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“Good hotel bad changes and staff.”

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Perry's Ocean Edge Resort
Ranked #18 of 103 Hotels in Daytona Beach
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Good hotel bad changes and staff.”
Reviewed 6 June 2012

Last year was the first year my family ever stayed at Perry's, and we all really loved our stay. So we Decided to come back this year and we can all agree that things have changed for the worst here. The doughnut breakfast was something all the kids were excited for but when we went to it they got rid of all their special doughnuts and only had plain ones in much lower quantities to the point were people had to run to get some before everyone. This was a BIG disappointment to the kids since that was one of their favorite things. But also the same day the kids had another disappointment when they went to play Marco polo during the hotel activities and the women in charge ignored the kids and asked a adult if she was playing and once she answered no she simply walked away from the kids astounding. The employee was very rude and disrespectful to the kids and I was highly disappointed that they had someone like that in charge of the children activities. Though with the bad Marco polo employee the kids were pleased with the bingo game the lady in charge of that was much more friendly and nice. But I defiantly think Perry's needs to take a look at some staff because not only with the rude Women in charge of Marco polo one of the young black janitors was much much more rude then her. When the kids were walking down to the pool he was mopping and he looked up and said "if they fall it's not my fault," well yeah it is if you are "worried" about them falling you should have a wet floor sign out and even if you don't have one out you should never say something so rude to children. Also later this same janitor rudely interrupted our cookout to tell us that we need to clean up our mess and don't leave trash around. All of us astonished by just the rudeness shown by him and even if we left a mess (which we didn't) it is his job to clean it up. Overall minus the bad staff we were very pleased with the room and the cleanliness of the hotel we just hope to see next time we stay better staff and maybe fixing the breakfast set up.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
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Helpful?
3 Thank Perfectkaylaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PColeman, Manager at Perry's Ocean Edge Resort, responded to this review, 9 June 2012
Thank you for taking the time to write your review and for being a Perry’s repeat customer. I regret that what would have been an otherwise happy stay was tainted.

Our new ownership has not only initiated upgrades to the property and multiple guest amenities but has also increased staffing levels to better serve our guests. The training of new staff is a priority and for all of our team, a continuing process.

I’m disappointed to read of your experience. The Perry’s team is usually consistent in earning very high marks for their customer service. I have shared your review with our supervisory staff and they have done the same with their teams.

I hope we will have the opportunity in the future to earn your high marks.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,142 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (238)
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r'ville
Level Contributor
93 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 6 June 2012

We have stayed at Perry's for 37+ years and have enjoyed every minute. The hotel is now under new management and there are improvements going on daily. The staff is more than helpful and they go above and beyond to make you feel at home. For a great way to start the day meet Jac for homemade doughnuts, coffee and juice every morning from 7-10:00. There are activities for young and old throughout the day. Be sure and play bingo and tiedye a Perry's t-shirt while you are here. Play shuffleboard and relax at one of the 3 pools (2 outdoor and one heated indoor) or large hot tub. Perry's is a great place for famlies of all ages. So when in Daytona Beach make Perry's your home away from home.

Room Tip: Ocean front is in either the north or south towers. The garden rooms are excellent as well. Some of...
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  • Stayed June 2012, travelled with family
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    • Cleanliness
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Helpful?
1 Thank bn23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredonia, New York
Level Contributor
107 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 23 May 2012

we've been going here for 26 years.it was family owned for much of that time until the year they had 4 hurricanes,they were fixing the damage from one of them when another came through.they cancelled our reservations for fall of 2005? and we stayed next door at the El Caribe where they assured us that things were fine,that was fine on the bottom 2 floors but the 3 or 4 floors above them had their ceiling on the floors(water damage from the roof).A most interesting 2 week stay,it gave a good chance to see the damage in the area first hand and watch them work on Perry's.They had to have financing come in the fix the rest of the damage and so became a minority partner.They pretty much milked the place for all they could get out and Pacifica(who have Marriots and Hiltons)have taken over ownership and will bring it back to it's former glory.We just came home from a 17 day stay and they(who have only owned it for two weeks)have already poured alot of cash into it.We'll be going back in the fall and hope to be pleasantly surprised.We talked to Rick who is the new manager and were impressed with his ideas.The staff who we've come to know are all 1st rate.

Room Tip: we always get a garden room which are are around the indoor pool.it also has two towers(one on each...
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  • Stayed May 2012, travelled as a couple
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Helpful?
2 Thank jhkinney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taunton, Massachusetts
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 3 May 2012

This is a older oceanfront property, but a lot of propities are old in Daytona. The main thing is that it's clean and comfortable. The staff is also very helpful. The grounds are very nice which, can't be said for a lot of the new hotels. They have a very nice heated indoor pool, but I would prefer to be at one of the outdoor pools, but since neither are heated, no one uses them, even in April, so as a parent of young children you're stuck inside on a beautiful day! I heard while we were there, that this hotel now has new owners. The one thing I would suggest to the new owners would be, make one outdoor pool HEATED and even add a waterslide to that pool, and I guarantee, you would take busniess away from the Sun Viking which is just a motel with a waterslide. I will be following Perry's for next year's vacation and I would love to see my updates.

  • Stayed April 2012, travelled with family
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Helpful?
2 Thank Scamp2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shelby, North Carolina
Level Contributor
43 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 23 April 2012

Just a super nice place to stay, clean as a pin, and a perfect location on the beach front.Excellant ammenities and a Tiki-bar. I have been coming for over 20 years noe, have tryed a few orthers and always come back to PERRYS

Room Tip: I love thr north tower,its the best for me, rooms are very large and all been renovated with large t...
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  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
3 Thank bob k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 April 2012

Nice Hotel directly on Daytona Beach. It’s a little dated, but clean and the grounds are nice. Two outdoor pools are nice, but a little cool (not heated) during our stay in March. They did have a nice indoor pool which is heated, and nice if it’s a cool day. We had nice warm weather, so we didn’t use it too much. We had a Kitchenette which had all the pots/pans and equipment you need. They say that there are balconies, but our room didn’t have one. The breakfast is only donuts. They are fresh made on-site, but there was usually a line of children to eat them up quickly. We didn’t really use this much, as donuts are not a breakfast for our liking. Winn Dixie is directly across the street, so you can buy groceries and do some cooking, which will save you a little money. They do have nice restaurants across the causeway, near the Volusia Mall and the Daytona Speedway (Olive Garden, Chili’s and more).

  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Hankster_1_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
69 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 23 April 2012

Living in Florida affords us the opportunity to visit Daytona frequently. Over the years I have stayed at many different places along the Atlantic. Not only is Daytona my absolute preference, but Perry's is the only place I will stay anymore. I have tried smaller lodges like the Viking and larger resorts like the Hilton and the Wyndham. Each of them offered up some issue or some sort of sacrifice. You won't get that at Perry's! The view is fantastic...the location can't be beat..the staff goes above and beyond to make sure your needs are met and did I mention the donuts? YUM! My advice is simple: if you have an opportunity to visit Daytona, make your stay memorable- stay at Perry's...you'll be glad you did!

  • Stayed September 2011
    • Value
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    • Cleanliness
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Helpful?
2 Thank JAmmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Perry's Ocean Edge Resort

Property: Perry's Ocean Edge Resort
Address: 2209 S Atlantic Ave, Daytona Beach, FL 32118-5398
Region: United States > Florida > Daytona Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Daytona Beach
#16 On the Beach Hotel in Daytona Beach
#24 Romantic Hotel in Daytona Beach
#26 Family Hotel in Daytona Beach
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Perry's Ocean Edge Resort 2.5*
Number of rooms: 213
Official Description (provided by the hotel):
A Daytona Beach hotel with over 1000 ft. of landscaped ocean frontage, two outdoor pools, indoor heated pool & hot tub in a 10,000 square ft. atrium, activities program, outdoor tiki bar, restaurant open for Breakfast & Lunch, free homemade donuts and much more. Located 2.5 miles south of the Convention Center & Pier. Over 75 years of Hospitality Tradition. ... more   less 
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Also Known As:
Perry`s Ocean Edge Hotel Daytona Beach
Perrys Ocean Edge Hotel
Perrys Daytona
Perrys Ocean Edge Resort
Perry's Ocean Edge Resort Daytona Beach, Florida

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