This hotel is exceedingly loud. Doors slamming pretty much all day long, banging against propped open locks as rooms are cleaned by staff, turn-down service is occurring, or bags are being picked up or dropped off by bellmen. Walls are paper thin. It is unmentionable what I was woken to on my first night there. Suffice it to say that it caused me to question whether I was in a hotel that billed by the hour. Front desk staff exceedingly rude. When our room was not ready for over an hour past check-in time, they downgraded us to a smaller room and failed to apologize for the delay, despite the fact that my two-year old was at that point three hours past naptime. After a day of obligations, we were finally ready to go to the Beach Club, which we were informed was closed for a wedding so we would not be able to use it. Again, no apology. Room service came with nowhere to eat it. Delivered on a tray, when it really needed a table wheeled in so that it could be comfortably eaten. Water pressure atrocious. Toilets dripped constantly and echoed in the stone bathroom loud enough to keep one up at night. Room service menu was pathetic with very few options, despite a full restaurant downstairs. Overall the service in this hotel was equivalent to that of a Days Inn. The staff appears to think that they have a luxury hotel and can condescend to the guests, but they really have a pretty building with not much else. Do NOT book this hotel.
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- Also Known As:
- The Seagate Hotel Delray Beach
- The Seagate Hotel And Spa
- The Seagate Hotel & Spa Delray Beach, Florida