We had wanted to stay at the Seagate for a number of years and finally got the opportunity this past weekend. We lucked into a weekend with beautiful, warm weather and sunny skies. The hotel is well-located on Atlantic within easy walking distance of a number of resturants and shops. The hotel offers free rides within three miles of the hotel, although other than to the beach club we decided to walk.
Valet parking was convenient and relatively quick ($20 per day). Check-in went smoothly and the ataff were all friendly and helpful. Our room was ready prior to the hotel's check-in time. The room was very spacious, had a very comfortable bed, and ample closet and drawer space for our short stay. The large window let plenty of bright sunshine into our west-facing room. The bathroom was also large with a jetted tub and full shower, along with a full collection of amenities. It was easy to control the temperature in the room. And, the turn down service was unexpected and quite lovely.
We used the hotel trolley and their car service to go to the nearby Seagate beach club. On each of our three days, there was confusion and a lack of information about whether the trolley would or would not be running on a set schedule, what time it would start and/or end, or whether we should request the private car transfer. One day, we were told the trolley would run every half hour through 4 PM between the hotel and the beach club. We ended up waiting in the hot sun for 25 minutes to return to the hotel before we were told that they stopped the trolley due to low occupancy and we should have just called for the car. There was no one at the beach club who was aware of this. For a class operation, this lack of coordination, knowledge and information was very frustrating. It would be easy for the Seagate to put a sign at the beach club stating the hotel trolley schedule for the day on one side, and "See front desk to call for the car" on the other. Then beach club hotel guests would know exactly what to expect.
The staff at the beach club were generally helpful and courteous. Chairs, umbrellas and towels are included. Ice water is brought to the chair unpon arrival and then on request during the day. One could order drinks from the beach club bar, and although it was sometimes difficult to get the attention of a server at our chair, they generally did a good job.
It was a bit disconcerting on two of the three days we spent at the beach that nearby beachgoers were playing music. On one day, a group of three were smoking pot. This is not something we expected. We did find that the beach staff seemed to direct more attention to the locals who belong to the club than to the hotel visitors. We guess though, with the fees and dues they pay, members are entitled to good service. We did find the pool at the beach to be basically unusable due to the great number of children and families there, and the balls flying all over the place. The kids and parents seemed to be having a great time but the area wasn't someplace adult couples could find relaxation. We did not make use of it but we suspect the pool at the hotel would be quieter and more conducive to adults.
The food at the hotel restaurant and at the beach club was quite good and the prices were not out-of-line for a top notch hotel. Both seem to be well-run and the hotel restaurant was hopping at night. We skipped dining there on Saturday night, although we had planned to, as the live music was so loud as to make conversation quite difficult.
It did seem odd that internet service was $9.95 per day and was not nicluded in the $30 per day resort fee. The front desk was quite nice to suggest we join the iprefer program, through which we would get internet for free. We did so, and it worked out great. Unlike many hotels, wireless in the room was speedy and easy to use.
Overall, the Seagate presents guests with a relaxed, upscale approach to hospitality. Even with the few negatives we experienced, we would recommend this hotel to those looking for a stay in a great location near the beach and in a great town with a lively resturant/shop scene. We definitely prefer Delray Beach to the more chaotic towns further south. For a great getaway, we would stay at the Seagate again.
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- Also Known As:
- The Seagate Hotel Delray Beach
- The Seagate Hotel And Spa
- The Seagate Hotel & Spa Delray Beach, Florida