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DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton
Ranked #2 of 18 Hotels in Deerfield Beach
Cumming
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Shocking!!!!”
4 of 5 bubbles Reviewed 25 July 2014 via mobile

How about swiping your card & opening the door only to find a poor couple already in the room to make it worst the poor people were in bed & ???
As a result I will never go in ANY room without banging first !
When I went to the front desk the clerk said sorry gave me another room & said "Would You Mind Commenting That I Provided Excellent Service".

Stayed July 2014
Helpful?
2 Thank MrrobK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, General Manager at DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton, responded to this review, 30 July 2014
Dear MrrobK,

Thank you for sharing you experience on TripAdvisor. I sincerely apologize for your arrival to your room and the response of our staff, and I have taken immediate measures to ensure it does not happen again. Please allow me to welcome you back to the hotel, and it would be my pleasure to make your reservations for you. I look forward to hearing from you soon and welcoming you back to the DoubleTree.

Warm regards,

Tom Mulroy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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967 reviews from our community

Traveller rating
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    247
    129
    76
    57
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (114)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
bradenton, United States
1 review
5 of 5 bubbles Reviewed 25 July 2014

Really close to work function that I was attending for the week. Clean room and comfortable bed and pillows Very clean room and the ground were very nice. Work out area is very nice and does offer you everything you need. I would highly recommend this hotel to anyone

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Adam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, General Manager at DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton, responded to this review, 30 July 2014
Dear Adam B.,

Thank you for your excellent comments and recommendation for the DoubleTree Deerfield Beach/Boca Raton Hotel. I am very proud of the efforts of our team to take such great care of you, and we look forward to your return on your next visit to South Florida.

Please reach out to me directly if I can be of assistance in making your next reservations.

Best regards,

Tom Mulroy
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Key Biscayne, United States
2 reviews
4 of 5 bubbles Reviewed 23 July 2014

Clean Lobby and pool area. The staff is more then friendly, but they may not get it right the first time. Pet Friendly is a plus up to 50Lbs with treats at the front desk, if not for this I would have rated average. fun pool for kid with bar next to it

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Carlos A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, General Manager at DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton, responded to this review, 25 July 2014
Dear Carlos A.,

First let me thank you for your wonderful comments about our lobby, pool area, pet amenities, and staff service to you. I will pass along your comments to our team and appreciate you recognizing their excellence.

I would love to hear more about how we could have improved your experience, and I welcome you to reach out to me at 954-422-1773 to further discuss your stay. We look forward to your return to allow us to show you our improvements. Please reach out to me directly to make your next reservations.

Best regards,

Tom Mulroy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
O Fallon, United States
2 reviews
4 of 5 bubbles Reviewed 21 July 2014

I love this hotel when I stay in Deerfield Beach for work b/c it's close to the office, not far from the beach, and a stones trow from well known restaraunts. Staff remembers you, and treats you with respect. Always clean.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, General Manager at DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton, responded to this review, 25 July 2014
Dear Michelle G.,

Thank you for your loyalty to our hotel, and I appreciate the time you took to share your story. We always want your stay with us to be excellent, and it would be my great pleasure to meet you and hear more about your past stays and how you feel we can improve. Please reach out to me when you are returning to the DoubleTree Deerfield Beach/Boca Raton, and I look forward to your return.

Warm regards,

Tom Mulroy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
2 of 5 bubbles Reviewed 10 July 2014 via mobile

Very basic rooms, they advertise the shuttle service but it's not effective, called and waited for a shuttle for over an hour from the beach. I had to eventually call a cab. The free breakfast is ok but the silverware wasn't clean on two separate occasions. The night staff in the restaurant seemed to more professional than the morning. Always felt rushed while talking to quest services. Overall not pleased.

Stayed July 2014
Helpful?
Thank Derico B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, General Manager at DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton, responded to this review, 11 July 2014
Dear Derico B.,

Thank you for taking some time to share your experience with me. I am very sorry we failed to meet your expectations and did not deliver an excellent experience to you. Your comments will be reviewed with our guest services and food and beverage teams to address your concerns to ensure they are not repeated again.

Your satisfaction and loyalty is very important to me. Please reach out to me to make amends for your experience, and I look forward to hearing from you soon. Thank you.

Warm regards,

Tom Mulroy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DeRidder, United States
1 review
5 of 5 bubbles Reviewed 9 July 2014

This by far is the best hotel I've stayed! From checking in to checking out... Your treated like a family member and not just a guest!!! Only flaw is when other guest close doors at night you can here them because it's that quiet, until that moment...

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Fidel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, General Manager at DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton, responded to this review, 11 July 2014
Dear Fidel C.,

Thank you for your awesome review of our hotel. I am thrilled to share your comments with the DoubleTree team, and we look forward to your return in the near future.

Best regards,

Tom Mulroy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boca Raton, Florida
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 2 July 2014

The DoubleTree by Hilton Hotel located in the Deerfield Beach - Boca Raton area is in close proximity to the beaches. The staff there are very accommodating and the amenities are more than sufficient! The hotel has a restaurant and bar/lounge on the grounds which offers a comfortable setting right next to the pool.

I found the courtesy van a convenient form of transport to and from the beach and the surrounding areas, eliminating the need to locate a parking space. Parking can be at a premium near the water, so take advantage of the free transport. I think the courtesy van runs until 10:00pm, but call to check. I like staying there for mini-getaways which is once every 2 months or so!

Enjoy your stay!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Riko C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom M, General Manager at DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton, responded to this review, 8 July 2014
Dear Riko C.,

Thank you for your excellent review complimenting our staff, hotel amenities, restaurant experience, and shuttle van service to the beach. We are thrilled to have you as one of our frequent guests, and I look forward to meeting you upon your return.

Best regards,

Tom Mulroy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton

Property: DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton
Address: 100 Fairway Dr, Deerfield Beach, FL 33441-1856
Phone Number:
Region: United States > Florida > Broward County > Deerfield Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Deerfield Beach
#5 Romantic Hotel in Deerfield Beach
#5 Family Hotel in Deerfield Beach
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton 3.5*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Hilton Hotels Direct, Hotels.com, Odigeo, TravelUp, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Deerfield Beach/Boca Raton Hotel Deerfield Beach
Hilton Hotel Deerfield Beach
Deerfield Beach Boca Raton Hilton
Hilton Boca Raton
Deerfield Beach Hilton
DoubleTree By Hilton Hotel Deerfield Beach - Boca Raton Florida

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