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“Close to beach - great value”

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DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton
Ranked #3 of 18 Hotels in Deerfield Beach
Norman, Oklahoma, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Close to beach - great value”
Reviewed 1 August 2013

We enjoyed our stay at this hotel. The location was good and not far from the beach. The staff was very welcoming and helpful. Thomas (Tom) made excellent suggestions about the area, the beds were comfortable and the rooms were clean and quiet. The staff in the dining area was a different story except for one Hispanic lady who was excellent (I wish I could remember her name). Breakfast made to order omelets were delicious but there was only one waitress and she was not nice (possibly overworked?) For the price of a dinner...we only ate there one night. We were part of a cruise package and our meals were supposed to be included. Dinner (after applying vouchers) was still $45 and no alcohol. There are plenty of other wonderful places to eat in the area, especially close to the beach.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DeAnna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dfld, General Manager at DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton, responded to this review, 6 August 2013
Thank you for writing to us about your visit and we are glad you enjoyed the hotel. Thank you also for your feedback on the restaurant and we are addressing the issues you bring up.
We hope you will have the opportunity to stay with us again.

Sincerely,
Walter Chapman
General Manager
954-422-1773
walter.chapman@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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980 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (114)
Date | Rating
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English first
Rochester, Michigan
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 30 July 2013

I travel for business almost every week so it's really nice when you find a hotel where the staff are friendly, the rooms are nice and the food is good. This hotel is located right off of I-95 between Boca and Fort Lauderdale. It's less than a 10 minute drive to the beach. The pool and hot tub are nice and usually pretty quiet. The restaurant breakfast buffet hits the spot (you can have an omelette made to your liking), the wings and French Onion Soup are really good and the staff always has a smile ready when you arrive. I had my wife come down a few weeks ago and Temy and Marcel at the front desk did a really nice thing by upgrading us to one of the suites on the 8th floor. It was fun having a large living room, bar area, 2 balconies and the bedroom on the second floor (our 12-year old son was jealous). And you can't write a review about a DoubleTree hotel without mentioning the cookies. They are always warm and delicious!

Room Tip: 828 if you want to spoil yourself or throw a party!
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JPintheD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dfld, General Manager at DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton, responded to this review, 6 August 2013
We are glad you enjoyed your visit and have shared your comments with Temy, Marcel and the restaurant staff.
We look forward to seeing you again.

Sincerely,
Walter Chapman
General Manager
954-422-1773
walter.chapman@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tappahannock, Virginia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 July 2013

Hotel is nice, rooms are nice but if you are on one of the cruises and have paid for your meals to be included in your land stay before or after the cruise ....beware.....you will be treated very badly at meal time. I'm not picky and enjoy just about everything on vacation just because I am on vacation, I have never been treated like I was at this location....I don't think they get the fact that yes I did pay for my meals in my package....don't want to wait on you - left our family sitting for over 30 min to take our order- then was exactly 56 mins to get our food....another 30 or so get the check to sign and our drinks where never refilled until we got up and found someone...then the rudness of the wait staff....a young waitress filled our drinks at one meal and the person who was training her asked her who told her to do that...basically she was getting fussed at for taking care of us....it was weird and we went through 4 days of it, made us want to just go purchase meals somewhere else even though we had paid for these meals. They made us feel guilty for using our meal credits and I was still tipping based on what the bill would have been so I was really confused on why they where doing this to us, I did meet several others who where on the cruise and they where having the same issues with the service and rudness toward them.... I also had a problem with how much they charged my card - security deposit, first charge was correct then 2 days later I noticed another charge for $96 that no one could explain - first they said it was a security deposit but when I showed them where they had charged my card already for that - they just said they would take it off...yeah 7 days later it came off....still don't know what that was all about???

  • Stayed June 2013, travelled with family
    • Value
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Helpful?
2 Thank Sheri C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dfld, General Manager at DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton, responded to this review, 26 July 2013
I'm very sorry to hear about the poor service experience you encountered. We pride ourselves in friendly and accommodating service and can assure you that we're addressing your concerns with our team. If you have a moment, please contact us so we can follow up with you and further assist in your billing concerns.

Sincerely,
Walter Chapman
General Manager
954-422-1773
walter.chapman@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ormond Beach, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 July 2013

I recently returned to South Florida to visit friends and former working associates. I had previously lived in the area and moved away some fifteen years ago. I chose the Double Tree for the location and value and was extremely pleased with my stay. The hotel staff was very friendly and accomodating both at check in as well as check out. The location to the Interstate was convenient, I definetly plan on returning.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank James M O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dfld, General Manager at DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton, responded to this review, 25 July 2013
Thank you for staying at our hotel and sharing your experience. We look forward to your return.

Sincerely,
Walter Chapman
General Manager
954-422-1773
walter.chapman@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
boca raton
1 review
Reviewed 24 July 2013

This was proabaly the best hotels i ever stayed at. the room was perfect and its so worth going again! the price for the type of room i got was excellent! The service and customer service was very helpful and understanding. They make you feel like your at home. When i come to a hotel i want to feel welcomed not just any guest checking in. At the double tree i felt very comfortable and myself. It was the BEST hotel ever!

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kiara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dfld, General Manager at DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton, responded to this review, 25 July 2013
Thank you for taking the time to write about our hotel. We appreciate your kind comments.

Sincerely,
Walter Chapman
General Manager
954-422-1773
walter.chapman@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 18 July 2013

It was close to I-95 and easy to get to from airport. Great to have shuttle bus to come to train station to pick up drop off people. Entire staff was friendly and cheerful. Our banquet room was ready for us to decorate as scheduled. My suite was fresh and clean plus handicap accessible which I asked for. Food was excellent at all buffets and at our banquet dinner. I would recommend this to anyone that is in the area of Deerfield Beach, FL

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Tina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dfld, General Manager at DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton, responded to this review, 25 July 2013
Happy we met all your requirements and thank you for recommending us.

Sincerely,
Walter Chapman
General Manager
954-422-1773
walter.chapman@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rock Hill, South Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 July 2013

Beautiful hotel! One of the reasons this hotel received such a high rating is the incredible staff! So helpful, polite, and patient! Would stay here again and again! Enjoy beautiful beach area...only a few miles away. Hotel staff will guide you where to park or you can use their convenient (free) shuttle. Was a great stay!

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dfld, General Manager at DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton, responded to this review, 25 July 2013
Thank you for posting. Have shared your comments with all our staff.

Sincerely,
Walter Chapman
General Manager
954-422-1773
walter.chapman@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton

Property: DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton
Address: 100 Fairway Dr, Deerfield Beach, FL 33441-1856
Phone Number:
Region: United States > Florida > Broward County > Deerfield Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Deerfield Beach
#5 Family Hotel in Deerfield Beach
#5 Romantic Hotel in Deerfield Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton 3.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Hilton Deerfield Beach/Boca Raton Hotel Deerfield Beach
Hilton Hotel Deerfield Beach
Deerfield Beach Boca Raton Hilton
Hilton Boca Raton
Deerfield Beach Hilton
DoubleTree By Hilton Hotel Deerfield Beach - Boca Raton Florida

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