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“Daytona beach hotel”
Review of Plaza Resort & Spa

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Plaza Resort & Spa
Ranked #20 of 103 Hotels in Daytona Beach
GreenLeadersBronze level
grandmacani
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Daytona beach hotel”
Reviewed 4 July 2014

We booked on the internet which turned out to have a glitch that let us book a studio for a special price and on check in found out that there were none available. We arrived after a grueling 24 hr drive for a funeral. Having found that the room we had selected was not available just blew the top off of everything. We were 2 brothers and 2 sisters traveling together and needed the studio room. After explaining to the manager along with our email confirmation we had to settle for a regular room.

The next morning at 9:30 am we received a call that the room was available. The hotel then sent a bellman to help us move our belongings. The studio is a corner room with 2 balconies and 4 chairs. The room had 2 queen beds and a sofa that gave the guys their own beds. After the funeral we found that management sent fruit cheese and crackers.

The pool is beautiful, only steps away from the ocean. Basketball and lawn games are available. Towels are provided at the pool. Valet parking was included as well as self park. There is a snack bar at the pool. I hop resturant across the street. There was a movie at the pool one evening.

The only problem, the elevators. 3 to service our part of the hotel. Had trouble during check out hours and pool hours to catch one that had room.

This is a nice hotel on Daytona beach.

Room Tip: The studios on the first level have balcony gates right out to the pool and ocean.
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank grandmacani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H S, Director of Rooms at Plaza Resort & Spa, responded to this review, 5 July 2014
Dear grandmacani:

Thank you for your excellent review of our resort.
We appreciate you sharing your experiences with the trip advisor community.

Please share with your family and friends your excellent experiences at our resort. Our hope that your next stay with be an opportunity to relax and enjoy the excellent amenities our resort provides with your family.

Your business is appreciated.

Have an excellent days.

Sincerely,
David Simmons
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Windermere
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 July 2014

This stay was no where near worth the cost, plus they take an additional $50 without telling the customer
Pool was loud and over crowded and the staff was rude.
I will never be back or recommend this horrible hotel!!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H S, Director of Rooms at Plaza Resort & Spa, responded to this review, 7 July 2014
Good Evening Chris P:

Thank you for taking the time to review our resort on trip advisor.
Your comments with regards to your stay is appreciated and will be shared with our management team for immediate correction.

Thanks for your business Chris and have an excellent evening.

Sincerely,
David Simmons
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palmetto, Florida
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 July 2014

Nicely kept up high rise hotel right on the beach. Ocean view rooms are as good as oceanfront, at least the one I am in. So, if you really must stay in Daytona Beach, I'd recommend this hotel.

But why stay in Daytona Beach? The beach itself reminds me of the Jersey Shore. If that's your style ok, but I'm in Florida for a reason!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H S, Director of Rooms at Plaza Resort & Spa, responded to this review, 4 July 2014
Good Morning Maria S:

Thank you for the excellent trip advisor review.
We appreciate you informing the trip advisor community, should they visit the Daytona area, our resort would be the hotel of choice.

Your business is appreciated. Please share your excellent experience with Friends and Family and invite them to experience our resort.

Sincerely,
David Simmons
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
Reviewed 3 July 2014

Everything about this hotel was great. Amazing room, view and customer service. All of the staff were extremely helpful, but Errin at the front desk went above and beyond to make our stay extra special. The location is within walking distance of almost everything you need. We're already planning our next visit.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teresa1116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H S, Director of Rooms at Plaza Resort & Spa, responded to this review, 3 July 2014
Dear Teresa 1116:

Thank you for the excellent trip advisor review.
We appreicate you sharing your comments with us and the trip advisor community.

Teresa, thank you for sharing that we are 'best on the beach'.
Please share with your friends and family your excellent experiences, and invite them to come visit our beautiful resort.

Have an excellent day Teresa.

Sincerely,
David Simmons
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Wales, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 July 2014

Daytona has so many hotels to choose from that it definitely can be hit or miss, but I was very happy with The Plaza Resort & Spa. Stayed 2 nights and enjoyed everything about the place. Visited the bar, ordered food at the pool and had the breakfast buffet in the restaurant. All good with fair prices. The location can't be beat.
The room was very comfortable, beds and kitchenette area great. A little small, suggest getting adjoining rooms for a family of 4 or more, unless you have small children. Movie night at the pool was a big hit with the kids.
Word of warning: DO NOT order/eat at the nasty pizza place across the street!

Room Tip: The balcony of our south 14th floor room was small. If that's important to you - ask when makin...
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank L C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H S, Director of Rooms at Plaza Resort & Spa, responded to this review, 3 July 2014
Dear LC:

The team and I appreciate you taking the time to inform us that your stay was excellent.
My staff and I take your comments very seriously and use your feedback to improve as well as recognize our team for the excellent service that they provide.

We appreicate your business LC.

Have an excellent day.

Sincerely,
David Simmons
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 July 2014 via mobile

Great location and nice place to stay. Only complaint was the extremely rude desk clerk. I assumed she was upset I got a great deal on price line. She stated 'I don't care what price line charged you...we charge a resort fee'...and went downhill from there.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mcullen55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H S, Director of Rooms at Plaza Resort & Spa, responded to this review, 3 July 2014
Dear McCullen 55:

Thank you for your review on trip advisor.
My apologies for the unacceptable tone of the Associate checkin you in. Please be assured this is in no way representative of the excellent service our Associates provide our guests, and will be addressed.

We appreciate the information provided and look forward to your return.

Have an excellent day.

Sincerely,
David Simmons
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Royal Palm Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2014

I brought my family for a reunion and my stay was fantastic the housekeeper Victoria was one of the nicest people.. she was so good to us and responsive. .. Charles and chad in valet made my coming and going extremely pleasurable. .as they were so friendly and polite. I would recommend this hotel to anyone. . The rooms are clean and the establishment is 1st class...we look fforward to seeing victoria, Charles and chad again real soon thanks guys

Stayed June 2014, travelled with family
Helpful?
1 Thank Eric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H S, Director of Rooms at Plaza Resort & Spa, responded to this review, 2 July 2014
Good Evening Eric R:

Thank you for your trip advisor review.
The team and I appreciate you informing the trip advisor community about your excellent stay at our resort.

Your comments with regards to the excellent service levels from our Associates will be shared with each Associate mentioned and I can assure you they will be as pleased as I am reading your comments.

Have an excellent evening.

Sincerely,
David Simmons
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Plaza Resort & Spa

Property: Plaza Resort & Spa
Address: 600 N Atlantic Ave, Daytona Beach, FL 32118-3803
Phone Number:
Region: United States > Florida > Daytona Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Daytona Beach
#5 Top resorts Hotel in Daytona Beach
#8 Business Hotel in Daytona Beach
#10 Green Hotel in Daytona Beach
#13 Romantic Hotel in Daytona Beach
#17 On the Beach Hotel in Daytona Beach
#19 Family Hotel in Daytona Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Plaza Resort & Spa 3.5*
Number of rooms: 322
Official Description (provided by the hotel):
Stretching across the Seabreeze Avenue beach approach, the historic Plaza Resort & Spa has been entertaining guests for over a century. Discover the grand tradition of hospitality and service at this sparkling Daytona Beach hotel. Stretch out in our elegant, spacious accommodations and enjoy stunning views of the Atlantic Ocean. Experience true relaxation at our very own Ocean Waters Spa, the only full-service European-style spa in Central Florida. Transform your typical seaside getaway into one where you discover what affordable luxury is all about at this historic Daytona Beach Florida hotel, where extraordinary comfort begins with a premier setting. ... more   less 
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Also Known As:
Plaza Resort And Spa
Plaza Hotel Daytona Beach
Plaza Resort Daytona Beach
Plaza Resort & Spa Daytona Beach, Florida

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