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“Thankful for honest housekeepers at the Plaza.”
Review of Plaza Resort & Spa

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Plaza Resort & Spa
Ranked #12 of 72 Hotels in Daytona Beach
GreenLeadersBronze level
Newnan, Georgia
1 review
“Thankful for honest housekeepers at the Plaza.”
Reviewed 27 May 2014

It was a good place to stay. Everything nice and clean and quiet for a nice relaxing time. This is a historic hotel that we always wanted to stay in. The experience was worth the wait to stay there. We accidently left jewelry that housekeeping found and shipped to our home. Great place!!





  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NMarkesbery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H S, Director at Plaza Resort & Spa, responded to this review, 28 May 2014
Dear NMarskbery:

Thank you for taking the time to review our resort on trip advisor.
My staff and I take your comments very seriously and use your feedback to improve as well as recognize our team for the excellent service that they provide.

We apprecitate you sharing your excellent experiences and look forward to having you as our guest in the near future.

Sincerely,
David Simmons
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,966 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (555)
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Mulberry, Florida
Level 2 Contributor
3 reviews
3 hotel reviews
Reviewed 27 May 2014

I would like to take a moment to let everyone know how great this hotel is. From the room, which was beautiful, to the staff who were extremely nice, to the food, all were 4 star quality. We ate in the restaurant for breakfast buffet(very good!!!) and Dinner (also very good!) We had lunch at the pool bar & grill(really yummy!) and we had food at the veranda bar also. Although they were a little pricey on some things it was well worth it!! I do need to mention the few not so great things also, like the elevators!! There are only 3, they hold maybe 6 adults comfortably, but were packed with as many as 12!! They were extremely slow, waiting lines to get on, not sooo good! Also the pool, which I am sure was cleaned daily, was soooo packed with people, it was cloudy and clumps of human hair floated by!!! YUK! Also the railing on our balcony was broken-oops forgot to tell management!!! (sorry!)

Room Tip: I would advise floors 6 on up, ocean view was just as good as ocean front!
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gammyc57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H S, Director of Rooms at Plaza Resort & Spa, responded to this review, 1 June 2014
Good Morning Gammy C57:

Thank you for your review on trip advisor about your recent stay.
We appreciate you taking the time to inform us of your excellent experiences at our resort.

Please share with your friends and family your experiences and we look forward to having you as our guest again very soon.

Sincerely,
David Simmons
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cary, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2014

If you want to get away from the hustle and bustle of Daytona and still enjoy Daytona , then the plaza is your place. It was fun for the family . The experience was great, yes I may have pain more for the rooms, but it was worth the extra money for the ambiance.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sumner69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H S, Director of Rooms at Plaza Resort & Spa, responded to this review, 28 May 2014
Dear Summer:

Thank you for the review on trip advisor.
Summer, you are correct, we are the best kept secret. However now that word is out please share with your family and friends, our secret in providing excellent service to each guests.

Thanks for making aware to our trip advisor community the best kept secret, Summer.

Have an excellent day.

David Simmons
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
florida
Level 6 Contributor
120 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 26 May 2014

I booked a regular room on a discount website, and received a great price. Upon arrival we were greeted by Erin, and quickly given our room keys, and coupons for two complimentary cocktails. Upon going up to our room, our key would not work. Finally, we were able to open the door, only to find that the room was occupied! OOPS!!! Back down to Erin, and with many apologies, we received a complimentary upgrade to a King Suite with ocean view on the 10th floor. What a beautiful room!!! Full kitchen, living room, TWO roomy balconies, and extremely clean. That is customer service! The staff in general are very friendly and helpful. You must take into consideration when getting a good rate at this hotel, that there is a $25 per night resort fee, which includes valet parking, which we took advantage of. But, the hotel is beautiful, right on the beach, within walking distance to restaurants and the pier. We did not try the restaurants, but did use our complimentary drink coupons at the pool bar, and received the greatest service, as they did not have the wine I usually drink, but the nice barista, offered to fix me a wine with fresh raspberries to make it more to my liking. We would definitely stay here again!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kirbey38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H S, Director of Rooms at Plaza Resort & Spa, responded to this review, 28 May 2014
Dear Kirbey:

We appreicate your trip advisor review and informing us that your stay was excellent.
My staff and I take your comments very seriously and use your feedback to improve as well as recognize our team for the excellent service that they provide.

Thank you for your business Kirbey and we look forward to your return stay.

Have an excellent day.

David Simmons
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tamarac, Florida
1 review
Reviewed 26 May 2014

The hotel is beautiful, the view from the balcony is captivating, you can view the beautiful sunset and sunrise, the view of the ocean, the pool and enjoy people watching. The staff are friendly and courteous. Everything you need is in walking distance, the boardwalk, restaurants, game room for the kids, there is live music at both the hotel and surrounding areas. If you want a relaxing weekend this is where you choose. My friends and I were her Me,oriel weekend. Having a great weekend. Look forward to returning some time in August 2014

Room Tip: Rooms on the east side show a beautiful sunset and view of pool and entire beach area
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H S, Director of Rooms at Plaza Resort & Spa, responded to this review, 28 May 2014
Dear Sandy M:

The team and I appreciate your excellent review on trip advisor.
We are pleased to hear that this was the most memorable Memorial Weekend, and you will be returning as our guest.

Your business is appreciated Sandy M.

Have an excellent day.

Sincerely,
David Simmons
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, Maryland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 May 2014

Room overlooked loud, large vent that smelled like greasy food. We could not even hear the ocean it was so loud. We also could not enjoy sitting on patio because of it. 20 to 30 min wait for an elevator.Free parking but was told there was an activity fee. $45. Parking lot way too small for the large building. Luckily we got the last spot after being down on the beach all day. We didn't go to dinner for fear there would be no spots when we came back for the night. Lastly, the room had over powering air freshener that was too strong and have me headache. It's a shame. It's a nice place but not sure i would come back for those reasons.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kll21001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H S, Director of Rooms at Plaza Resort & Spa, responded to this review, 28 May 2014
Dear kll21001


We appreciate you taking the time to share with our trip advisor community a review on our resort, and your excellent experience.
Thanks for your business and we look forward to having you as our guest next year.

Have an excellent day.

Sincerely,
David Simmons
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level 3 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 25 May 2014 via mobile

The hotel was beautiful. There were several places to eat and the food was good. Breakfast buffet was fantastic. Live music and plenty of acivities. Lots of beachfront territory that is not over run from pubic beach area. Great stay. Great time.

Stayed May 2014, travelled with friends
Helpful?
Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H S, Director of Rooms at Plaza Resort & Spa, responded to this review, 28 May 2014
Good Afternoon Amy:

The team and I appreciate your excellent review of our resort on trip advisor.
Thank you for your business and loyalty to our resort, and informing us that you will be returning soon.

Please share with your family and friends the excellent experiences you enjoyed during your stay.

Thank you Amy and have an excellent day.

David Simmons
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Plaza Resort & Spa

Property: Plaza Resort & Spa
Address: 600 N Atlantic Ave, Daytona Beach, FL 32118-3803
Phone Number:
Region: United States > Florida > Daytona Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Daytona Beach
#3 Top resorts Hotel in Daytona Beach
#6 Business Hotel in Daytona Beach
#8 On the Beach Hotel in Daytona Beach
#8 Green Hotel in Daytona Beach
#8 Romantic Hotel in Daytona Beach
#11 Family Hotel in Daytona Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Plaza Resort & Spa 3.5*
Number of rooms: 322
Official Description (provided by the hotel):
Stretching across the Seabreeze Avenue beach approach, the historic Plaza Resort & Spa has been entertaining guests for over a century. Discover the grand tradition of hospitality and service at this sparkling Daytona Beach hotel. Stretch out in our elegant, spacious accommodations and enjoy stunning views of the Atlantic Ocean. Experience true relaxation at our very own Ocean Waters Spa, the only full-service European-style spa in Central Florida. Transform your typical seaside getaway into one where you discover what affordable luxury is all about at this historic Daytona Beach Florida hotel, where extraordinary comfort begins with a premier setting. ... more   less 
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Also Known As:
Plaza Resort And Spa
Plaza Hotel Daytona Beach
Plaza Resort Daytona Beach
Plaza Resort & Spa Daytona Beach, Florida

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