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“Needs major remodeling”

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Best Western Crossroads Inn
Certificate of Excellence
GreenLeadersGold level
Tucson, Arizona
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Needs major remodeling”
Reviewed 29 May 2014

Very outdated property that probably hasn't been remodeled since the 80s. Noisy AC and very flimsy door locks, too. The only good thing they have going is their staff - they were all very friendly and talkative.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VicUSofA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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340 reviews from our community

Traveller rating
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    56
    22
    23
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134
90
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47
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Springfield, Louisiana
Level 5 Contributor
88 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 28 May 2014

The wife and I stayed here on a weekend trip to do some diving around the area. The front desk was very helpful with our check in and even provided areas to see while staying. The rooms we clean and in very neat order to say the hotel is somewhat older. The bed was surprisingly comfortable.

The only downside I didn't like is a few rooms down was a smoking room so smoke smell was emitting into the hallway. But, with the open hallway allowed the smell to dissipate quickly.

I would stay here again when diving in the area or just passing through.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TLB_017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
voncile c, Front Office Manager at Best Western Crossroads Inn, responded to this review, 1 October 2014
Thank you for staying with us. We try to meet all our divers needs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springville, United States
2 reviews
Reviewed 26 May 2014

One of my favorite areas and the hotel meets my needs. Very good full breakfast served which increases the value of your dollar. All staff are very helpful and friendly. The hotel is an older building but it's maintained well and has several upgrades.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Elton L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
voncile c, Front Office Manager at Best Western Crossroads Inn, responded to this review, 1 October 2014
Thank you for being part of our hotel family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Pierce, Florida, Usa
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 May 2014

Beautiful trees, clean, comfortable rooms and very nice breakfast in the restaurant. Staff is very helpful and very courteous. We have stayed at this property four times and continue to come back every time we travel to our summer home and back again to FL

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Miriam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
voncile c, Front Office Manager at Best Western Crossroads Inn, responded to this review, 1 October 2014
Thank you for becoming a part of our family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedias, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 April 2014

I stay at Best Western Crossroads Inn, Defuniak Springs, Florida, when I am traveling through Florida. Why do you need 200 characters? For me this is the best location for me to stop. I do travel a lot for my business to 9 states. All I do is spend the night and leave, do not know much about the area. I been treated very well, just don't know people by there name. Just don't know what the review about.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Homer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
Level 4 Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 April 2014

This property is desperately in need of a makeover. However the I still prefer to it the "stick made" hotels. With concrete block construction, the rooms are quiet. The lounge is good with just enough locals to make it interesting. (a few real characters)

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Kenneth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
voncile c, Front Office Manager at Best Western Crossroads Inn, responded to this review, 26 April 2014
We will be making improvements in the near future, Thank you forchoosing us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
Reviewed 23 April 2014

I made reservations through the best western general reservation 800 number for a room along the way on an interstate move, and the operator was very helpful and accommodating (helped select the most convenient location on our route, also we were traveling with birds and she called the specific hotel ahead to make sure they would accept birds). The reservation process was smooth and efficient. Then on the day of the move complications arose that put us behind schedule, and Best Western was again extremely helpful in making a last minute change in our reservations even past the typical cutoff time for cancellation. Very pleased with the level of customer service!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aubreyi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
voncile c, Front Office Manager at Best Western Crossroads Inn, responded to this review, 26 April 2014
Thank you for choosing us as your place to stay in DeFuniak Springs, We will be making more improvements in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Crossroads Inn

Property: Best Western Crossroads Inn
Address: 2343 US Highway, 331 S, DeFuniak Springs, FL 32435
Phone Number:
Region: United States > Florida > Florida Panhandle > DeFuniak Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in DeFuniak Springs
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Crossroads Inn 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Crossroads Hotel Defuniak Springs
Best Western Defuniak Springs
Defuniak Springs Best Western
Best Western Crossroads Inn DeFuniak Springs, Florida

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