We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing Customer Service”
Review of Plaza Resort & Spa

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Plaza Resort & Spa
Ranked #12 of 74 Hotels in Daytona Beach
GreenLeadersBronze level
Reviewed 30 December 2013

I recently visited the Plaza Resort and Spa for a family reunion. Besides the hotel views and rooms being breath taking, the customer service was top quality. Our rooms were impeccable every night, including all the sand we tracked up rom the beach. The best experience was when a housekeeper saw us coming in from the beach and took the time to speak with us about our stay and room quality, she seemed busy, but took 5 minutes to listen to us. We know the hotel was very busy, but she seemed to really care about our stay. Next time we come to Florida, we know where we will be Staying again. Thanks Wanda, your kindness is greatly appreciated!

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RHONZO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H S, Director of Rooms Operations at Plaza Resort & Spa, responded to this reviewResponded 31 December 2013

Dear Holly F:

Thank you for taking the time to review our Plaza Resort & Spa on Trip Advisor.
We appreciate your business and the excellent review given.

The team and I look forward to your soon return, and appreciate you sharing with your family and friends your excellent stay at the Plaza Resort and Spa.
Have an excellent day Holly.

Sincerely,
David Simmons
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (2,073)
Traveller rating
Traveller type
Time of year
Language

1,878 - 1,884 of 2,073 reviews

Reviewed 29 December 2013

A condo property... as with most in this area, the recession has taken a visible toll in the upkeep and maintenance.

This property, located in a depressed and (for lack of definition) "biker oriented" catchment, offers little to the discerning tourist. There is a beach, as there are in many other destinations but this area of Daytona and the property itself exudes exhaustion.

In essence, a marginal property located in a downward spiraling location.

The property is old and, unfortunately in all probability cannot recover...it suffers from the "lipstick on the pig" syndrome....superficial attempts at renovation are in progress.

one suffers from the overwhelming smell of "old" upon entering...it increases in intensity as you approach your room...but only after surviving a harrowing experience in a mechanically unsound and small elevator (if available).

The room is (following the precedent) also old... the outfitting approximating decades ago...the toilet area reminds one of a sleeper car on the Stuttgart to Paris ost espress...

The balcony has provided a habitat to the local sea bird population and their presence has been physically remembered...

Albeit, there remain few choices in the Daytona area for the price point. But with surprising “add on fees” increasing the tariff, better lodging is certainly available.

Stayed: November 2013, travelled solo
1  Thank holly f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2013

This hotel is honestly the best choice in Daytona. When we stayed here, we had absolutely no complaints. My parents have recently gone back and there have been some renovations done making the hotel stay much more comfortable.
The location is perfect because you have the beach on one side and everything else conveniently located immediately next to the hotel. You never need to take your car because it is all just a few steps away!

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sherry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H S, Director of Room Operations at Plaza Resort & Spa, responded to this reviewResponded 28 December 2013

Good Morning Sherry A:

It was our pleasure having you as our guest at the Plaza Resort and Spa.
We appreciate your business and loyality to our Resort.

Your excellent comments posted on trip advisor regarding your recent stay, is appreciated and will be shared with our team.

The team and I are looking forward to your next stay, Sherry.

Have an excellent day.

David Simmons
Director of Room Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 December 2013

The stay was great and relaxing. Resort staff was nice and friendly. Rooms was very clean and welcoming. The atmosphere will keep you coming back, so be prepared to return. In walking distance to stores and restaurant.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H S, Director of Rooms at Plaza Resort & Spa, responded to this reviewResponded 27 December 2013

Dear Kim B:

Thank you for your excellent review of our Plaza Resort and Spa.
Your comments are being shared with our team, and I can assure you they will be as excited as I am reading your comments.

The team and I look forward to your return, and appreciate you telling your family and friends about your excellent stay, at the Plaza Resort and Spa.

Sincerely
David Simmons

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2013

Very disappointing - when we arrived at the hotel the receptionist told us he has no reservation for us. And shortly after this, he informed us that we have been rebooked to another hotel. This 'partner-hotel' was in a bad location and the room was rather shabby and not clean with a view of the construction site for the car park. Very poor service, never again 'The Plaza Resort & Spa Daytona'!!!!

Stayed: November 2013, travelled as a couple
3  Thank WaveriderBerlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H S, Manager at Plaza Resort & Spa, responded to this reviewResponded 1 January 2014

Dear Waverider:

Thank you for the candid!

As noted in your review, when you came to our hotel, you were referred to another property where your reservations were booked.
My sincere apologies that you stay was not an excellent one, and I would invite you please give us an opportunity to have you as our guests.

Please contact me directly when you are ready to book your stay for your next visit to the Daytona Beach area, and I can assure you that the team and I will ensure that your stay with us is excellent.

Sincerely,
David Simmons
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2013

They stay was great. The only issue is that we had the "Do Not Disturb" on door and noticed someone came in to change out the clock radio.
The complimentary drinks were great. The bartender was friendly and very efficient. The whole atmosphere was relaxing of the sounds of the ocean waves crashing. We had a great view of the ocean. This is definitely great place to stay.



  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Greg W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H S, Director of Room Operations at Plaza Resort & Spa, responded to this reviewResponded 18 December 2013

Dear Greg W:

The team and I at the Plaza Resort and Spa wishes to say thanks for the excellent review on trip advisor.

We appreciate you taking the time to tell us about your stay, and look forward to having you as our guest in the near future.

Have an excellent day!

David Simmons
Director of Rooms Operations.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2013

My kids wouldn't leave the hotel unless I booked another stay! This hotel had a great staff with top notch cleanliness. It was an amazing place to stay due to the ocean-front rooms. Out of the best places we've traveled to (VA Beach, Myrtle Beach, etc), this hotel in Daytona Beach was number one. The staff was extremely kind towards my kids. Unfortunately, time passed by quickly and the three nights were over - which is why my next stay will be for seven nights!

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hosam123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H S, Director of Room Operations at Plaza Resort & Spa, responded to this reviewResponded 13 December 2013

Dear Hosam 123:

The team and I at the Plaza Resort & Spa, appreciates the excellent story you shared on trip advisor, regarding your recent stay with us.
We appreciate your business and loyality to our Resort.

Please contact me directly, prior to your next visit, as I would appreciate the opportunity to personally welcome you and the kids back to the Resort.

Have an excellent evening!

David Simmons
Director of Room Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Daytona Beach hotels
2.1 mi away
Holiday Inn Resort Daytona Beach Oceanfront
0.2 mi away
Best Western Daytona Inn Seabreeze
0.7 mi away
Hampton Inn Daytona Beach/Beachfront
Show Prices
Show Prices
Show Prices
0.5 mi away
Holiday Inn Hotel & Suites Daytona Beach
2.3 mi away
Daytona Beach Resort and Conference Center
0.2 mi away
Daytona Beach Regency
Daytona Beach Regency
#21 of 74 in Daytona Beach
458 reviews
Show Prices
Show Prices
Show Prices

Been to Plaza Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Plaza Resort & Spa

Address: 600 N Atlantic Ave, Daytona Beach, FL 32118-3803
Phone Number:
Region: United States > Florida > Daytona Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Daytona Beach
#3 Top resorts Hotel in Daytona Beach
#6 Business Hotel in Daytona Beach
#8 On the Beach Hotel in Daytona Beach
#8 Green Hotel in Daytona Beach
#8 Romantic Hotel in Daytona Beach
#11 Family Hotel in Daytona Beach
Price Range: £79 - £185 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Plaza Resort & Spa 3.5*
Number of rooms: 322
Official Description (provided by the hotel):
Stretching across the Seabreeze Avenue beach approach, the historic Plaza Resort & Spa has been entertaining guests for over a century. Discover the grand tradition of hospitality and service at this sparkling Daytona Beach hotel. Stretch out in our elegant, spacious accommodations and enjoy stunning views of the Atlantic Ocean. Experience true relaxation at our very own Ocean Waters Spa, the only full-service European-style spa in Central Florida. Transform your typical seaside getaway into one where you discover what affordable luxury is all about at this historic Daytona Beach Florida hotel, where extraordinary comfort begins with a premier setting. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Expedia, Hotels.com, HotelsClick, getaroom.com, Ebookers, 5viajes2012 S.L. and HotelQuickly so you can book your Plaza Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Plaza Resort And Spa
Plaza Hotel Daytona Beach
Plaza Resort Daytona Beach
Plaza Resort & Spa Daytona Beach, Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing