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“excellent staff and accommodations” 5 of 5 bubbles
Review of The Shores Resort & Spa

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The Shores Resort & Spa
Ranked #14 of 102 Hotels in Daytona Beach
Certificate of Excellence
Jacksonville, Florida
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“excellent staff and accommodations”
5 of 5 bubbles Reviewed 26 June 2014

The front desk was so nice and manager mr. Bell greeted me personally. The room was so beautiful and the view from the balcony was breath taking.the pool clean clear and refreshing, location was central to every activity we did .over all stay was amazing.we have already booked another stay for next month.

Room Tip: Ocean front balcony is the best
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank luke p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shoresresort, Manager at The Shores Resort & Spa, responded to this review, 30 July 2014
We're so happy to hear you enjoyed your time poolside and that you'll be coming back! Please come back anytime and enjoy the beach view!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,319 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (445)
Date | Rating
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English first
Princeton, West Virginia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 26 June 2014

We have been guests at the Shores previously and thoroughly enjoyed our stays. However, this trip was a huge disaster. The furniture was not in tact, the refrigerator door was exposed and the bedposts were missing. The bartender harassed us about the tip at the Tiki Bar and the manager, Cindy, did nothing to resolve the situation except make excuses. She was supposed to look into the situation and contact us, but she never did. This trip was a retirement gift from my daughter. Huge disappointment!!!

  • Stayed May 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank kjh1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 June 2014

The Shores is a superior beach resort. Daytona Beach is an old town, but The Shores manages to offer both luxury and the "beachy" feel. Superb customer service. If something isn't right, they fix it...it's that simple. They also try to cater to Florida residents so it is nice to vacation in our home state.

All employees are well-trained and friendly, but Nancy at the front desk was beautiful both inside and out. Professional, friendly, and accomodating she was very nice as our check in contact.

Room Tip: River rooms are more budget-friendly, but do not face the ocean. Ocean rooms are of course amazing...
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Michele P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shoresresort, Manager at The Shores Resort & Spa, responded to this review, 30 July 2014
It's so nice to hear Floridians enjoy staying at our resort. Our slice of beach really is something special and we're glad that you liked it. Thank you for choosing the Shores.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
54 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 25 June 2014

We stayed at the Shores Resort for a couple of days, just as a quick get away. I wanted a location with balcony and ocean view and this place delivered! We stayed on the third floor, perfect view, right on the ocean, couldn't have asked for any better. The hotel also has 3 fire pits that they light each night at dusk and supply you with a "Shores Smores" kit upon check in, what a great idea and fun for everyone! The staff throughout the facility are friendly and professional. Tiki bar service is superb! I would have loved to have stayed longer. Rooms were fabulous, clean and updated - I'm a bit of a hotel snob so thats a high criteria for me.
We ordered room service for dinner and breakfast and it came just as requested - we ate both on the balcony while enjoying the cool ocean breeze and music from the pool/patio.
Highly recommend this resort :)

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rbrown5305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shoresresort, Manager at The Shores Resort & Spa, responded to this review, 30 July 2014
We're so glad that you enjoyed your stay with us, from the service to the food. Feel free to come back and enjoy the ocean view and we will welcome you with open arms. Thank you for choosing to stay at the Shores Resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Daytona Beach, Florida
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed 24 June 2014

We stayed here on our wedding night. We knew about staying there as a gift from family ahead of time, but not about which room and what was supposed to be awaiting us. If my mother in-law hadn't called to see what we thought of the room, the Shore's resort and spa would have gotten away with charging us for a premium large patio room and giving us a regular ocean view. Nothing was said at check in. There was also supposed to be campaign and chocolate strawberries waiting for us, three total calls had to be made before it arrived. After multiple calls trying to correct the room problems, we were told that the difference would be charged back and our dinner would be comped. Dinner was never comped and the wrong card was charged for out breakfast causing even more problems, apparently it takes longer than 45 minutes for room service to show up on your tab.

The room we were given was decent, we were two floors below the banquet rooms and enjoyed playing "name that muffled party tune" going on till past midnight. Wasn't so bad as we couldn't sleep, but if you're a light sleeper it would be a problem.

The pool area was nice, we enjoyed the hot tub, nice layout were two couples can relax and not be on top of each other. More than that there's no privacy. When we returned the next morning the hot tub was not working properly and later the hot tub drained itself past the seats and those were dry, no sign posted about being under repair.

We were not the only party with problems. At check out there was a family that had reserved three rooms, but those were booked when they had arrived and were bumped up as a courtesy, but were being charged for the upgrade. Plus it also sounded like there were multiple other discrepancies in their bill at check out.

As we left we received a halfhearted "We hope you come back and let make it up to you for your anniversary" We are still awaiting them to correct the current lingering problems before that would be remotely considered.

After multiple calls trying to correct everything on Saturday (the night of out stay) and through out Sunday, my mother in-law called around 3 and was told the reason that our calls had not been returned was because they are dealing with so many complaints right now.

As a final note, we would not stay here nor recommend this hotel to anyone.

  • Stayed June 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
5 Thank FlaBearsFan79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Concord, Ohio
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 22 June 2014

At first, I was a little suspect of the hotel as I got there late (1am) and there was no bellman and the place was desolate. This nice lady had to check me in, park my car, etc. Someone must have called in sick as the next morning was a completely different experience! My room had 2 queen post beds and the posts totally got in. The way of the television. Who needs TV on the beach? I did-Rafa playing I the finals of the French Open:). It was all good! My group wished there were bigger,better TV's in the Tiki hut but the drinks & sunshine made up for it!
My room was on the beach with an incredible view! Very comfortable bed, very clean, EXCELLENT service!! The restaurant gets an A!! So good we didn't go anywhere else the whole trip! For breakfast, the buffet was good. Lunch-go with Turkey Avacado salad to the BEST grilled cheese ever!! Dinner-Seared grouper, filet and crab legs rocked! We ordered them all and shared! Destiny, the cook, came out to our group to talk about my friend's gluten free challenges.
Kerry at the main bar was a highlight of our trip! Talk about customer service! We sat at the bar for breakfast & lunch! Couldn't wait to see her smiling face and calm under pressure demeanor! She got soooooo busy and just jammed! Give her a raise! LOL! She deserves it!
Last, but certainly not least, my favorite part of my trip. . 80 minute massage with Teresa!! You know, how you go out of town and are suspect about the services when you are a spa junkie. . .
Seriously, she is as good as any massage therapist I've had in the world. I tried to book another but she was booked solid:(
Needless to say, I would visit again in a heartbeat!

Room Tip: When I go again, I'd get the wrap around balcony room or for sure a king bed balcony room! Ocea...
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  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cindy44077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shoresresort, Manager at The Shores Resort & Spa, responded to this review, 30 July 2014
We're flattered to hear your kind comments about our staff. We're pleased you enjoyed your stay. Thank you for choosing the Shores resort.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington, Illinois
Level Contributor
151 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 22 June 2014

We stayed in rooms 116 & 117 here on a girlfriend getaway weekend. These Oceanside rooms have great view of the deck area and ocean, with sliders with direct access to the pool deck and ocean, and a private deck area with seating. The rooms were perfect, nicely appointed with a beautiful, spacious bathroom. They were quite clean and comfy. The staff was professional, but genuinely friendly. Didn't visit restaurant or bar, but they looked very nice. The pool deck, tho crowded, was nice and attention to detail was present everywhere. One caveat about the deck side rooms, you may have a music speaker directly in front of your room, but we didn't mind too much. Music and festivities die down before bedtime. You must pay for parking, and it is a walk from the resort, but covered, in case of inclement weather. Have been here a few times and we think this place is getting a bit better, but it also seems to be getting pricier each time we stay. Still, the experience is always so nice that we keep coming back.

  • Stayed June 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Laurieuhoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shoresresort, Manager at The Shores Resort & Spa, responded to this review, 30 July 2014
We're glad you liked your rooms and are happy to see returning guests. Thank you for choosing the Shores again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Shores Resort & Spa

Property: The Shores Resort & Spa
Address: 2637 South Atlantic Avenue, Daytona Beach, FL 32118-5699 (Formerly Hilton Daytona Beach Oceanfront Resort)
Phone Number:
Region: United States > Florida > Daytona Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Daytona Beach
#3 Top resorts Hotel in Daytona Beach
#6 Business Hotel in Daytona Beach
#12 On the Beach Hotel in Daytona Beach
#21 Romantic Hotel in Daytona Beach
#25 Family Hotel in Daytona Beach
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Shores Resort & Spa 4*
Number of rooms: 212
Official Description (provided by the hotel):
The Shores Resort & Spa is a luxury boutique resort located on a quiet stretch of beautiful beachfront property in the town of Daytona Beach Shores, Florida. A short five minute drive from Downtown Daytona Beach, The Shores Resort & Spa is the only AAA Four-Diamond luxury beachfront hotel in Central Florida. Our amenities include waterfront rooms with balconies, oceanfront dining, full service spa, spacious sundeck with swimming pool, oceanfront firepits, Tiki Bar, jacuzzi, private beachfront cabanas, and much, much more. The only way to experience the luxury is to visit The Shores Resort & Spa today! ... more   less 
Reservation Options:
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Also Known As:
Shores Resort Daytona Beach
Shores Hotel Daytona Beach
The Shores Resort & Spa Daytona Beach, Florida

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