and was never fixed. The door would swell so it was very difficult to open and close. This was a shame because it is a beautiful room and hotel. The pool area was nice with Tiki bar and gated access to/from beach.

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
2 Thank sftbll1925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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954 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (335)
Date | Rating
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English first
Mitchellville, Maryland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 6 August 2014

It was my 30th wedding anniversary 8/4 and my birthday 8/5 and we were treated to an Upgraded end unit suite that was SO beautifully decorated, almost like a Boutique hotel. The owners were very detailed in creature comforts. The staff was amazing and very accommodating, i.e. GM, Michael Kardos, Chris, Leslie, and Michael manager of the restaurant, gave us a complimentary cocktail to celebrate our 30th and he even teased my husband about being married to me for 30 years. It was a fun and exciting experience. We WILL go back.

Room Tip: Ocean Front!!!!
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Green Features: They recycle; bins are strategically placed by the pool area and about your linen use.
  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Nancy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inverness, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

Nathan & Michelle

It was our 25 wedding Anniversary and we called and spoke with Mike the GM he was great as was the entire staff, we travel and stay in a lot of different hotels we had a great experience here!
As a matter of fact we just booked another room for Labor day weekend, the view is amazing it is close to some of the best restaurants in Daytona Beach and you are about 100yds from the Atlantic Ocean, we took our Jeep and never had to worry about putting the top on it because they have their own parking garage, the pool is clean and fun with entertainment and a little Tiki bar, there are drug stores and grocery stores within walking distance. I seen some reviews about the house cleaning but we had no problems with that at all they were as nice as the rest of the staff. We live in FL and can pick most any place we want and we chose DBR again. If you want a great Florida experience book your room here!! And You can drive on the beach!!!!!

Room Tip: The suites are great, if you are lucky you can get a corner one
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank Nathan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

My family and I just got home from our vacation in Daytona where we stayed here at Daytona Beach Resort. We actually stayed in a privately owned condo room #428 (Owned by Alan Milliron). It's a studio meaning it's all one room with a separate bathroom only. It was my husband, two kids (3 & 5) and myself. Though we probably could have used a larger room everything was great plus we didn't spend much time in the room anyways.

The room: very clean, had everything we needed if we wanted to cook, which we didn't, VERY VERY comfy king size bed and the pull out couch worked great for our two kids. Alan even had beach chairs, an umbrella and a few other items for us to use at the beach. AC worked very well as well. At first we thought we wouldn't like the shared balcony concept but it really was no problem. Over all great room!

The resort: nice location (although not many choices for food around or maybe my husband and I just didn't really know where to go, lol). All staff was great. The girls at the front desk even gave us coupons for a few restaurants. Loved the bartenders at the Tiki bar and the bar at the resorts restaurant. In fact I stayed down and did some karaoke one night! Nice strong drinks too! Plenty of elevators to accommodate guests and the parking garage was nice as well.

The Pools: the inside pool was so cold but we didn't really want to be indoors anyways. Hit tub felt nice but we only tried it once. The two outdoor pools felt great, especially the one next to the kiddie pool. But with our two kids we spent most of our time at the kiddie pool. Awesome for kids (and adults too, lol!)

The Beach: can not really get any closer to the beach! Walk down some steps from the pool deck and you're there. Nice beach, not too crowded either. The water felt great and it was pretty clear.

Over we loved our family vacation and will probably go again!!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Courtney42087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASHLAND
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 29 July 2014

We booked our vacation trip weeks in advance and had never been to Daytona. We were told we could check in early and flight was booked early. Got to FL at 10am, but hotel would not let us check in early - was not allowed to check in until 4:30pm due to rooms not being clean. Housekeeping came at 5pm the next 3 days to clean our room (while we were showering!) .. the rest of our vacation housekeeping came at 8am to clean our room. We told housekeeping we did NOT want service at 8am - they left.. did not offer to leave towels .. etc. We had to go to front desk to get our towels and dumped our own trash in the laundry room. No cleaning of our room all week long. We visited the pool area 2 days in a row.. pool was filled with teenagers who were drinking alcohol .. and smoking in the pool... also some adults who were smoking in the pool.. people mixing drinks around the pool and a lot of loud talking and foul language... NOT suitable for a family. There are signs stating NO coolers around the pool ... and I would think NO smoking around the pool... I personally did NOT want to smell cigarettes while I was in the pool. Hotel does not offer beach chairs/umbrellas. Great Publix grocery store/Walgreens/Dollar Tree across the street. Hotel staff very friendly and accommodating if asked for anything.

Room Tip: Our room was directly across from where you go to the parking garage, but very little noise. We di...
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  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Beth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike K, General Manager at Daytona Beach Resort and Conference Center, responded to this review, 30 July 2014
Beth, thank you for your comments. I am please to hear you found our staff friendly and accommodating. However, I am sorry to hear of your disappointment in the Housekeeping service. I truly apologize for this and if you will please contact me personally at "mkardos@daytonabeachresort.com" with your arrival date and confirmation number. This information will allow me to personally follow-up with the team members responsible for your room during your visit with us to ensure this will not happen again.

We do have two of our three outdoor pools designated as non-smoking areas. We will take step to make sure that there is no smoking in these designated areas. Thank you for bringing these issues to our attention. I look forward to hearing from you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rocky Mount, Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 23 July 2014

This hotel had a beautiful view, clean pools, plenty of parking, and great staff. It is conveniently located at the north end of Daytona Beach near Ormond Beach. There is a great Publix grocery store across the street. We had a pleasant stay, and this was our second visit. We will definitely return again.

Room Tip: Floors 1-4 that are Ocean Front do not have a private balcony.
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MinkieWoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike K, General Manager at Daytona Beach Resort and Conference Center, responded to this review, 30 July 2014
Minkie - thank you for your comments. We are pleased to hear you enjoyed your visit with us! We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
3 of 5 bubbles Reviewed 23 July 2014 via mobile

Positives: easy parking, great location, room size was great, beach area was nice with no vehicles allowed.

Negatives: on site restaurant had terrible service - understaffed. Housekeeping was practically non existent. The room itself was passably clean (though the carpets are in desperate need of cleaning) but the hallways and common areas haven't seen a vacuum in ages. It was pretty disgusting. If you get a great deal on the price (under $90 for a standard room) it would be worth it for a short stay. Otherwise, I wouldn't go back.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank a c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike K, General Manager at Daytona Beach Resort and Conference Center, responded to this review, 30 July 2014
AC - thank you for taking the time to share your comments with us. I am sorry to hear your disappointment with our restaurant service and the condition of your room. I am personally following up on this to determine where we have dropped the ball. If you could please contact me personally a "MKardos@DaytonaBeachResort.com" with your arrival date and confirmation number I would truly appreciate it. With this information I will be able to follow-up on these issues with the team members involved. I have re-assigned the responsibility of our corridor cleaning responsibilities to ensure routine servicing.

AC, I would like to have you return to give us another try. Please contact me directly to make arrangements for your next visit. I will personally ensure we exceed your expectations.

Thank you again for your comments. and I look forward to hearing from you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Daytona Beach Resort and Conference Center

Property: Daytona Beach Resort and Conference Center
Address: 2700 N Atlantic Ave, Daytona Beach, FL 32118-3005
Region: United States > Florida > Daytona Beach
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Daytona Beach
#5 Green Hotel in Daytona Beach
#13 Business Hotel in Daytona Beach
#17 On the Beach Hotel in Daytona Beach
#34 Family Hotel in Daytona Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Daytona Beach Resort and Conference Center 3*
Number of rooms: 322
Official Description (provided by the hotel):
Enjoy ultimate comfort and luxurious ocean front accommodation where every unit has a kitchenette at the Daytona Beach Resort. Once you arrive, choose between a dip in our white sandy beach or one of four resort pools. After a morning of swimming and sunbathing, workout in our fitness center. Couples can enjoy an afternoon cocktail at our Reef Pool Bar while children catch waves and place their finishing touches on their sandcastles. Finish the perfect day with a great meal at our ocean front restaurant and head into a deep sleep while listening to the sounds of the waves. Whether you've come to our resort for the sand and the sun, or whether you've come here for an important conference or the wedding of loved ones, we're fully confident our Daytona Beach hotel will accommodate your vacation needs to the point of being unforgettable. ... more   less 
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Also Known As:
Daytona Beach Hotel Daytona Beach
Daytona Beach Resort And Conference Center Florida

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