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“Incredible!!”

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Daytona Beach Regency
Ranked #21 of 72 Hotels in Daytona Beach
Certificate of Excellence
Richardson, Texas
Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Incredible!!”
Reviewed 12 May 2014

Just completed a stay at the Daytona Beach Regency. Simply incredible!! From the GM a John who hosted a wine and cheese party to the room no complaints at all. We were in room 1109, the a Presidential Suite which had views of the ocean from three sides. The room amenities were great. Beach and pool were awesome. Special thanks to Jean Civil, Aiyana Chipapponi, Judit Martin and Christine Stephenson in the sales department.

All great people who represented the hotel and Diamond Resorts International with class and distinction. IHOP and convince store across the street and you can walk down the beach to the boardwalk. We will be back!!

Room Tip: 11th floor ocean view!!
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kelly J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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447 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (143)
Date | Rating
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English first
NJ
Level 6 Contributor
100 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 3 May 2014

This hotel has a great location and is within walking distance of many restaurants, shopping and attractions. Check in and check out was fast and efficient and the staff was very friendly and knowledgeable.
Our biggest con with our visit was with the internet carrier they use which we found out was Brighthouse. Many of the tv stations were fuzzy if analog and the wi fi faded in and out. Also the water pressure in the shower was weak.
Both the indoor and outdoor pools were great. The indoor hot tub seemed to have a problem with the jets but the outdoor tub had stronger jet action. The slide was a lot of fun and nice pool towels were provided which could be traded for fresh by calling the front desk.
Some of the employees that went out of their way to help were Justin who helped us get an umbrella set up for shade at the pool and Keiko at the front desk and David Hernandez who helped us retrieve a golf umbrella cover which had blown away.
We like Florida and warm weather but prefer to sit in the shade most of the day. We felt that there needed to be more shaded areas or more umbrellas provided. Basically, all the umbrellas were in the center of tables so if you wanted a Chaise, there were no umbrellas available. Although there were posted signs about not saving chairs at the pool, we would come down in the morning, the pool would be virtually empty, but over half of the chaises had towels or bags reserving them. I am sure that this must lead to some problems in the real busy season.

Room Tip: Ask for a room with unobstructed ocean view.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Snooky44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 April 2014

We have stayed here two years in a row now! The rooms are full with most things you would need! We had a two bedroom last year that was outstanding and the one bedroom this year was great, too! The grills on the pool deck with the "you cook and eat, we clean up" policy is wonderful. The short walk to bars, restaurants and most importantly the beach is what keeps us coming back!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
3 Thank Katie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Daytona Beach Regency, responded to this review, 29 April 2014
As always, it is great to know that we have managed to meet the expectations of our guests and that you had a pleasant and relaxing stay, enjoyed the use of the resort's facilities and were satisfied with the excellent team service and standard we offer. We are very grateful for your lovely words and do hope to see you again soon!
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Sidney, New York
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 April 2014

Great place to stay, would go again for sure,service was excellenT, Rooms are Beautiful. It was nice ahving aTiki Bar at the Hotel. Staff was so friendly and Helpful. Parking was not a Issue at all. Love This Hotel !

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pwri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Daytona Beach Regency, responded to this review, 24 April 2014
Thank you so much for your favorable review! Our resort strives to provide guests with the experience they expect and deserve, and we are thrilled you appreciated our team’s diligent efforts. We look forward to welcoming you back for even more fun in the sun!
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London
Level 6 Contributor
270 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed 16 April 2014 via mobile

When you have stayed at a property 6 or 7 times over 4 year period they have obviously been doing something right.
At the Regency the location and customer service has been first class and impeccably overseen by the Manager John Bertos.
This review is very much like scalding your kids ...you don't want to be hurtful because sometimes the truth hurts.
Our last 2 stays My family and I have been given 2 bedroom rooms in the south side of the hotel.
These rooms are overshadowed by the huge building next door and makes it necessary to use the lights all day long. The rooms are dark and dreary and are need of furniture and decoration updates. They overlook the dumpsters next door which are used at midnight and the trash collected as early as 5.30am. The noise echoes through the small space between the 2 buildings and leads to broken sleep for all.
The Regency is a timeshare property and look after their "Diamond" members and "club"members which means anyone booking with Expedia Travelocity or any other travel agent direct is classed as a 2nd class guest. This is a shame as I paid top dollar for my stay.
They have also introduced since my last stay, a resort fee ...to use the pools , 1990 style computers and wifi, that dips in and out. In fact the wifi is terrible in the rooms ...or is that just the south side.The resort fee is a room tax that you should pay for in the cost of the room.
Would I stay here again ...yes I have to , as I am already booked with Expedia for July and hope we are in the north side of the building..Will I explore my options for next year...definitely!

Stayed April 2014, travelled with family
Helpful?
1 Thank Jayboy44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Daytona Beach Regency, responded to this review, 17 April 2014
We thank you for your continued patronage, and it is our hope that this experience does not prevent you from returning in the future. There are currently ongoing improvements being made at our location which include remodeling sections of our rooms. We expect this update will help better the feel of the rooms. We regret that your stay was dampened by the shade cast by the building next door and disturbed by their dumpsters and trash collection. While we cannot change our neighbors, we can work with our guests who may be disturbed by this. When a guest contacts us prior to their arrival and makes any special requests known, we will try to satisfy their request at check-in, so long as availability allows. As we are committed to creating an experience that exceeds guest satisfaction, we are concerned that you may have not been made aware of our resort fee. We would like to note that we provide detailed information regarding this on our website ahead of time and make every effort to ensure that our 3rd party rental and exchange partners advise our guests of this at the time of booking. The resort fee will be charged at time of check-in and includes wi-fi, indoor and outdoor pools with water slide, hot tubs, billiards table/game room, BBQ grills, fitness center, newspapers and business center use. We would like to assure you that we treat all of our guests equally, regardless of their method of booking, and we apologize if you felt otherwise. We appreciate all of our guests and strive to ensure that everyone enjoys their stay.
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Blairsville, GA
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 April 2014

My sister and I stayed here with our 4 kids for spring break this year. The staff went above and beyond and was incredibly helpful (more so than most places I've ever stayed). They had no issues with an early check-in with our two babies who needed naps, and were prompt when we needed towels and garbage disposal mishap. The rooms were very clean and spacious. We loved the heated pool and the big kids enjoyed the slide. We did not use any of the kid activities but they looked fun. We were close to the board walk, hot dog vendors on the beach, Ocean Walk, and a Walgreens food mart. Will definitely stay here again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ngamtn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Daytona Beach Regency, responded to this review, 16 April 2014
It is our goal to provide all our guests with excellent service while they are staying with us, and we are delighted that our team helped make your vacation at the Daytona Beach Regency a memorable and enjoyable one! We’re really pleased to read that you are intending to return here, and we can’t wait to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Medellin, Colombia
Level 6 Contributor
110 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 29 March 2014

A very good experience. This is a beachfront property with excellent view. Very friendly staff that treats you Well. Very spaciousi room more like an apartment. Very clean and confortable. Great location that i highly recommend.
Choose a room looking the ocean. The street view ones aré noisy

Room Tip: Not looking the street It are noisy
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jdhag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Daytona Beach Regency, responded to this review, 31 March 2014
Thank you for sharing your thoughts about your stay here at Daytona Beach Regency. We were very glad to hear that our accommodations, customer service, and location exceeded your expectations. Your recommendation is greatly appreciated! We look forward to seeing you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Daytona Beach Regency

Property: Daytona Beach Regency
Address: 400 N Atlantic Ave, Daytona Beach, FL 32118-3925
Region: United States > Florida > Daytona Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#14 On the Beach Hotel in Daytona Beach
#17 Family Hotel in Daytona Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Daytona Beach Regency 3*
Number of rooms: 38
Reservation Options:
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Also Known As:
Daytona Beach Regency Hotel Daytona Beach
Regency Daytona Beach
Sunterra Daytona Beach
Daytona Beach Regency Florida

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